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Tutorial Title
 
1 Cisco Service Expert Program Overview
2 The Importance of Service
3 Cisco.com Online Tools and Resources
4 Technical Assistance
5 Software Support
6 Hardware Replacement
7 Technical Support Services Portfolio
8 Partner Technical Support Services
Introduction
Partner Technical Support Services Portfolio
Cisco Brand Resale: Background
What is Cisco Brand Resale?
Cisco-Brand Deliverables and Services
Contract Management
Program Availability
Benefits of Cisco Brand Resale
What is the Cisco Shared Support Program?
What is the Cisco Shared Support Program Replacing?
How is the Cisco Shared Support Program Different From Cisco Brand Resale?
Eligibility
Benefits of Shared Support
Review Questions
Summary
9 The Value Selling Approach
10 Cisco SMB Support Assistant
11 Sales Tools and Processes
  12 Business Tools and Processess
  13 Next Steps
 
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Module 8: Partner Technical Support Services

Benefits of Cisco Brand Resale

Now that you have spent some time receiving an overview of the Cisco Brand Resale program, you are going to take a few minutes to think about how this program benefits you as a Cisco partner.

One benefit associated with the Cisco Brand Resale program is that it rewards your performance in selling services. Additionally, the Cisco Brand Resale program allows you as a partner or reseller, to earn residual income every year by renewing contracts to every customer who purchased Cisco Brand Resale from you in the prior year. Using the Service Contract Center, you can generate contract renewal reports that allow you to easily identify contracts that will be up for renewal in upcoming months.


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