| < Previous | Next >
Module 10: Cisco SMB Support Assistant
Summary
Congratulations. You have just completed Module 10: Cisco SMB Support Assistant. In this module you:
|
|
Reviewed the Cisco SMB Support Assistant (Cisco SMB SA) program with customers. |
|
 |
|
|
|
Identified the components of the Cisco SMB Support Assistant program. |
|
|
|
|
|
Identified the products supported by Cisco SMB Support Assistant. |
|
|
|
|
|
Described the similarities and differences between Cisco SMB Support Assistant and SMARTnet. |
|
|
|
|
|
Positioned Cisco SMB Support Assistant in relation to SMARTnet. |
|
|
|
|
|
Identified whether your customer is eligible for or would receive value from Cisco SMB Support Assistant given a set of customer requirements. |
In the next module, Module 11: Sales Tools and Processes, you are going to review how to use various sales tools and processes to help conduct your daily business activities with Cisco.
< Previous | Next >
| 
