| The SAS service program provides your customers
with:
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Access to Cisco.com online tools and resources. |
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Technical assistance available through
the Cisco TAC for network application software.
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Maintenance releases: Your customer may
download software patches, bug fixes, and maintenance
releases for their supported software application. |
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Minor releases: Minor releases include
small functionality enhancements and improvements. Depending
on the software, your customers can download minor updates
either using the Product Upgrade Tool of the online Cisco
Software Center available via Cisco.com:
http://www.cisco.com/kobayashi/sw-center/
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