Cisco Unified Communications Manager (CallManager)

产品手册和产品信息

产品手册

• Cisco Unified Communications Manager Version 14 Data Sheet 07-Apr-2021
• Cisco Unified Communications Manager Version 12.5 Data Sheet 19-Dec-2020
• Cisco CallManager 5.0版 产品资料 04-Mar-2019
• Cisco Unified Communications Manager 10.5 Data Sheet 11-Jan-2019
• Cisco Unified Communications Manager 12.0 Data Sheet 05-Mar-2018
• Cisco Unified Communications Manager 6.0 26-Aug-2016
• Cisco Unified Communications Manager 11.5 Data Sheet 08-Aug-2016
• Cisco Unified Communications Manager 11.0 Data Sheet 22-Jul-2015
• Cisco Unified Communications Manager 10.0 Data Sheet 30-Mar-2015

概述

• Cisco Unified Communications on Cisco HyperFlex At-a-Glance 01-Feb-2021

生命周期终止和销售终止通知

• End-of-Sale and End-of-Life Announcement for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses 14-Sep-2023
• End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions 02-Mar-2023
• End-of-Sale and End-of-Life Announcement for the Cisco Select On-Premises Calling SKUs 01-Mar-2023
• End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Session Management Edition (SME) 20-May-2021
• End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription 15-Dec-2020
• End-of-Sale and End-of-Life Announcement for the Cisco CUCM Admin Security Token, 7.1 or Newer 14-Dec-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition 10.X 11-May-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Select Cisco Unified Communications feature Licenses 04-May-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 12.0 17-Feb-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 9.X ADD-ON User Licenses and Feature Migration 01-Aug-2017
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 11.0 31-Jan-2017
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 8.6 (JITC Certified) 02-Feb-2016
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software Version 9.x 21-Jan-2016
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tiers B and C) 23-Dec-2015
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tier A) 02-Dec-2015

问题解答

• Questions and Answers on Compliance with Kari’s Law and RAY BAUM’S Act 13-Apr-2022
• 如何在CUC中批量将UM帐户从Exchange迁移到Office 365? 15-Nov-2017
• CUCM电话证书(LSC/MIC)的问题解答 21-Nov-2016
• 统一通信CD软件请求案件常见问题 05-Apr-2016
• Cisco Unified Communications Manager Licensing Pricing Model 30-Apr-2007

安全公告

公告

• Cisco Unified Communications Manager, IM and Presence Service Bulletin for Cisco Push REST Service 07-Nov-2023
• Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365 17-Jun-2022
• Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin 20-Feb-2020

安全公告、响应和通知

• Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability 04-Oct-2023
• Cisco Unified Communications Products Privilege Escalation Vulnerability 30-Aug-2023
• Cisco Unified Communications Manager SQL Injection Vulnerability 16-Aug-2023
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 16-Aug-2023
• Cisco Unified Communications Manager Denial of Service Vulnerability 07-Jun-2023
• Cisco Unified Communications Manager SQL Injection Vulnerability 18-Jan-2023
• Cisco Unified Communications Manager Arbitrary File Deletion Vulnerability 03-Aug-2022
• Cisco Unified Communications Products Arbitrary File Read Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Timing Attack Vulnerability 06-Jul-2022
• Cisco Unified Communications Manager Arbitrary File Read Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Access Control Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 20-Apr-2022
• Cisco Unified Communications Products Cross-Site Request Forgery Vulnerability 20-Apr-2022

问题信息通告（Field Notice）

• Applicable to Multiple Releases

  • Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided 12-Aug-2022
  • Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided 25-Feb-2022
  • Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended 03-Mar-2021
  • Field Notice: FN - 70613 - Cisco Unified Communications Manager Secure Endpoints Might Fail to Register After a Refresh Upgrade to Version 12.5 - Software Upgrade Recommended 01-Oct-2020
  • Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended 13-Mar-2020
  • Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided 04-Feb-2020
  • Field Notice: FN - 70394 - Unified Communications Platforms, Time Zones Not Updated in Database Correctly - Software Upgrade Recommended 15-Mar-2019

• 思科统一通信管理器 11.5 版

  • Field Notice: FN - 70276 - Unified Communications Manager 11.5(X) Exhibits Slow GUI Page Response Times - Software Upgrade Recommended 13-Sep-2018

• 思科统一通信管理器 10.5 版

  • Field Notice: FN - 63854 - BE7000 Medium Density UCS C240 M3S Servers - RAID Array Configured Incorrectly - Configuration Change Recommended 10-May-2018
• Software Advisory: Secure LDAP Mandatory for Active Directory Connections 08-Feb-2020

版本和兼容性

兼容性信息

• Applicable to Multiple Releases

  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 10.x 16-Jan-2020

• Cisco Unified Communications Manager Version 15

  • Deprecation of Remote Call Control with Microsoft Lync Server for IM and Presence Service on Cisco Unified Communications Manager, Release 15 22-Nov-2023

• Cisco Unified Communications Manager 版本 14

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 14x 30-Jun-2023

• 思科统一通信管理器 12.5 版

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(X) 30-Aug-2023

• 思科统一通信管理器 12.0 版

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1) 12-May-2021
  • Deprecated Phone Models for Cisco Unified Communications Manager, Release 12.0(x) 21-Feb-2020

• 思科统一通信管理器 11.5 版

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Releases 11.5(1)SU5—SU11 07-Apr-2022
  • Deprecated Phone Models for Cisco Unified Communications Manager, Release 11.5(x) 21-Feb-2020
  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 11.x 10-Jan-2020
• Deprecated Phone Models in Cisco Unified Communications Manager, Release 14 05-Oct-2020
• Deprecated Phone Models in Cisco Unified Communications Manager, Release 14 25-Sep-2020
• Vendor MIB Support for Cisco Unified Communications Manager Servers 14-Dec-2013 (XLS - 71 KB)
• Cisco Unified Communications Operating System Supported Server Hardware Compatibility Matrix 08-Jun-2011 (XLS - 14 KB)
• Cisco Unified Communications Manager Hardware Compatibility Matrix 23-May-2011 (XLS - 74 KB)
• Search Cisco Unified Communications Manager Customer Documentation 14-Oct-2009

版本说明

• Release Notes for Cisco Unified Communications Manager Release 12.5(1)SU8a and the IM and Presence Service Release 12.5(1)SU8 30-Aug-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1 26-Jul-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 17-Jul-2023
• Release Notes for Cisco Prime Collaboration Deployment, Release 14SU3 18-May-2023
• Release Notes for Cisco Unified Communications Manager, Release 12.5(1)SU7a and the IM and Presence Service, Release 12.5(1)SU7 30-Jan-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7 19-Jan-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU3 25-Aug-2022
• Release Notes for Cisco Unified Communications Manager Release 14SU2 and the IM and Presence Service Release 14SU2a 25-Aug-2022
• Release Notes for Cisco Prime Collaboration Deployment, Release 14SU2 16-Jun-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5 16-Jun-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 16-Jun-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 11.5(1)SU9—SU11 08-Apr-2022
• Release Notes for Cisco Prime Collaboration Deployment, Release 14SU1 27-Oct-2021
• Release Notes for Cisco Prime Collaboration Deployment, Release 12.6(1) 05-Aug-2021
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1) 11-May-2021

参考

命令参考

• Cisco Unified Communications Manager 版本 14

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 14 and SUs 30-Oct-2023

• 思科统一通信管理器 12.5 版

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU7-SU8 30-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1) 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU6 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU5 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU4 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU3 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU2 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU1 03-Oct-2023

• 思科统一通信管理器 12.0 版

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.0(1) 13-Dec-2021

• 思科统一通信管理器 11.5 版

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1) 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU8 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU3 13-Dec-2021

技术参考

• 思科统一通信管理器 11.5 版

  • Cisco Headset and Finesse Integration for Contact Center 21-May-2020 (PDF - 852 KB)
  • Role Resource Descriptions for Cisco Unified CM Administration 31-Mar-2017 (PDF - 70 KB)

文档目录

• Cisco Unified Communications Manager 版本 14

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 14 and SUs 17-May-2023

• 思科统一通信管理器 12.5 版

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1) 30-Aug-2023

• 思科统一通信管理器 12.0 版

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 28-Oct-2020

• 思科统一通信管理器 11.5 版

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 17-Dec-2020

• 思科统一通信管理器 10.5 版

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service Release 10.5(2) 13-Jan-2020
  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.5(1) 06-May-2014

• 思科统一通信管理器 10.0 版

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.0(1) 01-Feb-2016

许可信息

• 如何移动Cisco Unified Communications Manager(CUCM)传统许可证 21-May-2021
• 如何为思科统一通信和思科应急响应工具生成演示或评估许可证 21-May-2021
• 如何获取Cisco Unified Communications Manager(CUCM)的许可证请求 18-May-2021
• 如何将已履行的PAK转换为CUCM的智能许可证 11-May-2021
• 如何获取思科统一通信管理器(CUCM)的通用唯一设备标识符(UUID) 06-Apr-2021
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU3 30-May-2019 (PDF - 9 MB)
• Open Source Used in Cisco Prime Collaboration Deployment, Release 12.5(1) 29-Jan-2019 (PDF - 11 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 10.5(2)SU8 14-Dec-2018 (PDF - 15 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU2 17-Sep-2018 (PDF - 9 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU5 29-Jun-2018 (PDF - 8 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 10.5(2)SU7 23-Apr-2018 (PDF - 15 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU4 05-Feb-2018 (PDF - 15 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU1 01-Dec-2017 (PDF - 10 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 10.5(2)SU6 29-Sep-2017 (PDF - 9 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1) 30-Aug-2017 (PDF - 23 MB)

设计

设计指南

• Applicable to Multiple Releases

  • Cisco Collaboration Solutions Design Guidance 01-Sep-2023
  • Preferred Architecture for Cisco Collaboration 12.x On-Premises Deployments, Design Overview 13-Mar-2019
  • Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD 20-Feb-2019
  • Cisco Collaboration System 10.x Solution Reference Network Designs (SRND) 10-Jul-2014

• Cisco Unified Communications Manager 版本 14

  • Cisco Collaboration Sizing Guide 25-May-2021
  • Preferred Architecture for Cisco Collaboration 14 Enterprise On-Premises Deployments, CVD 21-May-2021

• 思科统一通信管理器 12.5 版

  • Media Optimization with ICE Enablement in Cisco Enterprise Collaboration Preferred Architecture 12.5 14-May-2019

• 思科统一通信管理器 12.0 版

  • Cisco Collaboration System 12.x Solution Reference Network Designs (SRND) 01-Mar-2018

• 思科统一通信管理器 11.5 版

  • Cisco Collaboration System 11.x Solution Reference Network Designs (SRND) 30-Jul-2015

安装和升级

安装和升级技术说明

• Apple Push Notifications Updates 12-May-2020 (PDF - 163 KB)

安装和升级指南

• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 08-Sep-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 22-Aug-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 22-Aug-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7 22-Aug-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 22-Aug-2023
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU6 15-Feb-2022
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU5 16-Nov-2021
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 16-Nov-2021
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU2 16-Nov-2021
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 03-Oct-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 06-Sep-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 04-Jul-2021
• Cisco Collaboration on Virtual Servers (CSR 14) 14-Jun-2021
• Cisco Collaboration on Virtual Servers 05-Nov-2020
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.5(x) 12-Feb-2020

配置

编程指南

• Applicable to Multiple Releases

  • Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones 16-Oct-2023

• Cisco Unified Communications Manager 版本 14

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 14 and SUs 18-May-2023
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 14 09-Mar-2021

• 思科统一通信管理器 12.5 版

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 12.5(1) 03-Oct-2019
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 12.5(1) 22-Jan-2019

• 思科统一通信管理器 12.0 版

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager 12.0(1) 12-Oct-2020
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, 12.0(1) 12-May-2020
  • SIP Line Messaging Guide (Standard Edition) for Cisco Unified Communications Manager, Release 12.0(1) 14-Sep-2017

• 思科统一通信管理器 11.5 版

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 11.5(1) 15-Dec-2020
  • SIP Line Messaging Guide (Standard Edition) for Cisco Unified Communications Manager, Release 11.5(1) 25-Oct-2016
  • Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.5(1) 05-Apr-2016

• 思科统一通信管理器 10.5 版

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 10.5(2) 09-Dec-2014
  • Cisco Unified Communications Manager SIP Line Messaging Guide (Standard), Release 10.5(2) 08-Dec-2014
  • Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 10.5(2) 05-Dec-2014

• 思科统一通信管理器 10.0 版

  • Cisco Unified Communications Manager SIP Line Messaging Guide (Standard) 08-Aug-2021
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 10.0(1) 13-Feb-2018
  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 10.0(1) 04-Dec-2013
  • Cisco Unified Communications Manager 10.0(1) Database Dictionary 28-Nov-2013 (PDF - 25 MB)

配置指南

• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1 01-Dec-2023
• System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1) 23-Nov-2023
• System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 23-Nov-2023
• System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2 23-Nov-2023
• System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1 23-Nov-2023
• System Configuration Guide for Cisco Unified Communications Manager, Release 12.0(1) 23-Nov-2023
• System Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1) 23-Nov-2023
• System Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1)SU7-SU8 23-Nov-2023
• System Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1)SU1 23-Nov-2023
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 01-Nov-2023
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 01-Nov-2023
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 01-Nov-2023
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2 01-Nov-2023
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1) 31-Oct-2023
• Push Notifications Deployment Guide 26-Oct-2023

配置示例和技术说明

• 在CUCM 14中为CallManager配置Tomcat证书重用 11-Oct-2023
• 从订阅服务器重建CUCM发布服务器 10-Oct-2023
• 升级就绪性检查 CUCM 和 IMPS 的 COP 文件 28-Jul-2023
• 使用无令牌 CTL 的 CUCM 混合模式 14-Jul-2023
• 将Emergency Responder与CUCM集成 07-Jul-2023
• 配置当天时间路由 05-Jul-2023
• Jabber E911的配置与日志分析 30-Jun-2023
• 使用CUCM和AD FS 2.0配置单点登录 20-Jun-2023
• 配置中介模型以将CUCM与智能帐户同步 14-Jun-2023
• 通过CAPF在线CA配置自动证书注册和续订 08-Jun-2023
• 为安全LDAP(LDAP)配置CUCM 12-May-2023
• 升级单个IP电话固件 11-May-2023
• 通过AXL将用户从CUCM集成到Unity Connection 20-Apr-2023
• 使用CUCM在IP电话上配置LSC 17-Mar-2023
• 配置CUCM以向IP电话提供屏幕保护程序功能 22-Feb-2023

维护和运行

最终用户指南

• Cisco Unified Communications Manager 版本 14

  • Cisco Unified Communications Self Care 门户用户手册，版本 14 08-Apr-2021

• 思科统一通信管理器 12.5 版

  • Cisco Unified Communications Self Care Portal User Guide, Release 12.5(1) 21-Dec-2021
  • Cisco Unified Communications Self Care Portal User Guide, Release 12.5(1) SU1 21-Aug-2020
  • Cisco Unified Communications Self Care 门户用户指南 12.5(1) SU1 版 19-Jun-2019
  • Cisco Unified Communications Self Care 门户网站用户指南 12.5(1) 版 15-Feb-2019

• 思科统一通信管理器 12.0 版

  • Cisco Unified Communications Self Care Portal User Guide, Release 12.0(1) 13-Mar-2018
  • Cisco Unified Communications Self Care 门户网站用户指南 12.0(1) 版 17-Aug-2017
  • Manager Assistant User Guide for Cisco Unified Communications Manager, Release 12.0(1) 17-Aug-2017

• 思科统一通信管理器 11.5 版

  • Cisco Unified Communications Self Care Portal User Guide, Release 11.5(1) 10-Oct-2018
  • Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager, Release 11.5(1) 21-Jun-2016

• 思科统一通信管理器 10.5 版

  • Cisco Unified Communications Self Care Portal User Guide, Release 10.5(1) 21-Dec-2021

• 思科统一通信管理器 10.0 版

  • Cisco Voice Log Translator 2.7(9) User Guide 28-Apr-2014
  • Cisco Unified Communications Self Care Portal User Guide, Release 10.0.0 06-Mar-2014
  • Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager 10.0(1) 27-Nov-2013
• Voice Log Translator 2.3.1 User Guide 14-Apr-2004

维护和操作技术说明

• 如何对CUCM数据库复制执行运行状况检查 27-Dec-2019
• 用 CVM 和 Telemate 管理语音质量 26-Jun-2019
• 统一通信VMware快照验证 06-Sep-2013

维护和操作指南

• SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 14 and SUs 06-Dec-2023
• SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 12.5(1) 06-Dec-2023
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU5 16-Nov-2023
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 16-Nov-2023
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 16-Nov-2023
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2 16-Nov-2023
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1 16-Nov-2023
• Changing the IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1) 09-Nov-2023
• Security Guide for Cisco Unified Communications Manager Release 14 and SUs 04-Oct-2023
• Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs 25-Sep-2023
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1) 12-Sep-2023
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 12-Sep-2023
• Cisco Unified Communications Manager 管理指南，发行版 14 和 SU 05-May-2023
• Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1)SU4 31-Jan-2023
• Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 14 and SUs 03-Nov-2022

故障排除

Support FAQ

• 思科批量管理工具

  • How do you Bulk Migrate UM Accounts from Exchange to Office 365 in CUC? 15-Nov-2017
  • Unified Presence Server常见问题：您如何使用批量管理工具将联系人列表从Cisco Unified Presence Server 8.x版迁移到9.x版？ 26-Jun-2013
• Q.A for CUCM PHONE CERTIFICATES (LSC/MIC) 21-Nov-2016
• Unified Communications CD Software Request Cases FAQ 05-Apr-2016

故障排除技术说明

• 排除CUCM数据库复制问题 29-Nov-2023
• 确定UC应用中的意外关闭 11-Oct-2023
• 排除CUCM中完全公共分区的故障 05-Oct-2023
• 从VOS上不正常的关闭中恢复 25-Sep-2023
• 考虑UCS M6硬件上CUCM的CPU错误消息 02-Aug-2023
• 排除CUCM中的IP电话注销问题 28-Jul-2023
• 了解CUCM中的SIP IP电话注册流程 27-Jul-2023
• 排除Unified Communications Manager上的NTP故障 27-Jul-2023
• 了解默认情况下的CUCM安全性以及ITL运行和故障排除 14-Jul-2023
• 解决企业目录"；主机未找到问题"；问题 08-Jun-2023
• 在Call Manager过程的RTMT中调整水印 25-Apr-2023
• 从GUI和CLI排除Webex Connected UC遥测模块故障 06-Apr-2023
• 排除CUCM 14的CLI中的跟踪位置故障 29-Mar-2023
• 收集CUCM 9.X或更高版本的跟踪数据 17-Feb-2023
• 为CUCM 12.5版启用特定许可证预留 17-Feb-2023

故障排除指南

• 思科统一通信管理器 12.5 版

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 12.5(1) 24-Nov-2023

• 思科统一通信管理器 12.0 版

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 12.0(1) 17-Aug-2017

• 思科统一通信管理器 11.5 版

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 11.5(1) 22-Apr-2016

• 思科统一通信管理器 10.0 版

  • Cisco Server Recovery 03-Sep-2015
  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 10.0(1) 06-Mar-2014
• 从CUCM linux平台服务器端抓包的方法 29-Jan-2013
• 升级呼叫管理器(CUCM)到8.6的注意事项 03-May-2012
• 解决FXO接口忙线问题的最佳实践 12-Oct-2011
• 关于语音网关升级IOS后PSTN用户听不到MOH的解决方案 22-Jun-2011

错误和系统消息

• Cisco Unified Communications Manager 版本 14

  • System Error Messages for Cisco Unified Communications Manager 14 01-Apr-2021

• 思科统一通信管理器 12.5 版

  • System Error Messages for Cisco Unified Communications Manager 12.5(1) 18-Jul-2019

• 思科统一通信管理器 12.0 版

  • System Error Messages for Cisco Unified Communications Manager 12.0(1) 21-Sep-2017

• 思科统一通信管理器 11.5 版

  • System Error Messages for Cisco Unified Communications Manager 11.5(1) 06-Jun-2018

• 思科统一通信管理器 10.0 版

  • System Error Messages for Cisco Unified Communications Manager 10.0(1) 23-Dec-2013

资料

白皮书

• 案例研究IP电话部署 — ACU 02-Feb-2006

销售资源

• Ordering Guides

  • Cisco Unified Communications Solutions Ordering Guide Version 11.0