Module 11: Sales Tools and Processes

Introduction

Welcome to Module 11: Sales Tools and Processes. In this module you are going to:

		Receive an overview of the Cisco ROI tool.
		Recognize the value of multi-year agreements.
		Identify the appropriate steps for working with used equipment.
		Explain the service pricing methodology for hardware.

Note: This module is focused on Cisco tools, resources and processes. Whether you sell Cisco or Partner Brand of services, it is recommended that you refer to your internal service operation for information on your company's network service offerings, tools, and processes.

You are going to spend approximately 20 to 30 minutes in this module.

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