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Updated:September 22, 2017

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Unified Communications Virtualization Supported Applications

1 Introduction
2 Call Processing Applications
3 System Management Applications
4 Messaging and Presence Applications
5 Contact Center Applications
6 TelePresence Applications

Introduction (top)

This page documents UC application and version compatibility with virtualized hardware support models:

UC on UCS TRC
UC on UCS Specs-based
Third-party Server Specs-based

"Specs-based" used by itself refers to both UC on UCS Specs-based and Third-party Server Specs-based.

Support information is current through release date of Cisco Unified Communications 9.1(1).

Click on the application name for additional product-specific requirements and information (if any).

Call Processing Applications (top)

Application	UC on UCS Specs-based Third-party Server Specs-based			UC on UCS Tested Reference Configurations (TRCs)
Application	Intel Xeon 56xx/75xx @ 2.53+ GHz	Intel Xeon E7-28xx E7-48xx E7-88xx @ 2.4+ GHz	Intel Xeon E5-26xx E5-46xx @ 2.50+ GHz	B440 M2 TRC#1	B230 M2 TRC #1	B200 M3 TRC #1	B200 M2 TRC #1	B200 M2 TRC #2	B200 M1 TRC #1	B200 M1 TRC #2	C260 M2 TRC #1	C240 M3 TRC #1	C220 M3 TRC #1	C220 M3 TRC #2	C210 M2 TRC #1	C210 M2 TRC #2	C210 M2 TRC #3	C210 M1 TRC #1	C210 M1 TRC #2	C210 M1 TRC #3	C210 M1 TRC #4	C200 M2 TRC #1
Unified Communications Manager	See Virtualization for Cisco Unified Communications Manager (CUCM)
CUCM IM & Presence	See Virtualization for CUCM - IM & Presence
Cisco Business Edition 6000	See Cisco Business Edition 6000
Emergency Responder	See Virtualization for Cisco Emergency Responder
Session Manager Edition	See Virtualization for Cisco Unified CM - Session Management Edition
Intercompany Media Engine	See Virtualization for Cisco Intercompany Media Engine
Unified Attendant Consoles	See Virtualization for Cisco Unified Attendant Consoles

System Management Applications (top)

Application				Intel Xeon 56xx/75xx @ 2.53+ GHz	Intel Xeon E7-28xx E7-48xx E7-88xx @ 2.4+ GHz	Intel Xeon E5-26xx E5-46xx @ 2.50+ GHz	B440 M2 TRC#1	B230 M2 TRC #1	B200 M3 TRC #1	B200 M2 TRC #1	B200 M2 TRC #2	B200 M1 TRC #1	B200 M1 TRC #2	C260 M2 TRC #1	C240 M3S TRC #1	C220 M3S TRC #1	C220 M3S TRC #2	C210 M2 TRC #1	C210 M2 TRC #2	C210 M2 TRC #3	C210 M1 TRC #1	C210 M1 TRC #2	C210 M1 TRC #3	C210 M1 TRC #4	C200 M2 TRC #1
Cores >				4, 6, 8	6, 8, 10	4, 6, 8	40	20	16	8	8	8	8	20	16	8	8	8	8	8	8	8	8	8	8
vRAM in GB >							128	128	94	46	46	34	34	128	94	62	30	46	46	46	10	34	34	34	22
	vCPU	vRAM	vDisk
UPM Up to 1K	1	2	30	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0 +	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+
UPM 1K to 10K App	4	4	40	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+
UPM 10K to 60K App	4	4	30	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+
UPM 10K to 60K DB	4	8	120	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+
UPM 10K to 60K App + DB (2 VMs)	8	12	150	No	4.3, 6.0+ *	4.3, 6.0+ *	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	No	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+	4.3, 6.0+

UPM 8.6/Linux for BE6000	1	2	30	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)	8.6(2)
UPM 9.0BE for BE6000	1	2	45	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)	9.0(1), 9.1(1)

UOM/SM Up to 1K	1	3	50	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+
UOM 10K	2	8	72	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+
UOM 45K	4	8	120	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+
USM 10K	4	4	72	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+
USM 45K	4	4	120	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+
USSM 10K	1	4	60	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+
USSM 45K	2	4	72	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+
UCMS 10K suite co-resident	8	16	320	No	6.0+ *	6.0+ *	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	6.0+	No	6.0+	6.0+	6.0+	6.0+

PCP Up to 1K	1	2	90	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+
PCP 1K to 10K	4	8	120	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+
PCP 10K to 100K App	8	16	120	No	7.1+ *	7.1+ *	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	No	7.1+	7.1+	7.1+	7.1+
PCP 10K to 100K DB	8	16	120	No	7.1+ *	7.1+ *	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	No	7.1+	7.1+	7.1+	7.1+
PCP 100K to 150K App	8	16	150	No	7.1+ *	7.1+ *	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	No	7.1+	7.1+	7.1+	7.1+
PCP 100K to 150K DB	8	16	150	No	7.1+ *	7.1+ *	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	No	7.1+	7.1+	7.1+	7.1+
PCP 10K to 100K App + DB (2 VMs)	16	32	240	No	No	No	7.1+	7.1+	7.1+	No	No	No	No	7.1+	7.1+	No	No	No	No	No	No	No	No	No	No
PCP 100K to 150K App +DB (2 VMs)	16	32	300	No	No	No	7.1+	7.1+	7.1+	No	No	No	No	7.1+	7.1+	No	No	No	No	No	No	No	No	No	No
PCA Up to 1K	4	8	150	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+
PCA 1K to 10K	8	16	200	No	7.1+ *	7.1+ *	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	7.1+	No	7.1+	7.1+	7.1+	7.1+
PCA 10K to 100K app	12	24	500	No	No	No	7.1+	7.1+	7.1+	No	No	No	No	7.1+	No	No	No	No	No	No	No	No	No	No	No
PCA 100K to 150K app	18	32	750	No	No	No	7.1+	7.1+	No	No	No	No	No	7.1+	No	No	No	No	No	No	No	No	No	No	No

Notes:

' * 'Requires 8 core configuation and sufficient vRAM (12G to 16G)
Compatibility based on vCPU and vRAM requirements met by UCS platforms. NMTG/ECMBU does not formally certify hardware platforms.
PCA = Prime Collaboration Assurance server PCP = Prime Collaboration Provisioning server
vDisk may require offboard resources due to size or performance.

Messaging and Presence Applications (top)

Application	UC on UCS Specs-based Third-party Server Specs-based			UC on UCS Tested Reference Configurations (TRCs)
Application	Intel Xeon 56xx/75xx @ 2.53+ GHz	Intel Xeon E7-28xx E7-48xx E7-88xx @ 2.4+ GHz	Intel Xeon E5-26xx E5-46xx @ 2.53+ GHz	B440 M2 TRC#1	B230 M2 TRC #1	B200 M3 TRC #1	B200 M2 TRC #1	B200 M2 TRC #2	B200 M1 TRC #1	B200 M1 TRC #2	C260 M2 TRC #1	C240 M3 TRC #1	C220 M3 TRC #1	C220 M3 TRC #2	C210 M2 TRC #1	C210 M2 TRC #2	C210 M2 TRC #3	C210 M1 TRC #1	C210 M1 TRC #2	C210 M1 TRC #3	C210 M1 TRC #4	C200 M2 TRC #1
Unity Connection	See Virtualization for Cisco Unity Connection
Unity	See Virtualization for Cisco Unity
Unified Presence (1)	See Virtualization for Cisco Unified Presence

(1) Note that Cisco Unified Presence 8.6 is the last version. This migrates to Cisco Unified Communications Manager - IM & Presence 9.0.

Contact Center Applications (top)

Application	UC on UCS Specs-based Third-party Server Specs-based			UC on UCS Tested Reference Configurations (TRCs)
Application	Intel Xeon 56xx/75xx @ 2.53+ GHz	Intel Xeon E7-28xx E7-48xx E7-88xx @ 2.4+ GHz	Intel Xeon E5-26xx E5-46xx @ 2.53+ GHz	B440 M2 TRC#1	B230 M2 TRC #1	B200 M3 TRC #1	B200 M2 TRC #1	B200 M2 TRC #2	B200 M1 TRC #1	B200 M1 TRC #2	C260 M2 TRC #1	C240 M3 TRC #1	C220 M3 TRC #1	C220 M3 TRC #2	C210 M2 TRC #1	C210 M2 TRC #2	C210 M2 TRC #3	C210 M1 TRC #1	C210 M1 TRC #2	C210 M1 TRC #3	C210 M1 TRC #4	C200 M2 TRC #1
Cisco Unified Contact Center Express / IP IVR	See Virtualization for Cisco Unified Contact Center Express
Cisco Unified Workforce Optimization (WFO), Quality Management (QM), and WorkForce Management (WFM)	See Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express
Cisco Unified Contact Center Enterprise	See Virtualization for Unified CCE
Cisco Packaged Contact Center Enterprise	See Packaged CCE Technical Documentation Virtualization Specification
Cisco Unified Intelligence Center	See Virtualization for Cisco Unified Intelligence Center
Cisco Unified Contact Center Management Portal	See Virtualization for Cisco Unified Contact Center Management Portal
Cisco Unified Customer Voice Portal	See Virtualization for Cisco Unified Customer Voice Portal
Cisco MediaSense	See Virtualization for Cisco MediaSense
Cisco SocialMiner	See Virtualization for Cisco SocialMiner
Cisco Finesse	See Virtualization for Cisco Finesse
Cisco Unified Email Interaction Manager and Web Interaction Manager	See Virtualization for Cisco Unified Email Interaction Manager - Web Interaction Manager

TelePresence Applications (top)

Application	UC on UCS Specs-based Support Third-party Server Specs-based Support		UC on UCS Tested Reference Configurations (TRC)
Application	Intel Xeon 56xx/75xx @ 2.53+ GHz	Intel Xeon E7-xxxx @ 2.4+ GHz	C210 M2 TRC #1 (DAS)
Cisco TelePresence Manager	1.8.x 1.9.0	1.8.x 1.9.0	1.8.x 1.9.0
Cisco TelePresence Multipoint Switch	1.8.x 1.9.0	1.8.x 1.9.0	1.8.x 1.9.0
Cisco TelePresence Management Suite	See Virtualization for Cisco TelePresence Management Suite
Cisco TelePresence Video Communication Server (Cisco VCS)	See Virtualization for Cisco TelePresence Video Communications Server
Cisco TelePresence Conductor	See Virtualization for Cisco TelePresence Conductor

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Unified Communications Virtualization Supported Applications

Available Languages

Bias-Free Language

Unified Communications Virtualization Supported Applications

Contents

Introduction (top)

Call Processing Applications (top)

System Management Applications (top)

Messaging and Presence Applications (top)

Contact Center Applications (top)

TelePresence Applications (top)

Was this Document Helpful?

Contact Cisco

This Document Applies to These Products