System Management Configuration Guide for Cisco 8000 Series Routers, Cisco IOS XR Releases

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System Management Configuration Guide for Cisco 8000 Series Routers, Cisco IOS XR Releases

Configuring Contact Information

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Configures essential contact information for Call Home, including email addresses, contract and customer identifiers, phone numbers, and physical site details to ensure accurate identification of the message origin.


Each router must include a contact e-mail address. You can optionally include other identifying information for your system installation.

Procedure

1.

call-home

Example:


Router(config)# call-home
Router(config-call-home)#

Enters call home configuration mode.

2.

contact-email-addr email-address

Example:


Router(config-call-home)# contact-email-addr 
user1@cisco.com

Configures the customer email address. Enter up to 200 characters in email address format with no spaces.

3.

(Optional) contract-id contract-id-string

Example:


Router(config-call-home)# contract-id 
Contract-identifier

Configures the contract ID. Enter up to 64 characters. If you include spaces, you must enclose the entry in quotes ("").

4.

(Optional) customer-id customer-id-string

Example:


Router(config-call-home)# customer-id Customer1

Configures the customer ID. Enter up to 64 characters. If you include spaces, you must enclose the entry in quotes ("").

5.

(Optional) phone-number phone-number-string

Example:


Router(config-call-home)# phone-number +405-123-4567

Configures the customer phone number. The number must begin with a plus (+) prefix, and may contain only dashes (-) and numbers. Enter up to 16 characters.

6.

(Optional) street-address street-address

Example:


Router(config-call-home)# street-address "300 E. Tasman Dr. 
San Jose, CA 95134"

Configures the customer street address where RMA equipment can be shipped. Enter up to 200 characters. If you include spaces, you must enclose the entry in quotes ("").

7.

(Optional) site-id site-id-string

Example:


Router(config-call-home)# site-id SJ-RouterRoom1
Router(config-call-home)# commit

Configures the site ID for the system. Enter up to 200 characters. If you include spaces, you must enclose the entry in quotes ("").

8.

show call-home

Example:


Router# show call-home

Displays information about the system contacts.