Module 8: Partner Technical Support Services

Introduction

Welcome to Module 8: Partner Technical Support Services. Now that you have spent some time learning about the service programs that are available through the Cisco Technical Support Services portfolio, this next module discusses how you can use these programs and the key components within them to sell service programs as a Cisco qualified partner using the partner Technical Support Services portfolio.

In this module you are going to:

		Receive an overview of the Cisco Brand Resale program.
		Discuss the service programs available within the Cisco Brand Resale program.
		Identify where the Cisco Brand Resale program is available.
		Explain the benefits of the Cisco Brand Resale program.
		Receive an overview of the Cisco Shared Support program.
		Contrast the Cisco Shared Support program to the Cisco Brand Resale program.
		Identify where the Cisco Shared Support program is available.
		Discuss the eligibility requirements associated with the Cisco Shared Support program.
		Explain the benefits of the Cisco Shared Support program.

You are going to spend approximately 20 minutes reviewing this module. When you are ready to continue, please click the Next button at the top or bottom of this page.

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