|
Supported Versions of VMware vSphere ESXi = ESXi 7.0U1 and later, ESXi 8.0U1 (inclusive of all updates, for all versions)
|
|
Component &
Capacity Point
|
VM Configuration Requirements
click to download OVA file for this version
|
|
vCPU
|
Megahertz (MHz)
|
Physical CPU Base Frequency
|
vRAM
|
vDisk
|
vNIC
|
|
Rogger for 2K and 4K
|
4
|
5000
|
2.50 GHz
|
6 GB
|
1 x 150 GB
1 x 150 GB*
|
2
|
|
Router for 12K, 24K, and 36K
|
4
|
4000
|
2.50 GHz
|
8 GB
|
1 x 150 GB
|
2
|
|
Router for 48K
|
8
|
6000
|
2.50 GHz
|
16 GB
|
1 x 150 GB
|
2
|
|
Logger for 12K and 24K
|
4
|
6000
|
2.50 GHz
|
8 GB
|
1 x 150 GB
1 x 500 GB*
|
2
|
|
Logger for 36K
|
8
|
12000
|
2.50 GHz
|
16 GB
|
1 x 150 GB
1 x 500 GB*
|
2
|
|
Logger for 48K
|
12
|
18000
|
2.50 GHz
|
16 GB
|
1 x 150 GB
1 x 500 GB*
|
2
|
|
Small PG
|
2
|
2000
|
2.50 GHz
|
6 GB
|
1 x 150 GB
|
2
|
|
Medium PG
|
2
|
4000
|
2.50 GHz
|
6 GB
|
1 x 150 GB
|
2
|
|
Large PG
|
4
|
10000
|
2.50 GHz
|
6 GB
|
1 x 150 GB
|
2
|
|
Administration Client
|
1
|
|
2.50 GHz
|
2 GB
|
1 x 40 GB
|
1
|
|
Administration Client for Windows 10
|
1
|
|
2.50 GHz
|
2 GB
|
1 x 40 GB
|
1
|
|
Administration Client for Windows 11
|
1
|
|
2.50 GHz
|
4 GB
|
1 x 80 GB
|
1
|
|
Administration Server - AW
|
1
|
750
|
2.50 GHz
|
2 GB
|
1 x 150 GB
|
1
|
|
AW-HDS
|
8
|
17500
|
2.50 GHz
|
16 GB
|
1 x 150 GB
1 x 500 GB*
|
1
|
|
HDS-DDS
|
8
|
17500
|
2.50 GHz
|
16 GB
|
1 x 150 GB
1 x 500 GB*
|
1
|
|
AW-HDS-DDS
|
4
|
5000
|
2.50 GHz
|
16 GB
|
1 x 150 GB
1 x 500 GB*
|
1
|
|
AW-HDS and HDS-DDS for 48K
|
12
|
25000
|
2.50 GHz
|
16 GB
|
1 x 150 GB
1 x 500 GB*
|
1
|
|
Live Data for 4K
|
4
|
5500
|
2.50 GHz
|
32 GB
|
1 x 146 GB
|
1
|
|
Live Data for 12K
|
8
|
16500
|
2.50 GHz
|
40 GB
|
1 x 146 GB
|
1
|
|
Live Data for 24K
|
12
|
24000
|
2.50 GHz
|
50 GB
|
1 x 146 GB
|
1
|
|
Live Data for 36K and 48K
|
18
|
36000
|
2.50 GHz
|
76 GB
|
1 x 146 GB
|
1
|
|
Cisco IdS for 4K and 12K
|
4
|
1500
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco IdS for for 24K
|
8
|
3000
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco IdS for for 36K
|
10
|
3000
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco IdS for 48K
|
12
|
3000
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Notes:
Version refers to the major ESXi release (for example, 7.0, 8.0), while updates are incremental changes to these major ESXi versions (for example, 8.0U1, 8.0U1a). The specified version or update indicates the minimum supported version or update required for that release. For more information, refer to Required ESXi version. If no deployment type is explicitly mentioned in a row, it indicates that the VM configuration requirement applies to all deployment types. For example, the VM configuration requirements for a medium PG apply to all deployment types. "Rogger" denotes the combined Router and Logger services that operate within the same VM in 2000 Agent and 4000 Agent deployments. In contrast, for 12000 Agents or larger deployments, Router and Logger services are hosted on separate dedicated VMs. Some CCE components, like Rogger, Logger, and Administration DataServers, require an additional virtual disk (indicated with an asterisk in the table above). This disk is essential to accomodate the database drive and is not provisioned automatically by the OVA template.
For more information on the minimum disk size, see the Allocate a Second Virtual Hard Drive topic in the Preinstallation chapter of the Cisco Unified Contact Center Enterprise Installation and Upgrade Guide, Release 15.0(1). You can custom size the SQL database disk drive space to meet data retention requirements, as calculated by the Database Estimator tool. For VM configuration values for CUIC-LD-IdS (coresident) supported in 2000 Agent deployments, see the Virtualization for Cisco Unified Intelligence Center page. For more information, see
|
|
|
|
|
(top)
|
|
|
|
Supported Versions of VMware vSphere ESXi = ESXi 6.7, ESXi 7.0 and ESXi 8.0U1 (inclusive of all updates, for all versions)
|
|
Component &
Capacity Point
|
VM Configuration Requirements
click to download OVA file for this version
|
|
vCPU
|
Megahertz (MHz)
|
Physical CPU Base Frequency
|
vRAM
|
vDisk
|
vNIC
|
|
Rogger for 2K and 4K
|
4
|
5000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
1 x 150 GB*
|
2
|
|
Router for 12K, 24K, and 36K
|
4
|
4000
|
2.50 GHz
|
8 GB
|
1 x 80 GB
|
2
|
|
Router for 48K
|
6
|
4000
|
2.50 GHz
|
8 GB
|
1 x 80 GB
|
2
|
|
Logger for 12K, 24K, and 36K
|
4
|
6000
|
2.50 GHz
|
8 GB
|
1 x 80 GB
1 x 500 GB*
|
2
|
|
Logger for 48K
|
8
|
12000
|
2.50 GHz
|
16 GB
|
1 x 80 GB
1 x 500 GB*
|
2
|
|
Small PG
|
2
|
2000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Medium PG
|
2
|
4000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Large PG
|
4
|
10000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Administration Client
|
1
|
|
2.50 GHz
|
2 GB
|
1 x 40 GB
|
1
|
|
Administration Client for Windows 10
|
1
|
|
2.50 GHz
|
2 GB
|
1 x 40 GB
|
1
|
|
Administration Client for Windows 11
|
1
|
|
2.50 GHz
|
4 GB
|
1 x 80 GB
|
1
|
|
Administration Server - AW
|
1
|
750
|
2.50 GHz
|
2 GB
|
1 x 80 GB
|
1
|
|
AW-HDS
|
8
|
17500
|
2.50 GHz
|
16 GB
|
1 x 80 GB
1 x 500 GB*
|
1
|
|
AW-HDS-DDS
|
4
|
5000
|
2.50 GHz
|
16 GB
|
1 x 80 GB
1 x 500 GB*
|
1
|
|
HDS-DDS
|
8
|
17500
|
2.50 GHz
|
16 GB
|
<
1 x 80 GB
1 x 500 GB*
|
1
|
|
Live Data for 4K
|
4
|
5500
|
2.50 GHz
|
32 GB
|
1 x 146 GB
|
1
|
|
Live Data for 12K
|
8
|
16500
|
2.50 GHz
|
40 GB
|
1 x 146 GB
|
1
|
|
Live Data for 24K
|
12
|
24000
|
2.50 GHz
|
50 GB
|
1 x 146 GB
|
1
|
|
Live Data for 36K and 48K
|
18
|
36000
|
2.50 GHz
|
76 GB
|
1 x 146 GB
|
1
|
|
Cisco IdS for 4K and 12K
|
4
|
1500
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco IdS for 24k
|
8
|
3000
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco IdS for 36k
|
10
|
3000
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco IdS for 48k
|
12
|
3000
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Notes:
Version refers to the major ESXi release (for example, 7.0, 8.0), while updates are incremental changes to these major ESXi versions (for example, 8.0U1, 8.0U1a). The specified version or update indicates the minimum supported version or update required for that release. For more information, refer to Required ESXi version. If no deployment type is explicitly mentioned in a row, it indicates that the VM configuration requirement applies to all deployment types. For example, the VM configuration requirements for a medium PG apply to all deployment types. "Rogger" denotes the combined Router and Logger services that operate within the same VM in 2000 Agent and 4000 Agent deployments. In contrast, for 12000 Agents or larger deployments, Router and Logger services are hosted on separate dedicated VMs. Some CCE components, like Rogger, Logger, and Administration DataServers, require an additional virtual disk (indicated with an asterisk in the table above). This disk is essential to accomodate the database drive and is not provisioned automatically by the OVA template.
For more information on the minimum disk size, see the Allocate a Second Virtual Hard Drive topic in the Preinstallation chapter of the Cisco Unified Contact Center Enterprise Installation and Upgrade Guide, Release 15.0(1). You can custom size the SQL database disk drive space to meet data retention requirements, as calculated by the Database Estimator tool. For VM configuration values for CUIC-LD-IdS (coresident) supported in 2000 Agent deployments, see the Virtualization for Cisco Unified Intelligence Center page. - For more information, please see
- For more details, see Notes for VM Configurations and IOPS or Notes for Megahertz Sizing.
- For all other details on hardware and VMware support, refer to Cisco Collaboration Infrastructure.
- Refer to Quote Collab for modeling VM placement on a user defined hardware configuration.
|
|
|
|
(top)
|
|
|
|
Supported Versions of VMware vSphere ESXi = ESXi 6.5 with VMFS 5, ESXi 6.5 U2 and later updates with VMFS 6, ESXi 6.7, ESXi 7.0 and ESXi 8.0UI (inclusive of all updates, for all versions)
|
|
Component &
Capacity Point
|
VM Configuration Requirements
click to download OVA file for this version
|
|
vCPU
|
Megahertz (MHz)
|
Physical CPU Base Frequency
|
vRAM
|
vDisk
|
vNIC
|
|
Router
|
4
|
4000
|
2.50 GHz
|
8 GB
|
1 x 80 GB
|
2
|
|
Logger
|
4
|
6000
|
2.50 GHz
|
8 GB
|
1 x 80 GB
|
2
|
|
Rogger
|
4
|
5000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Small PG
|
2
|
2000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Medium PG
|
2
|
4000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Large PG
|
4
|
10000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Administration Client
|
1
|
|
2.50 GHz
|
2 GB
|
1 x 40 GB
|
1
|
|
Administration Server - AW
|
1
|
750
|
2.50 GHz
|
2 GB
|
1 x 80 GB
|
1
|
|
AW-HDS
|
8
|
17500
|
2.50 GHz
|
16 GB
|
1 x 80 GB
|
1
|
|
AW-HDS-DDS
|
4
|
5000
|
2.50 GHz
|
16 GB
|
1 x 80 GB
|
1
|
|
HDS-DDS
|
8
|
17500
|
2.50 GHz
|
16 GB
|
1 x 80 GB
|
1
|
|
Live Data for 36K
|
18
|
36000
|
2.50 GHz
|
68 GB
|
1 x 146 GB
|
1
|
|
Live Data for 24K
|
12
|
24000
|
2.50 GHz
|
46 GB
|
1 x 146 GB
|
1
|
|
Live Data for 12K
|
8
|
16500
|
2.50 GHz
|
32 GB
|
1 x 146 GB
|
1
|
|
Live Data for 4K
|
4
|
5500
|
2.50 GHz
|
32 GB
|
1 x 146 GB
|
1
|
|
Cisco Identity Service (IdS) Server for 36k Agent Deployment
|
10
|
3000
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco Identity Service (IdS) Server for 24k Agent Deployment
|
8
|
3000
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco Identity Service (IdS) Server
|
4
|
1500
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Notes:
Version refers to the major ESXi release (for example, 7.0, 8.0), while updates are incremental changes to these major ESXi versions (for example, 8.0U1, 8.0U1a). The specified version or update indicates the minimum supported version or update required for that release. For more information, refer to Required ESXi version. - This Virtual Machine Template does not automatically provision the required application database virtual disk drive. Refer to the Cisco Unified Contact Center Enterprise Installation and Upgrade Guide and the Configuration Guide for Cisco Unified ICM/Contact Center Enterprise, for instructions on database drive creation post-VM template deployment.
- For more information, please see
- For more details, see Notes for VM Configurations and IOPS or Notes for Megahertz Sizing.
- For all other details on hardware and VMware support, refer to Cisco Collaboration Infrastructure.
- Refer to Quote Collab for modeling VM placement on a user defined hardware configuration.
|
|
|
|
|
|
(top)
|
|
|
|
Supported Versions of VMware vSphere ESXi= 7.0 and ESXi 8.0U1 (inclusive of all updates, for all versions)
|
|
Component &
Capacity Point
|
VM Configuration Requirements
click to download OVA file for this version
|
|
vCPU
|
Megahertz (MHz)
|
Physical CPU Base Frequency
|
vRAM
|
vDisk
|
vNIC
|
|
Router
|
4
|
4000
|
2.50 GHz
|
8 GB
|
1 x 80 GB
|
2
|
|
Logger
|
4
|
6000
|
2.50 GHz
|
8 GB
|
1 x 80 GB
|
2
|
|
Rogger
|
4
|
5000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Small PG
|
2
|
2000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Medium PG
|
2
|
4000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Large PG
|
4
|
10000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Administration Client for Windows 10
|
1
|
|
2.50 GHz
|
2 GB
|
1 x 40 GB
|
1
|
|
Administration Client for Windows 11
|
1
|
|
2.50 GHz
|
4 GB
|
1 x 80 GB
|
1
|
|
Administration Server - AW
|
1
|
750
|
2.50 GHz
|
2 GB
|
1 x 80 GB
|
1
|
|
AW-HDS
|
8
|
17500
|
2.50 GHz
|
16 GB
|
1 x 80 GB
|
1
|
|
AW-HDS-DDS
|
4
|
5000
|
2.50 GHz
|
16 GB
|
1 x 80 GB
|
1
|
|
HDS-DDS
|
8
|
17500
|
2.50 GHz
|
16 GB
|
1 x 80 GB
|
1
|
|
Live Data for 36K
|
18
|
36000
|
2.50 GHz
|
68 GB
|
1 x 146 GB
|
1
|
|
Live Data for 24K
|
12
|
24000
|
2.50 GHz
|
46 GB
|
1 x 146 GB
|
1
|
|
Live Data for 12K
|
8
|
16500
|
2.50 GHz
|
30 GB
|
1 x 146 GB
|
1
|
|
Live Data for 4K
|
4
|
5500
|
2.50 GHz
|
30 GB
|
1 x 146 GB
|
1
|
|
Cisco Identity Service (IdS) Server for 36k Agent Deployment
|
10
|
3000
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco Identity Service (IdS) Server for 24k Agent Deployment
|
8
|
3000
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco Identity Service (IdS) Server
|
4
|
1500
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Notes:
Version refers to the major ESXi release (for example, 7.0, 8.0), while updates are incremental changes to these major ESXi versions (for example, 8.0U1, 8.0U1a). The specified version or update indicates the minimum supported version or update required for that release. For more information, refer to Required ESXi version. - This Virtual Machine Template does not automatically provision the required application database virtual disk drive. Refer to the Cisco Unified Contact Center Enterprise Installation and Upgrade Guide and the Configuration Guide for Cisco Unified ICM/Contact Center Enterprise, for instructions on database drive creation post-VM template deployment.
- The RAM reservations for Live Data have changed since 12.5 FCS and what is captured in the virtualization wiki currently is the most up-to-date hardware resource requirements.
- For more information, please see
- For more details, see Notes for VM Configurations and IOPS or Notes for Megahertz Sizing.
- For all other details on hardware and VMware support, refer to Cisco Collaboration Infrastructure.
- Refer to Quote Collab for modeling VM placement on a user defined hardware configuration.
|
|
|
|
|
|
(top)
|
|
|
|
Supported Versions of VMware vSphere ESXi= 7.0 inclusive of all updates
|
|
Component &
Capacity Point
|
VM Configuration Requirements
click to download OVA file for this version
|
|
vCPU
|
Megahertz (MHz)
|
Physical CPU Base Frequency
|
vRAM
|
vDisk
|
vNIC
|
|
Router
|
4
|
4000
|
2.50 GHz
|
8 GB
|
1 x 80 GB
|
2
|
|
Logger
|
4
|
6000
|
2.50 GHz
|
8 GB
|
1 x 80 GB
|
2
|
|
Rogger
|
4
|
5000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Small PG
|
2
|
2000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Medium PG
|
2
|
4000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Large PG
|
4
|
10000
|
2.50 GHz
|
6 GB
|
1 x 80 GB
|
2
|
|
Administration Client
|
1
|
|
2.50 GHz
|
2 GB
|
1 x 40 GB
|
1
|
|
Administration Server - AW
|
1
|
750
|
2.50 GHz
|
2 GB
|
1 x 80 GB
|
1
|
|
AW-HDS
|
8
|
17500
|
2.50 GHz
|
16 GB
|
1 x 80 GB
|
1
|
|
AW-HDS-DDS
|
4
|
5000
|
2.50 GHz
|
16 GB
|
1 x 80 GB
|
1
|
|
HDS-DDS
|
8
|
17500
|
2.50 GHz
|
16 GB
|
1 x 80 GB
|
1
|
|
Extra Large Live Data
|
12
|
24000
|
2.50 GHz
|
36 GB
|
1 x 146 GB
|
1
|
|
Large Live Data
|
8
|
16500
|
2.50 GHz
|
24 GB
|
1 x 146 GB
|
1
|
|
Small Live Data
|
4
|
5500
|
2.50 GHz
|
24 GB
|
1 x 146 GB
|
1
|
|
Cisco Identity Service (IdS) Server
|
4
|
1500
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco Identity Service (IdS) Server for 24k Agent Deployment
|
8
|
3000
|
2.50 GHz
|
10 GB
|
1 x 146 GB
|
1
|
|
Cisco Remote Expert Mobile Application
|
4
|
8400
|
2.50 GHz
|
4 GB
|
1 x 40 GB
|
1
|
|
Cisco Remote Expert Mobile Media Broker
|
8
|
16800
|
2.50 GHz
|
8 GB
|
1 x 40 GB
|
1
|
|
Notes:
|
|
|
|
|
|
|
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|
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