System Management Configuration Guide for Cisco 8000 Series Routers, Cisco IOS XR Releases

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System Management Configuration Guide for Cisco 8000 Series Routers, Cisco IOS XR Releases

Configuring Call Home Data Privacy

Updated: June 12, 2026

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Configures data privacy levels for Call Home messages to scrub sensitive information, such as passwords, IP addresses, or hostnames, ensuring secure alert reporting while managing potential impacts on CPU utilization.

Procedure

1.

call-home

Example:

Router(config) #  call-home

Enters the call home configuration submode.

2.

data-privacy { level { normal | high } | hostname }

Example:

Router(config-call-home) # data-privacy level high

Scrubs data from call-home message to protect the privacy of the user. The default data-privacy level is normal.

  • normal - scrubs all normal level commands , such as , password/ username/ ip/ destination.

  • high - scrubs all normal level commands plus the IP domain name and IP address commands.

  • hostname - scrubs all high-level or normal-level commands plus the hostname command. It may cause Smart Call Home processing failure.

Note
Enabling the data-privacy command can affect CPU utilization when scrubbing a large amount of data.