Cisco Unified Communications Manager (CallManager)

Datenblätter und Produktinformationen

Datenblätter

• • Cisco Unified Communications Manager Version 14 Data Sheet 07-Apr-2021
  • Cisco Unified Communications Manager Version 12.5 Data Sheet 19-Dec-2020
  • Cisco Unified Communications Manager 12.0 Data Sheet 06-Mar-2018
  • Cisco Unified Communications Manager 11.5 Data Sheet 08-Aug-2016
  • Cisco Unified Communications Manager 11.0 Data Sheet 23-Jul-2015
  • Cisco Unified Communications Manager 10.5 Data Sheet 11-Jan-2019
  • Cisco Unified Communications Manager 10.0 Data Sheet 30-Mar-2015

End-of-Life- und End-of-Sale-Hinweise

• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions 03-Mar-2023
• End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions 03-Mar-2023
• End-of-Sale and End-of-Life Announcement for the Cisco Select On-Premises Calling SKUs 01-Mar-2023
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Select On-Premises Calling SKUs 01-Mar-2023
• End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Session Management Edition (SME) 20-May-2021
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Perpetual Licensing for Session Management Edition (SME) 20-May-2021
• End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription 16-Dec-2020
• End-of-Sale and End-of-Life Announcement for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses 16-Dec-2020
• End-of-Sale and End-of-Life Announcement for the Cisco CUCM Admin Security Token, 7.1 or Newer 14-Dec-2020
• Annonce d’arrêt de commercialisation et de fin de vie de Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses 01-Dec-2020
• Annonce d’arrêt de commercialisation et de fin de vie de Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription 30-Nov-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition 10.X 11-May-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Select Cisco Unified Communications feature Licenses 05-May-2020
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Select Cisco Unified Communications feature Licenses 05-May-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 12.0 17-Feb-2020

Fragen und Antworten

• Questions and Answers on Compliance with Kari’s Law and RAY BAUM’S Act 13-Apr-2022
• Cisco Unified Communications Manager Licensing Pricing Model 30-Apr-2007

Informationen auf einen Blick

• Cisco Unified Communications on Cisco HyperFlex At-a-Glance 02-Feb-2021

Sicherheitshinweise

Bulletins

• Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365 17-Jun-2022
• Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin 20-Feb-2020

Problemhinweise

• Applicable to Multiple Releases

  • Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided 12-Aug-2022
  • Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided 25-Feb-2022
  • Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended 03-Mar-2021
  • Field Notice: FN - 70613 - Cisco Unified Communications Manager Secure Endpoints Might Fail to Register After a Refresh Upgrade to Version 12.5 - Software Upgrade Recommended 01-Oct-2020
  • Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended 13-Mar-2020
  • Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided 04-Feb-2020
  • Field Notice: FN - 70394 - Unified Communications Platforms, Time Zones Not Updated in Database Correctly - Software Upgrade Recommended 15-Mar-2019

• Cisco Unified Communications Manager Version 11.5

  • Field Notice: FN - 70276 - Unified Communications Manager 11.5(X) Exhibits Slow GUI Page Response Times - Software Upgrade Recommended 13-Sep-2018

• Cisco Unified Communications Manager Version 10.5

  • Field Notice: FN - 63854 - BE7000 Medium Density UCS C240 M3S Servers - RAID Array Configured Incorrectly - Configuration Change Recommended 10-May-2018
• Software Advisory: Secure LDAP Mandatory for Active Directory Connections 08-Feb-2020

Sicherheitsempfehlungen, Antworten und Benachrichtigungen

• Cisco Unified Communications Manager SQL Injection Vulnerability 18-Jan-2023
• Cisco Unified Communications Manager Arbitrary File Deletion Vulnerability 03-Aug-2022
• Cisco Unified Communications Products Arbitrary File Read Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Timing Attack Vulnerability 06-Jul-2022
• Cisco Unified Communications Manager Arbitrary File Read Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Access Control Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 20-Apr-2022
• Cisco Unified Communications Products Cross-Site Request Forgery Vulnerability 20-Apr-2022
• Cisco Unified Communications Products Denial of Service Vulnerability 20-Apr-2022
• Cisco Unified Communications Products Arbitrary File Read Vulnerability 20-Apr-2022
• Cisco Unified Communications Products Arbitrary File Write Vulnerability 20-Apr-2022
• Vulnerability in Spring Framework Affecting Cisco Products: March 2022 02-Apr-2022
• Cisco Unified Communications Products Cross-Site Request Forgery Vulnerability 03-Nov-2021

Release und Kompatibilität

Kompatibilitätsinformationen

• Applicable to Multiple Releases

  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 10.x 16-Jan-2020

• Cisco Unified Communications Manager Version 14

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 14x 18-May-2023

• Cisco Unified Communications Manager Version 12.5

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(X) 31-Jan-2023

• Cisco Unified Communications Manager Version 12.0

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1) 12-May-2021
  • Deprecated Phone Models for Cisco Unified Communications Manager, Release 12.0(x) 21-Feb-2020

• Cisco Unified Communications Manager Version 11.5

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Releases 11.5(1)SU5—SU11 07-Apr-2022
  • Deprecated Phone Models for Cisco Unified Communications Manager, Release 11.5(x) 21-Feb-2020
  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 11.x 10-Jan-2020
• Deprecated Phone Models in Cisco Unified Communications Manager, Release 14 05-Oct-2020
• Deprecated Phone Models in Cisco Unified Communications Manager, Release 14 25-Sep-2020
• Vendor MIB Support for Cisco Unified Communications Manager Servers 14-Dec-2013
• Cisco Unified Communications Operating System Supported Server Hardware Compatibility Matrix 08-Jun-2011
• Cisco Unified Communications Manager Hardware Compatibility Matrix 23-May-2011
• Search Cisco Unified Communications Manager Customer Documentation 15-Oct-2009

Versionshinweise

• Release Notes for Cisco Prime Collaboration Deployment, Release 14SU3 18-May-2023
• Release Notes for Cisco Unified Communications Manager, Release 12.5(1)SU7a and the IM and Presence Service, Release 12.5(1)SU7 31-Jan-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7 20-Jan-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU3 25-Aug-2022
• Release Notes for Cisco Unified Communications Manager Release 14SU2 and the IM and Presence Service Release 14SU2a 25-Aug-2022
• Release Notes for Cisco Prime Collaboration Deployment, Release 14SU2 16-Jun-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5 16-Jun-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 16-Jun-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 11.5(1)SU9—SU11 08-Apr-2022
• Cisco Unified Communications Self Care Portal User Guide, Release 12.5(1) 21-Dec-2021
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1 27-Oct-2021
• Release Notes for Cisco Prime Collaboration Deployment, Release 14SU1 27-Oct-2021
• Release Notes for Cisco Prime Collaboration Deployment, Release 12.6(1) 05-Aug-2021
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5 03-Aug-2021
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1) 11-May-2021

Referenz

Befehlsreferenzen

• Cisco Unified Communications Manager Version 14

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 14 and SUs 18-May-2023

• Cisco Unified Communications Manager Version 12.5

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU4 05-Oct-2022
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1) 20-Jul-2022
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1) SU1 20-Jul-2022
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU7 20-Jul-2022
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU6 20-Jul-2022
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU5 20-Jul-2022
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU3 20-Jul-2022
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU2 20-Jul-2022

• Cisco Unified Communications Manager Version 12.0

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.0(1) 13-Dec-2021

• Cisco Unified Communications Manager Version 11.5

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1) 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU8 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU3 13-Dec-2021

Dokumentations-Roadmaps

• Cisco Unified Communications Manager Version 14

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 14 and SUs 18-May-2023

• Cisco Unified Communications Manager Version 12.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1) 08-Dec-2022

• Cisco Unified Communications Manager Version 12.0

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 28-Oct-2020

• Cisco Unified Communications Manager Version 11.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 17-Dec-2020

• Cisco Unified Communications Manager Version 10.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service Release 10.5(2) 13-Jan-2020
  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.5(1) 06-May-2014

• Cisco Unified Communications Manager Version 10.0

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.0(1) 01-Feb-2016

Lizenzinformationen

• Verschieben klassischer Cisco Unified Communications Manager-Lizenzen (CUCM) 21-May-2021
• Generieren einer Demo- oder Evaluierungslizenz für Cisco Unified Communications und Cisco Emergency Responder 21-May-2021
• So erhalten Sie eine Lizenzanfrage für Cisco Unified Communications Manager (CUCM) 18-May-2021
• Konvertieren eines ausgefüllten PAK in eine Smart-Lizenz für CUCM 11-May-2021
• So erhalten Sie eine Universally Unique Device Identifier (UID) für Cisco Unified Communications Manager (CUCM) 06-Apr-2021
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU3 30-May-2019 (PDF - 9 MB)
• Open Source Used in Cisco Prime Collaboration Deployment, Release 12.5(1) 29-Jan-2019 (PDF - 11 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 10.5(2)SU8 14-Dec-2018 (PDF - 15 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU2 17-Sep-2018 (PDF - 9 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU5 29-Jun-2018 (PDF - 8 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 10.5(2)SU7 23-Apr-2018 (PDF - 15 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU4 05-Feb-2018 (PDF - 15 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU1 01-Dec-2017 (PDF - 10 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 10.5(2)SU6 29-Sep-2017 (PDF - 9 MB)
• Open Source Used in Cisco Unified Communications Manager, Release 12.0(1) 30-Aug-2017 (PDF - 23 MB)

Technische Referenzen

• Cisco Unified Communications Manager Version 11.5

  • Cisco Headset and Finesse Integration for Contact Center 21-May-2020 (PDF - 852 KB)
  • Role Resource Descriptions for Cisco Unified CM Administration 31-Mar-2017 (PDF - 70 KB)

Design

Designleitfäden

• Applicable to Multiple Releases

  • Cisco Collaboration Solutions Design Guidance 12-Apr-2021
  • Preferred Architecture for Cisco Collaboration 12.x On-Premises Deployments, Design Overview 13-Mar-2019
  • Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD 20-Feb-2019
  • Cisco Collaboration System 10.x Solution Reference Network Designs (SRND) 10-Jul-2014

• Cisco Unified Communications Manager Version 14

  • Cisco Collaboration Sizing Guide 25-May-2021
  • Preferred Architecture for Cisco Collaboration 14 Enterprise On-Premises Deployments, CVD 21-May-2021

• Cisco Unified Communications Manager Version 12.5

  • Media Optimization with ICE Enablement in Cisco Enterprise Collaboration Preferred Architecture 12.5 14-May-2019

• Cisco Unified Communications Manager Version 12.0

  • Cisco Collaboration System 12.x Solution Reference Network Designs (SRND) 01-Mar-2018

• Cisco Unified Communications Manager Version 11.5

  • Cisco Collaboration System 11.x Solution Reference Network Designs (SRND) 30-Jul-2015

Installation und Upgrade

Installations- und Upgrade-Leitfäden

• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 18-May-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7 08-Dec-2022
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 02-Nov-2022
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 16-Jun-2022
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU6 15-Feb-2022
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU5 17-Nov-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 17-Nov-2021
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 16-Nov-2021
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU2 16-Nov-2021
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 04-Oct-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 07-Sep-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 04-Jul-2021
• Cisco Collaboration on Virtual Servers (CSR 14) 14-Jun-2021
• Cisco Collaboration on Virtual Servers 05-Nov-2020
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.5(x) 12-Feb-2020

Technische Hinweise zu Installation und Upgrade

• Apple Push Notifications Updates 12-May-2020 (PDF - 163 KB)

Konfiguration

Konfigurationsbeispiele und technische Hinweise

• Konfigurieren von CUCM für Secure LDAP (LDAPS) 12-May-2023
• Individuelle Aktualisierung der IP-Telefon-Firmware 11-May-2023
• Integration von Benutzern vom CUCM zu Unity Connection mit AXL 20-Apr-2023
• Konfigurieren von LSC auf IP-Telefonen mit CUCM 17-Mar-2023
• Integration von Emergency Responder in CUCM 02-Mar-2023
• Konfigurieren von CUCM zur Bereitstellung von Bildschirmschonerfunktionen für IP-Telefone 22-Feb-2023
• Konfigurieren von SSO für OS-Admin und DRS in CUCM-Version 12.x 25-Jan-2023
• Erstellen von Windows CA-Zertifikatvorlagen für CUCM 20-Jan-2023
• Konfiguration und Fehlerbehebung bei grundlegenden Anrufaufzeichnungen 05-Dec-2022
• Unified Communications-Cluster einrichten 23-Nov-2022
• Upgrade-Verbesserungen in Cisco Unified Communications Manager (CUCM) 12.5 14-Nov-2022
• Konfigurieren von Backup und Wiederherstellung über GUI in CUCM 04-Nov-2022
• Proxy-TFTP auf dem CUCM konfigurieren und Fehlerbehebung dafür durchführen 18-Oct-2022
• Neue Zertifikate aus signierten Zertifizierungsstellenzertifikaten erstellen 14-Sep-2022
• Konfigurieren von CUCM Smart Licensing – Direktmodell 14-Jul-2022

Konfigurationsleitfäden

• Push Notifications Deployment Guide 25-May-2023
• System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 to 12.5(1)SU7 21-Nov-2022
• System Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1)SU7-SU8 29-Oct-2022
• Configuration and Administration of the IM and Presence Service, Release 14 and SUs 05-Jul-2022
• System Configuration Guide for Cisco Unified Communications Manager, Release 14 and SUs 16-Jun-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 14 and SUs 16-Jun-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 13-Apr-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1) 12-Apr-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 12-Apr-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2 12-Apr-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1 12-Apr-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 27-Mar-2022
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1)SU9 07-Nov-2021
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1)SU8 07-Nov-2021
• Feature Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1) 17-Oct-2021

Programmierungsleitfäden

• Cisco Unified Communications Manager Version 14

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 14 and SUs 18-May-2023
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 14 10-Mar-2021

• Cisco Unified Communications Manager Version 12.5

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 12.5(1) 04-Oct-2019
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 12.5(1) 23-Jan-2019

• Cisco Unified Communications Manager Version 12.0

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager 12.0(1) 12-Oct-2020
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, 12.0(1) 12-May-2020
  • SIP Line Messaging Guide (Standard Edition) for Cisco Unified Communications Manager, Release 12.0(1) 14-Sep-2017

• Cisco Unified Communications Manager Version 11.5

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 11.5(1) 15-Dec-2020
  • SIP Line Messaging Guide (Standard Edition) for Cisco Unified Communications Manager, Release 11.5(1) 25-Oct-2016
  • Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.5(1) 05-Apr-2016

• Cisco Unified Communications Manager Version 10.5

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 10.5(2) 09-Dec-2014
  • Cisco Unified Communications Manager SIP Line Messaging Guide (Standard), Release 10.5(2) 08-Dec-2014
  • Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 10.5(2) 05-Dec-2014

• Cisco Unified Communications Manager Version 10.0

  • Cisco Unified Communications Manager SIP Line Messaging Guide (Standard) 08-Aug-2021
  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 10.0(1) 13-Feb-2018
  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 10.0(1) 04-Dec-2013
  • Cisco Unified Communications Manager 10.0(1) Database Dictionary 28-Nov-2013 (PDF - 25 MB)

Betrieb und Wartung

Endbenutzerhandbücher

• Cisco Unified Communications Manager Version 14

  • Cisco Unified Communications Self Care Portal User Guide, Release 14 06-Apr-2021

• Cisco Unified Communications Manager Version 12.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 12.5(1) SU1 21-Aug-2020

• Cisco Unified Communications Manager Version 12.0

  • Cisco Unified Communications Self Care Portal User Guide, Release 12.0(1) 13-Mar-2018
  • Manager Assistant User Guide for Cisco Unified Communications Manager, Release 12.0(1) 17-Aug-2017

• Cisco Unified Communications Manager Version 11.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 11.5(1) 10-Oct-2018
  • Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager, Release 11.5(1) 21-Jun-2016

• Cisco Unified Communications Manager Version 10.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 10.5(1) 21-Dec-2021

• Cisco Unified Communications Manager Version 10.0

  • Cisco Voice Log Translator 2.7(9) User Guide 29-Apr-2014
  • Cisco Unified Communications Self Care Portal User Guide, Release 10.0.0 06-Mar-2014
  • Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager 10.0(1) 28-Nov-2013
• Voice Log Translator 2.3.1 User Guide 14-Apr-2004

Technische Hinweise zu Wartung und Betrieb

• Cisco Bulk Administration Tool

  • Häufig gestellte Fragen zu Unified Presence Server: Wie migrieren Sie Kontaktlisten mit dem Bulk Administration Tool von Cisco Unified Presence Server 8.x zu Version 9.x? 26-Jun-2013
• How to Perform a Health Check of CUCM Database Replication 27-Dec-2019
• Verwalten der Sprachqualität mit CVM und Telemate 26-Jun-2019
• Unified Communications - VMware-Snapshot-Überprüfung 06-Sep-2013

Wartungs- und Betriebsleitfäden

• Security Guide for Cisco Unified Communications Manager Release 14 and SUs 17-May-2023
• Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 14 and SUs 03-Nov-2022
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1 02-Nov-2022
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 and 12.5(1)SU7 02-Nov-2022
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 01-Nov-2022
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 01-Nov-2022
• Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1 27-Oct-2022
• Prime Collaboration Deployment Administration Guide, Release 14 and SUs 03-Aug-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU5 13-Jul-2022
• Security Guide for Cisco Unified Communications Manager 12.5(1) SU1 13-Jul-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2 13-Jul-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 13-Jul-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 13-Jul-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 13-Jul-2022
• Security Guide for Cisco Unified Communications Manager, Release 12.5(1) 13-Jul-2022

Fehlerbehebung

Fehler- und Systemmeldungen

• Cisco Unified Communications Manager Version 14

  • System Error Messages for Cisco Unified Communications Manager 14 02-Apr-2021

• Cisco Unified Communications Manager Version 12.5

  • System Error Messages for Cisco Unified Communications Manager 12.5(1) 19-Jul-2019

• Cisco Unified Communications Manager Version 12.0

  • System Error Messages for Cisco Unified Communications Manager 12.0(1) 22-Sep-2017

• Cisco Unified Communications Manager Version 11.5

  • System Error Messages for Cisco Unified Communications Manager 11.5(1) 06-Jun-2018

• Cisco Unified Communications Manager Version 10.0

  • System Error Messages for Cisco Unified Communications Manager 10.0(1) 23-Dec-2013

Fehlerbehebungshandbücher

• Cisco Unified Communications Manager Version 12.5

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 12.5(1) 15-Oct-2019

• Cisco Unified Communications Manager Version 12.0

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 12.0(1) 17-Aug-2017

• Cisco Unified Communications Manager Version 11.5

  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 11.5(1) 22-Apr-2016

• Cisco Unified Communications Manager Version 10.0

  • Cisco Server Recovery 03-Sep-2015
  • Troubleshooting Guide for Cisco Unified Communications Manager, Release 10.0(1) 06-Mar-2014

Support FAQ

• Cisco Bulk Administration Tool

  • Wie erfolgt die Migration von UM-Konten von Exchange zu Office 365 in CUC? 15-Nov-2017
  • Häufig gestellte Fragen zu Unified Presence Server: Wie migrieren Sie Kontaktlisten mit dem Bulk Administration Tool von Cisco Unified Presence Server 8.x zu Version 9.x? 26-Jun-2013
• Q.A für CUCM-TELEFONZERTIFIKATE (LSC/MIC) 21-Nov-2016
• Häufig gestellte Fragen zu Unified Communications-CD-Software-Anfragefällen 05-Apr-2016

Technische Hinweise zur Fehlerbehebung

• Einstellen des Wasserzeichens in RTMT des Call Manager-Verfahrens 25-Apr-2023
• Fehlerbehebung: WebEx Connected UC Telemetry-Modul über GUI und CLI 06-Apr-2023
• Fehlerbehebung bei Ablaufverfolgungsstandorten in CLI für CUCM 14 29-Mar-2023
• Sammeln von Ablaufverfolgungsdaten für CUCM 9.X oder höher 17-Feb-2023
• Spezifische Lizenzreservierung für CUCM-Version 12.5 aktivieren 17-Feb-2023
• CUCM-Protokolle sammeln, wenn auf RTMT nicht zugegriffen werden kann oder es nicht verfügbar ist 15-Dec-2022
• CUCM-Zertifikat neu generieren 10-Nov-2022
• Problembehandlung bei der CUCM-Datenbankreplikation 25-Oct-2022
• NTP auf CUCM und IM&P konfigurieren und Fehlerbehebung dafür durchführen 18-Oct-2022
• Regeneration von Zertifikaten für CUCM 28-Sep-2022
• Neuinstallation von IM&P-Cluster-Knoten Version 10.0 und höher 27-Oct-2021
• VPN-Telefone konfigurieren und Fehlerbehebung dafür durchführen 30-Sep-2021
• Fehlerbehebung beim Cisco Headset der Serie 5XX 19-Jul-2021
• Fehlerbehebung CAPF Online CA 16-Jul-2021
• WAV-Datei-Upload-Fehler für CUCM Music On Hold Signalgeber 15-Jul-2021

Literatur

Vertriebsressourcen

• Ordering Guides

  • Cisco Unified Communications Solutions Ordering Guide Version 11.0

Whitepapers

• Fallstudie IP-Telefoniebereitstellung - ACU 02-Feb-2006

Übersetzte Dokumente

Übersetzte Benutzerhandbücher

• Cisco Unified Communications Manager 版本 14 和 SU 系統組態指南 30-May-2023 (PDF - 9 MB)
• IM and Presence 服務的組態和管理，版本 12.5(1)SU4 至 12.5(1)SU7 11-Jan-2023 (PDF - 6 MB)
• Cisco Unified Communications Manager 管理指南，版本 12.5(1)SU6 17-Mar-2022 (PDF - 7 MB)
• 配置及管理 IM and Presence 服務版本 14SU1 09-Dec-2021 (PDF - 6 MB)
• Cisco Unified Communications Manager 適用的系統組態設定指南，第 14SU (1) 版本 08-Dec-2021 (PDF - 9 MB)
• Cisco Unified Communications Manager 管理指南，版本 14SU1 06-Dec-2021 (PDF - 6 MB)
• Посібник користувача порталу самообслуговування Cisco Unified Communications, випуск 14 01-Jun-2021 (PDF - 2 MB)
• Cisco Unified Communications Manager 시스템 구성 설명서, 릴리스 14 20-May-2021 (PDF - 9 MB)
• Cisco Unified Communications Manager 適用的系統組態設定指南，第 14 版本 20-May-2021 (PDF - 9 MB)
• IM and Presence 서비스, 릴리스 14의 구성 및 관리 18-May-2021 (PDF - 7 MB)
• 配置及管理 IM and Presence 服務版本 14.0 18-May-2021 (PDF - 6 MB)
• מדריך למשתמש Cisco Unified Communications Self Care Portal, מהדורה 14 09-Apr-2021 (PDF - 2 MB)
• Ръководство за потребителя за портала за самостоятелно обслужване в Cisco Unified Communications,версия 14 08-Apr-2021 (PDF - 2 MB)
• دليل مستخدم Cisco Unified Communications Self Care Portal، الإصدار 14 08-Apr-2021 (PDF - 2 MB)
• Guia d'usuari del Portal d'atenció personal de Cisco Unified Communications, versió 14 08-Apr-2021 (PDF - 2 MB)