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Updated:August 3, 2017
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
DNS Name Lookup and Ping Test on RV320 and RV325 VPN Router Series
The DNS Name Lookup and Ping test are two built-in tools that are helpful to identify and solve issues with connectivity. The DNS Name Lookup is used to learn an IP address of a given domain. The Ping test lets you enter an IP address or host name and shows if the RV32x router is able to send a packet to a remote host and receive a response.
This article explains how to use the diagnostic tools on the RV32x VPN Router Series.
• RV320 Dual WAN VPN Router • RV325 Gigabit Dual WAN VPN Router
Use of the Diagnostic Tools
Step 1. Log in to the web configuration utility and choose System Management > Diagnostic. The Diagnostic page opens:
Step 2. Click a radio button to choose the specific action.
• DNS Name Lookup — DNS Name Lookup gives you the specific IP address of a specific domain names.
• Ping — Ping test is used to check connectivity between the RV32x router and a remote host.
Step 1. Enter the domain name in the Lookup Domain Name field.
Step 2. Click Go to get the IP address of the domain name. The results are shown as described below:
• Status — Displays the failure or testing mode.
Note: If the diagnostic fails, then only the Status field appears.
• Name — Displays the fully qualified domain name (FQDN) you entered.
• Address — Displays the IP address that corresponds to the domain name you entered.
Step 1. Enter the IP address or name of the host with which you want to test the connectivity in the Ping Host or IP Address field.
Step 2. Click Go to test the connectivity. The results are shown as described below:
• Status — Represents the success, failure or testing mode.
• Packets — Represents how many packets are transmitted, received and the percentage of lost packets.
• Round Trip Time — Represents minimum, maximum, and average time in milliseconds to send and receive the packets.