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The Cisco Universal Cloud Terms and relative offer descriptions listed below govern your access to and receipt of Cisco hosted software-as-a-service offers. You should carefully read the terms for the applicable offer.

Cisco Universal Cloud Agreement (as of July 24, 2018)

(View Archived Version)

The Cisco UCA is available in the following languages: (Updated Translations Coming Soon)

Chinese (Simplified)

Chinese (Traditional)

French (Canada)







Offer Descriptions

Offer Family Offer Description Doc
AppDynamics AppDynamics Offer Description EDM-123764937
Cisco Cloud Security Cloud Web Security Service (CWS; f/k/a ScanSafe)   EDM-112344946
Cisco Cloud Security AMP, Threat Grid, Clarity, CTA, Stealthwatch Cloud, CES, CRES, CDO, Umbrella and Cloudlock 
Cisco Collaborative Knowledge Cisco Collaborative Knowledge Services (Basic and Advanced) EDM-123847102
Cisco IOT Cisco Kinetic Data Center Offer Description EDM-123526838
Cisco Smart + CDP
Cisco Smart + Connected Digital Platform
Cisco Virtual Managed Services (VMS) Cisco VMSaaS Offer Description EDCS-12830449
Cisco Webex Cisco Collaboration Flex Plan EDCS-13324740
Cisco Webex Cisco Spark Services and Cisco Spark Flex Plan EDM-122829701
Cisco Webex Cisco Webex Meetings Services EDCS-12881749  
Cisco Webex Cisco Webex Meetings Services FedRAMP-Authorized EDCS-12881751
Cisco Webex Cisco Webex Meetings Services for Education Subscribers EDCS-12881750
Context Service Context Service Offering Description EDM-122551013
Data Center
Cisco Intersight EDM-123875608
Data Center Cisco Tetration SaaS EDCS-13231538
Energy Management Cisco Advanced Energy Management as a Service (Advanced EMaaS)   EDM-119874557
Energy Management Cisco Foundation Energy Management as a Service (Foundation EMaaS)   EDM-119874558
Energy Management Cisco Standard Energy Management as a Service (Standard EMaaS)   EDM-119874559
Energy Management Cisco Local Energy Management as a Service (Local EMaaS)   EDM-119970140
Enterprise Networking Cisco PnP Connect EDM-123123705
Enterprise Networking Cisco SD-WAN EDCS-12375649
Infinite Video Infinite Video for Over the Top (OTT) Offer Description    EDM-123013541
Metacloud Cisco Metacloud Service Description   EDM-121158837
SP Video Cisco cDVR/TSTV Solution EDM-123778963
SP Video Infinite Video Platform (“IVP”) EDM-123778962
SP Video Retailer Partner Integration Layer (“RPIL”) EDM-123778964
ServiceGrid Cisco ServiceGrid   EDM-121715057
ServiceGrid ServiceGrid Smart Bonding for Technical Services   EDM-122461740
Wireless CMX Engage EDM-123300950
Wireless Connected Mobile Experiences Cloud (CMX Cloud)   EDM-121749375
Wireless Cisco Operational Insights EDM-123968751

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