| In today’s increasingly competitive
marketplace, companies must offer value-added services that will differentiate
them from the competition and provide the support their customers
require. However, building such a support infrastructure requires
a significant investment, and maintaining the bottom line can be a
challenge. As a result, many companies are looking at strategic partnerships
to help them service their customers.
When it comes to offering service and support, Cisco understands
that each of its partners has different needs and goals. Some may
lack the resources for a large-scale service infrastructure but
would like to develop and maintain service relationships with their
customers. Others might prefer to focus their resources on areas
outside of service and would rather have another company deliver
support to their customers. Whatever your objectives may be, Cisco
has a solution.
A Cisco goal is to partner with you and help you take full advantage
of its service and support solutions. Based on partner feedback,
Cisco has developed a variety of programs that strengthen its channel
partnership with you while increasing your customers’ satisfaction
with your business. |
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