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Updated:October 13, 2014
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This document describes the drive indicator status for the Cisco Email Security Appliance (ESA) and Cisco Security Management Appliance (SMA).
What does an amber light blinking mean on a x70 appliance?
On the ESA models C370/C670 and SMA models M370/M670, the drive indicator light will provide status as to the overall health and condition of the hard drive.
The following is the condition indicator status:
Drive Status Indicator Pattern (RAID Only)
Blinks green, amber and off
Drive predicted failure
Blinks amber four times per second
Blinks green slowly
For predicted failure or failed drives on active contracts, please open a support case directly against the serial number of the associated appliance. As long as the appliance is still covered on an active contract, and the appliance itself is still in support, a Return Materials Authorization (RMA) case can be opened and a hard drive can be sent to replace the failed hard drive.