Another benefit of the Cisco Shared Support program is that it may offer you opportunities to help you improve cash flow, through an annuity-based fee structure.

Cisco Shared Support eliminates the one-time, up-front fee that you may have paid under transitional partner-brand support programs to purchase service good for the life of a product. Instead, under the Cisco Shared Support program, you purchase only one year of service for each device that you purchase from Cisco, helping to improve your projected cash flow.

After the first year, you still pay for one year of services for new business, but you have the ability to selectively renew your existing service contracts, helping to increase your profitability and ensuring that your customer receive a continuum, of service.

Cisco Shared Support may help you improve profitability in several ways:

		Improved projected cash flow in the first two years due to the annuity structure of contracts.
		Increased differentiation through recognition and reward of quality support services.
		Reduced costs through improved performance and associated increased discounts on service purchased from Cisco.
		Increased cost savings for you in terms of operating expenses as you begin to use the Cisco logistics infrastructure.