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Updated:January 13, 2021
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The objective of this document is to show you how to generate a product instance token and register a Smart Software License on an RV34x Series Router.
At the time of publication, the only Cisco Business license that requires a Smart Account is the Security License. This license uses Intrusion Protection System (IPS) and Antivirus for Web and Application Filtering.
Cisco Smart Software Licensing is used to purchase, deploy, track, and renew Cisco Software. It provides visibility into license ownership and consumption through a single, simple user interface.
A Smart License account is required to establish the authority of you, the user, to represent your organization in respect to license management. In other words, Cisco needs to make sure the person managing the licenses is the appropriate person responsible. That typically applies to the person in charge of the network. Cisco partners may not authorize account creation on behalf of customers.
The creation of a new Smart Account is a one-time event and subsequent management of users is a capability provided through the tool.
The Cisco RV34x Series
Router comes with a 90-day license
evaluation period that allows you to experience the advanced security features of the router. Once this evaluation period ends, you must purchase a security license if you want to continue to use these security features.
Create a Cisco Account
If you already have an account, move to the next section of this article.
If you do not have a Cisco Connection Online Identification (CCO ID), go to Cisco.com. Click the person icon and then Create an account.
Enter the required details to create the account and click Register. Follow the instructions to complete the registration process.
Create a Smart License Account
When you access your general Cisco account using your CCO ID, you may be greeted by a message to create a Smart License account.
There are two different forms of the security license for purchase, the 12 month with renewal and the 12 month flat fee.
What if I’ve purchased the license but it doesn’t appear in my account?
If you’ve purchased a license but it is not appearing in your virtual account, follow up with the Cisco vendor to request they make the transfer.
To make the process as expedient as possible, you will need the credentials in the table above as well as those outlined below.
Locating the information
This should be emailed to you after completing the purchase of the licenses.
Cisco Sales Order number
You may need to go back to the reseller to get this.
Screenshot of your Smart Account license page
Taking a screenshot captures the contents of your screen for sharing with our team. If you’re unfamiliar with screenshots you can use the below methods.
Taking a screenshot is a method of capturing an image of the contents of your screen. It provides a “user’s POV”. The steps involved vary whether you are using a Windows or MAC OS. Mobile devices also have built-in functions for easily creating screenshots.
Given differences in the procedure to capture a screenshot, see below for links specific to your operating system.
Navigate to your Smart License account page, then click Smart Software License page > Inventory > Licenses.
Take a screenshot of this page and keep for reference.
The registration token links your routing device to your virtual account, acting as a key in unlocking your device’s smart license functionality.
Step 1. To generate a token, navigate to your Smart Software License account. Then click Inventory > General. Click on the New Token… button.
Step 2. A Create Registration Token window opens. Enter a Description, Expire After, and Max. Number of Uses. Then press the Create Token button.
30 days for Expire After is recommended. The expiration is a security measure. If a token has too long of an expiration date, any person who knows the token could use it. This would consume licensing from your account. If a license isn’t used and the expiration date for the token has passed, a new token can be created and used.
Step 3. Once the token is generated, you can click the Token link (blue box with a white arrow) button to the right of your recently created token.
Step 4. A Token window should appear with the full token for you to copy. Highlight the token, right-click the token and click Copy or you can hold down the ctrl button on your keyboard and click c at the same time to copy the text.
Step 5. Once you have copied your token, you will need to log in to the device and upload the token key in the License menu of your device.
Log into the web configuration page of the router.
Step 6. Navigate to License.
Step 7. If your device is unregistered, your License Authorization Status will be listed as Evaluation Mode. Paste the token (Step 4 of this section) that you have generated from the Smart Licensing Manager page. Then click Register.
The registration process may take some time, please wait for it to finish.
Step 8. Once the token is registered, you will need to allocate the license. Click the Choose Licenses button.
Step 9. The Choose Smart Licenses window should appear. Check the license that you have purchased. Security-License should be selected. Click Save and Authorize.
Step 10. The Status of your Security-License should be Authorized now.
You should now have successfully created a smart account, generated a token for your device, and authorized your security license.