A final benefit of Cisco Shared Support is that it provides you with the opportunity to drive annual renewal of service sales and a higher margin service business.

As with the Cisco Brand Resale program, the Cisco Shared Support program provides you with immediate, electronic access to the data and systems required to manage your Cisco service contract business from your desktop.

Cisco offers a variety of tools that enable you to do everything from creating quotes and ordering service products to managing your customers’ service portfolios and renewing their contracts. Using tools like the Service Contract Center (SCC), you have easy visibility to pending renewal opportunities and contracts. Access to this data can:

		Simplify the prospecting process for renewal opportunities.
		Result in consistent, annual revenue streams from renewals that will increase or maintain your revenue from services and strengthen your relationships with customers.