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Updated:August 28, 2019
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This document describes what the limittrackingevents feature on an Email Security Appliance (ESA) is and how to enable it.
ESA running AsyncOS 11.0.1-301 or newer. For supported versions, you can refer to CSCzv32858.
When should I enable limittrackingevents?
The limittrackingevents feature is recommended when the ESA is impacted by CSCzv32858. This defect causes the message tracking to encounter memory consumption issues from too many events being inserted into the tracking database.
What happens when I enable limittrackingevents?
This feature will truncate any excessive events that are being parsed into the tracking database.
Limited events are as follows:
URLs matching a WBRS filter rule are limited to 20
URLs being rewritten are limited to 20
URLs being rewritten for VOF are limited to 20
Recipients on an email are limited to 50
Recipients delivered are limited to 50
Bounces are limited to 50 per email
Failed responses from a remote server during injection are limited to 5
Start delivery attempts per MID are limited to 5
How do I enable limittrackingevents?
From the CLI, limittrackingevents can be enabled under trackingconfig. Ensure to commit and save your changes.
Note: limittrackingevents is a hidden sub-command of trackingconfig so you will not see the option available.
Message Tracking service status: Message Tracking is enabled.
Choose the operation you want to perform: - SETUP - Enable Message Tracking for this appliance. > limittrackingevents
Limit tracking events? Currently no events are being truncated. Would you like enable Tracking Events to be truncated? [N]> Y
Choose the operation you want to perform: - SETUP - Enable Message Tracking for this appliance. >