Cisco C9610 Series Smart Switches Hardware Installation Guide

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Install a power supply module

Updated: February 5, 2026

Overview

Steps to remove and reinsert the power supply units.

Cisco C9610 series smart switches ship with preinstalled power supply modules. This section describes how to remove and install the power supply modules.


Required tools and equipments

To install a power supply unit on a Cisco C9610 switch, you need

  • Phillips-head screwdriver

  • 10-mm torque driver (with a 3-inch shaft, at a minimum)

  • Wire-stripping tool

  • Wire-crimping tool


Remove and reinstall power supply modules

The chassis supports field-replaceable and hot-swappable AC-input and DC-input power supply modules. You can install a mix of AC-input and DC-input modules in the chassis. This section describes how to remove and install both kinds of modules and safety warnings to adhere to.

  • In redundant mode, you do not have to power down the switch to replace or upgrade the power supplies.

  • In combined mode, the module is still hot-swappable as long as the difference between total output power and the total used power is greater than the capacity of the module being removed.

    Total output power: Total used > Capacity of power supply module being removed.

Warning

Statement 1003—DC Power Disconnection

To reduce risk of electric shock or personal injury, disconnect DC power before removing or replacing components or performing upgrades.

Warning

Statement 1005— Circuit Breaker

This product relies on the building’s installation for short-circuit (overcurrent) protection. To reduce risk of electric shock or fire, ensure that the protective device is rated not greater than: 20A for AC and 60A for DC.

Warning

Statement 1017—Restricted Area

This unit is intended for installation in restricted access areas. Only skilled, instructed, or qualified personnel can access a restricted access area.

Warning

Statement 1022—Disconnect Device

To reduce the risk of electric shock and fire, a readily accessible disconnect device must be incorporated in the fixed wiring.

Warning

Statement 1073—No User-Serviceable Parts

There are no serviceable parts inside. To avoid risk of electric shock, do not open.


Remove a power supply module

Before you begin

Warning

Statement 1073—No User-Serviceable Parts

There are no serviceable parts inside. To avoid risk of electric shock, do not open.

Procedure

1.

Turn the power switch of the designated power supply module to OFF (0) position.

2.

Loosen and remove the retainer strip that is around the power cord.

3.

Remove the power cord from the power receptacle on the power supply.

4.

Press the release latch at the bottom of the power supply module upwards.

Figure 1. Detaching the power supply module from the slot

In PDF, to view the animation, click this link.

5.

Grasp the power supply module handle with one hand, and slide the power supply module out fully.

Figure 2. Sliding the power supply module out

In PDF, to view the animation, click this link.

Caution

Do not leave any power supply slot open for any amount of time while the system is powered up. Before inserting a new power supply unit, for instance, when replacing the unit, ensure that there are no foreign, conductive or other objects, or debris in the slot.

Warning

Statement 1028—More Than One Power Supply

This unit might have more than one power supply connection. To reduce risk of electric shock, remove all connections to de-energize the unit.

What to do next

Set the power supply aside and proceed with installing the new or replacement power supply module. Install blank covers in all power supply bays that are to remain empty (C9600-PWR-BLANK). For information about installing blank covers, see Remove and reinstall power supply blanks.


Install a power supply module

Before you begin

Warning

Statement 1073—No User-Serviceable Parts

There are no serviceable parts inside. To avoid risk of electric shock, do not open.

Ensure that you have installed the cable guide before you begin this procedure. This is to properly guide and arrange the power cords that you will attach as part of the installation.

Procedure

1.

Remove the replacement power supply from its shipping packaging.

2.

Verify that the power switch of the replacement power supply is in the OFF (0) position.

3.

If installed, remove the blank power supply cover from the empty power supply bay. For information about removing blank covers, see Remove and reinstall power supply blanks. Save the blank cover for future use.

4.

Grasp the power supply handle with one hand and slide the power supply all the way into the power supply bay. Make sure that the power supply is fully seated in the bay.

Figure 1. Inserting the power supply into the power supply bay

In PDF, to view the animation, click this link.

  1. When correctly installed, the latch on the power supply locks-in the module, to avoid accidental removal of the module.

    Figure 2. Locking-in the PSU

    In PDF, to view the animation, click this link.

5.

Verify that all site power and grounding requirements have been met.

6.

Verify that you have the correct power cord for your location and power supply rating and only then plug the power cord connector into the power supply receptacle.

7.

Follow the steps to install the power cord retainer, to hold it in place and avoid accidental removal.

  1. Fix the strap in the power cord retainer to the power supply module, to hold the clamp in place.

  2. Slide the retainer clamp around the power cord and position the retainer closest to the power supply.

    Depending on the width of the power cord, adjust the size of the retainer clamp, if required.

  3. Press the tabs on the retainer clamp towards each other to secure the power cord.

8.

Set the power switch to the ON (|) position

What to do next

Connect the power supply to the power source.


Connect to an AC power source

Procedure

1.

Prior to connecting the power supply to a power source, ensure that the chassis is properly grounded.

2.

Plug the power cable into the AC power receptacle on the power supply module.

3.

Plug the other end of the power cable into a power source supplied by the data center.

Note
When using redundant mode, connect each power supply to a separate power source.
4.

Verify that the power supply is receiving power by checking that the LED is on and is green. For more information about the power supply LEDs and the conditions that they indicate, see Power supply module LEDs.

When you first activate the power supply, you can verify the functionality of the LED by checking that LED turns on for a couple of seconds. If the LED is flashing amber or green, check the power connections on the power supply and the power source.


Connect to a DC power source

To connect the DC power supply directly to one or two DC power sources, follow these steps.

Before you begin

Warning

Statement 1022—Disconnect Device

To reduce the risk of electric shock and fire, a readily accessible disconnect device must be incorporated in the fixed wiring.

Warning

Statement 1033—Safety Extra-Low Voltage (SELV)—IEC 60950/ES1–IEC 62368 DC Power Supply

To reduce the risk of electric shock, connect the unit only to a DC power source that complies with the SELV requirements in the IEC 60950-based safety standards or the ES1 requirements in the IEC 62368-based safety standards.

Procedure

1.

Prior to connecting the power supply to a power source, ensure that the chassis is properly grounded.

2.

Plug the DC power cable into the DC power receptacle on the power supply module.

Figure 1. Plugging in the DC power cable

Plug-in PSU

1

power cable

3.

Turn off the power at the circuit breakers for the portions of the DC grid power that you are connecting to and verify that all of the LEDs on the DC grid power supplies are off.

4.

Install the two cables from the DC power cable to a DC power source as follows:

  1. If the unconnected end of each power cable is not stripped of its insulation for the last 0.75 inches (19 mm), use wire strippers to remove that amount of insulation.

  2. Attach the negative cables to the negative terminals of a DC power source, and attach the positive cables to the positive terminals of the same power source.

    Figure 2. Attaching the cable to the power source

    attach a cable to PSU

    1

    positive terminal

    2

    negative terminal

Note
If you are using combined power mode or power supply redundancy mode, connect all the power supplies in the chassis to the same power source. If you are using input source redundancy mode or full redundancy mode, connect half the power supplies to one DC power source and the other half of the power supplies to another DC power source.
5.

Verify that the power supply is receiving power by checking that the LED is on and is green.

When you first activate the power supply, you can verify the functionality of the LED by checking that LED turns on for a couple of seconds. If the LED is flashing amber or green, check the power connections on the power supply and the power source.


Verify the power supply installation

Procedure

1.

Verify the power supply operation by checking the power supply’s front-panel LED. See Power supply module LEDs.

2.

Check the power supply and system status from the system console by entering show power command in privileged EXEC mode.

Switch# show power

                        
3.

If the LEDs or show power command output indicate a power problem or other system problem.


Remove and reinstall power supply blanks

If a power supply bay in a chassis is unused, you must cover it with a power supply blank cover to maintain proper airflow through the chassis. Part number of the power supply blank is C9606-PWR-BLANK=.

Warning

Statement 1029—Blank Faceplates and Cover Panels

Blank faceplates and cover panels serve three important functions: they reduce the risk of electric shock and fire, they contain electromagnetic interference (EMI) that might disrupt other equipment, and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.

Figure 1. Front view of a power supply blank cover


1

Release handles

2

Retainer clip

Remove a power supply blank cover

To remove the blank cover from a bay, use the release handles to hold the blank cover (with your thumb and index fingers), squeeze both the handles toward each other and slide the cover out of the bay.

Figure 2. Removing a power supply blank cover


1

Release handles that are squeezed toward each other

Caution
Do not leave any power supply slot open for any amount of time while the system is powered up. Prior to inserting a new power supply unit, for instance, when replacing the unit, ensure there are no foreign, conductive or other objects, or debris in the slot.

Install a power supply blank cover

To install a power supply blank cover, push the blank cover straight and into the bay. You will hear retainer clips snap into place when installed correctly. You can hold the blank cover by the outside edges when you perform this task; alternatively, use the release handles to hold the blank cover.

Figure 3. Installing a power supply blank cover


1

Power supply blank

Figure 4. Power supply blank cover installed


1

Power supply blanks after installation

Note
Power supply blank covers can be placed in any slot when fewer than 4 power supplies are installed in a chassis.

Find the power supply serial number

If you contact Cisco Technical Assistance, you need to know the serial number. These figures show where the serial number is located. You can also use the show version privileged EXEC command to see the serial number.

Figure 1. Serial number on the power supply module

power supply serial number

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Power supply module serial number

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