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Cisco Hosted Collaboration Solution Version 9.0

Expand and Improve Your Collaboration Services

The Cisco Hosted Collaboration Solution (HCS) Version 9.0 helps Cisco partners differentiate themselves and add value in the collaboration market. Partners can offer customers a consistent user experience across diverse endpoints and network environments, provide the latest applications to end users, improve contact center agent efficiency, and boost customer loyalty.

Features and Capabilities

The Cisco Hosted Collaboration Solution Version 9.0 features and capabilities include:

  • Support for Cisco Unified Survivable Remote Site Telephony
  • Increased management functionality
  • Extended Cisco Unified Communications System Release 9.0 capabilities
  • Expanded fixed mobile convergence capabilities (IMS VoLTE/4G)
  • Introduction of Cisco HCS for Cisco TelePresence
  • Extension and expansion of Cisco HCS for Contact Center

The Cisco Hosted Collaboration Solution delivers application breadth and platform depth. It gives partners the opportunity to:

  • Reach additional market segments
  • Expand their portfolio by adding new services
  • Provide an easy migration path to expanded service deployment with lower capital expenditures
  • Retain customers through fixed mobile convergence opportunities
  • Speed time to service and resolve problems more quickly, which helps to increase customer satisfaction

The Cisco Hosted Collaboration Solution is available in a choice of deployment options, including public cloud, private cloud, and hybrid.

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