Outlines the requirements for Call Home, including contact information, SMTP server details, and IP connectivity verification to ensure successful alert delivery.
How you configure Call Home depends on how you intend to use the feature. Consider the following requirements before you configure Call Home:
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Obtain e-mail, phone, and street address information for the Call Home contact to be configured so that the receiver can determine the origin of messages received.
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Identify the name or IPv4 address of a primary Simple Mail Transfer Protocol (SMTP) server and any backup servers, if using e-mail message delivery.
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Verify IP connectivity from the router to the e-mail server(s) or the destination HTTP server.
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If Cisco Smart Call Home is used, an active service contract covering the device is required to provide full SCH service.