Automated Software Distribution for Cisco Business Devices

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Updated:February 22, 2022
Document ID:1645548591191336

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Automated-Software-Distribution-for-Cisco-Business-products-final

Cisco Automated Software Distribution service provides software information and download URLs to assist you in upgrading your device/application to the latest version.

Problem Description

On March 1, 2022, Cisco Automated Software Distribution (ASD) service will be upgraded from version 3.0 to version 4.0. As a result, selected products in the Cisco Business portfolio will no longer be able to automatically discover and apply firmware updates from cisco.com.

Affected products include:

  • RV260/RV160 series - All firmware versions
  • RV34x series - All firmware versions
  • Cisco Business Wireless (CBW) access points - Firmware versions 10.6.1.0 and older
  • Cisco Business Dashboard (CBD) 2.3.x / FindIT Network Manager 2.1.x and older
  • CB Mobile App 1.1 and older
  • CB Wireless App

Workaround

RV Routers

For RV260, RV160, and RV34x series routers, the update can be performed by manually downloading the firmware from Cisco Software Download webpage and applying to the device using the web user interface. Check out How to Download and Upgrade Firmware on any Device for more information.

CBW

If you have trouble performing an automatic firmware update on your CBW gear, simply follow the steps to manually download and apply the latest firmware to CBW access points in your network. You can then set subsequent updates to be automatic! Read the article on Update Software of a Cisco Business Wireless Access Point for more details.

CBD

Update your CBD to version 2.4.0 or later. The article on Upgrade Firmware for Cisco Business Dashboard will help you through the steps.

CB Mobile App

Update the App to version 1.2 in the App store.

Revision History

Revision Publish Date Comments
1.0
22-Feb-2022
Initial Release

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