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Cisco Unified Communications Manager (CallManager)

Ericsson MD-110 Rel BC9 PBX with CallManager using 6608-T1 PRI NI2 Gateway

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Table Of Contents

Application Note

Integration Description

Network Topology

Limitations

Calling Name and Number Feature

System Components

Cisco Hardware and Software Requirements

PBX Hardware and Software Requirements

Features

Configuration

Configuration Sequence and Tasks

Configuration Menus and Commands

Test Configuration

Layer 1 (Physical Layer)

Layers 2 & 3 (Q.921 and Q.931)

User/Network Settings

Test Results

PBX1 configured as National ISDN, emulate Network and Cisco 6608-T1 Gateway configured as PRI NI2, emulate User.

Ericsson MD-110
Switch-type/ Protocol side setting
Cisco 6608-T1 ISDN protocol-type/Protocol
side setting

National ISDN/Network

PRI NI2/User


)

Calls Made
Call Comp?
"Calling Number" Passed to Final Destination?
"Calling Name" Passed to Final Destination?
"Called Number" Passed to Orig. Side?
"Called Name" Passed to Orig. Side?
Notes

Phone A to Phone C

Yes

Yes

No

No1

No

2

Phone C to Phone A

Yes

Yes

No

Yes

No

 

1 CallManager is not sending "Connected Number" information in the connect message back to PBX.

2 Calling Name delivery and presentation features are not supported by the Ericsson ISDN PRI Link.


Basic Calls: (Enbloc Sending

Call Transfers: (Supervised Local Transfers)

Calls Made
Call Comp?
Orig. "Calling Number" displayed on Final Dest. phone?
Orig. "Calling Name" displayed on Final Dest. phone?
"Called Number" display on Orig. phone updated after transfer?
"Called Name" display on Orig. phone updated after transfer?
Notes

Phone C to Phone A Xfr to Phone B

Yes

Yes

No

No

No

 

Phone A to Phone C Xfr to Phone D

Yes

Yes

No

No

No

 

Call Conferencing (Local)

Calls Made
Call Comp?
"Calling Number" passed to remaining conferee when the conferencing phone drops out?
"Calling Name" passed to remaining conferee when the conferencing phone drops out?
"Connected Number" updated on Orig. Caller phone display when a conferee drops out?
"Connected Name" updated on Orig. Caller phone display when a conferee drops out?
Notes

Phone C to Phone A,

Phone A conf Phone B

Yes

(A Drops out)

Yes

(A Drops out)

No

(A Drops out)

No

(A Drops out)

No

 

Phone C to Phone A,

Phone C conf Phone D

Yes

(C Drops out)

No

(C Drops out)

No

(D Drops out)

No

(D Drops out)

No

 

Phone A to Phone C,

Phone C conf Phone D

Yes

(C Drops out)

No

(C Drops out)

No

(C Drops out)

No

(C Drops out)

No

 

Phone A to Phone C,

Phone A conf Phone B

Yes

(A Drops out)

No

(A Drops out)

No

(B Drops out)

No

(B Drops out)

No

 

Call Forward (Local)

Calls Made
Call Comp?
Original "Calling Number" passed to Final Dest.?
Original "Calling Name" passed to Final Dest.?
Forwarding "Called Number" passed to Final Dest.?
Forwarding "Called Name" passed to Final Dest.?
Final dest. "Connected Number" updated at orig. side?
Final dest. "Connected Name" updated at orig. side?
Notes

Phone C to Phone A fwd to Phone B

Yes

Yes

No

Yes

No

No

No

 

Phone A to Phone C fwd to Phone D

Yes

Yes

No

No

No

No

No

 

Appendix

Ericsson MD-110 Software Version

Catalyst 6000 Switch Configuration


Application Note


Ericsson MD-110 Rel BC9 PBX with CallManager using 6608-T1 PRI NI2 Gateway

Integration Description

Connectivity is achieved by using the industry standard PRI NI-2 protocol. You can configure the Ericsson MD-110 as either NETWORK or USER side.

Network Topology

Figure 1 Network Topology or Test Setup

Limitations

Calling Name and Number Feature

Calling Name delivery and presentation features are not supported by the Ericsson MD-110 PBX.

When calling from Cisco 7960 IP phone to Ericsson digital phone, Calling/Called Number is displayed on both phones after the call is answered as expected.

When calling from Ericsson digital phone to Cisco 7960 IP phone, IP phone displays Connected Number after the call is answered. Ericsson phone however does NOT get updated when the call is answered. It displays the trunk name. It was verified using ISDN protocol analyzer that the CallManager was not sending "Connected Number" information in the connect message back to PBX.

System Components

Cisco Hardware and Software Requirements

Hardware (Gateway): 6608 T1 Port

Software: CallManager Release 3.1

PBX Hardware and Software Requirements

Hardware: TLU77/1

Software: Version BC9

Features

Calling/Called Number

Configuration

Configuration Sequence and Tasks

Configure in the following sequence:


Step 1. ROCAI Route Category Initiate

Setup internal characteristics for the route. Ex. Traffic direction, services, Bearer capabilities.   
<_ROCAP:ROU=20;
ROUTE CATEGORY DATA

ROU SEL          TRM SERV       NODG DIST DISL TRAF     SIG          BCAP

20   711000000000 7   3110000010  0   5    20   03151515 211100000031 111111

END

Step 2. RODAI Route Data Initiate


<_RODAP:ROU=20;
ROUTE DATA

ROU   TYPE  VARC        VARI        VARO        FILTER  

20    SL63  H'00001110  H'00000002  H'00000037  NO

END

T1-PRI Route Protocol Characteristics,  protocol side "User"

<_RODAP:ROU=20;
ROUTE DATA

ROU   TYPE  VARC        VARI        VARO        FILTER  

20    SL63  H'00001110  H'00000002  H'00000027  NO

END

Step 3. ROEQI Route Equipment Initiate

T1-PRI trunk lines (B-channels)

<_ROEDP:ROU=20,TRU=ALL;
ROUTE EQUIPMENT DATA

ROU             TRU             EQU             SQU             INDDAT          

20              001-1           001-0-00-00     0-00-3          H'000000000000
20              001-2           001-0-00-01     0-00-3          H'000000000000
20              001-3           001-0-00-02     0-00-3          H'000000000000
20              001-4           001-0-00-03     0-00-3          H'000000000000
20              001-5           001-0-00-04     0-00-3          H'000000000000
20              001-6           001-0-00-05     0-00-3          H'000000000000
20              001-7           001-0-00-06     0-00-3          H'000000000000
20              001-8           001-0-00-07     0-00-3          H'000000000000
20              001-9           001-0-00-08     0-00-3          H'000000000000
20              001-10          001-0-00-09     0-00-3          H'000000000000
20              001-11          001-0-00-10     0-00-3          H'000000000000
20              001-12          001-0-00-11     0-00-3          H'000000000000
20              001-13          001-0-00-12     0-00-3          H'000000000000
20              001-14          001-0-00-13     0-00-3          H'000000000000
20              001-15          001-0-00-14     0-00-3          H'000000000000
20              001-16          001-0-00-15     0-00-3          H'000000000000
20              001-17          001-0-00-16     0-00-3          H'000000000000
20              001-18          001-0-00-17     0-00-3          H'000000000000
20              001-19          001-0-00-18     0-00-3          H'000000000000
20              001-20          001-0-00-19     0-00-3          H'000000000000
20              001-21          001-0-00-20     0-00-3          H'000000000000
20              001-22          001-0-00-21     0-00-3          H'000000000000
20              001-23          001-0-00-22     0-00-3          H'000000000000

END

Step 4. RODDI Route External Destination Data Initiate


Route and Access Code for the trunk Information- Note PRI uses Route 20

<_RODDP:DEST=ALL;
EXTERNAL DESTINATION ROUTE DATA

DEST  DRN ROU CHO CUST ADC                TRC SRT NUMACK PRE

2         20           100500000000025000 0   1   0                     
30        1            100500000000025000 0   3   0                     
31        2            100500000000025000 0   3   0                     
32        3            100500000000025000 0   3   0                     
33        4            100500000000025000 0   3   0                     
34        5            100500000000025000 0   3   0                     
35        6            000500000000025000 0   3   0                     
36        7            000500000000025000 0   3   0                     
37        8            000500000000025000 0   3   0                     
39        21           100500000000025000 0   3   0                     
40        11           100500000000025000 0   3   0                     
41        12           000500000000025000 0   3   0                     
42        13           000500000000025000 0   3   0                     

END

Note: The Ericsson MD-110 PBX user interface is very cryptic. All parameters and options are mapped to position-dependent numeric fields within the various commands listed above. You must have the correct revision of the Ericsson MD-110 PBX Administration manual to be able to decipher each field position to determine its meaning. Therefore, it is advised not to make changes to an MD-110 PBX unless you know exactly what you are doing. A single number out of place in a command string can cause unusual behavior on the PBX.


Configuration Menus and Commands

Configuring the Cisco Call Manager

Figure 2 6608 Gateway Configuration

Figure 3 

6608 Gateway Configuration, cont.

Figure 4 More 6608 Gateway Configuration

Figure 5 

6608 Gateway Configuration - Product Specific Configuration

Figure 6 Route Pattern Configuration

Figure 7 Route Pattern Configuration, Cont.

Test Configuration

As shown in Figure 8 below, an Ericsson MD-110 PBX was connected via an ISDN T1 PRI link to a Cisco 6608-E1 Gateway, which in turn, was connected to an Ethernet switch. The interoperability testing involved Layers 1, 2 and 3 on the ISDN PRI link between a Cisco 6608-T1 and the PBX.

Figure 8 Test Configuration

Layer 1 (Physical Layer)

The Ericsson MD-110 uses a command line interface which allows you to change many switch features with a single command. The PBX documentation must be consulted to make changes. Physical layer parameters (along with many other features) are controlled by using RODAI command.

Layers 2 & 3 (Q.921 and Q.931)

Layer 2 and 3 packet exchanges were monitored using an Acacia Clarinet protocol analyzer, bridged across the PRI link in high impedance mode.

Layer 2 Q.921 packets were monitored to ensure that each PBX/6608-T1 software configuration properly exchanged SABME/UA packets to initialize the ISDN link, and then RR packets were exchanged every 30 seconds.

Layer 3 Q.931 packets were monitored to ensure that the appropriate call setup/teardown packets were exchanged for each configuration, and that the SETUP packets contained the mandatory Information Elements (IE) with the necessary details, as well as optional IEs such as Calling Name and Number.

Telephone calls were made end-to-end in both directions through the Cisco 6608-T1 Gateway. A check was made to ensure that there was an audio path in both directions for each call.

User/Network Settings

The Cisco 6608-T1 Gateway with ISDN protocol type setting of PRI-NI2 supports both protocol sides by selecting "Network/User" in the protocol side field when configuring the Gateway via CallManager.

The Ericsson MD-110, supports both "USER" (peer-slave) and "NETWORK" (peer-master) protocol sides by using RODAI command.

Test Results

Testing was performed by Test Engineer(s): Samir Batio, September 26, 2001

PBX1 configured as National ISDN, emulate Network and Cisco 6608-T1 Gateway configured as PRI NI2, emulate User.

Ericsson MD-110
Switch-type/ Protocol side setting
Cisco 6608-T1 ISDN protocol-type/Protocol
side setting

National ISDN/Network

PRI NI2/User


)

Calls Made
Call Comp?
"Calling Number" Passed to Final Destination?
"Calling Name" Passed to Final Destination?
"Called Number" Passed to Orig. Side?
"Called Name" Passed to Orig. Side?
Notes

Phone A to Phone C

Yes

Yes

No

No1

No

2

Phone C to Phone A

Yes

Yes

No

Yes

No

 

1 CallManager is not sending "Connected Number" information in the connect message back to PBX.

2 Calling Name delivery and presentation features are not supported by the Ericsson ISDN PRI Link.


Basic Calls: (Enbloc Sending

Call Transfers: (Supervised Local Transfers)

Calls Made
Call Comp?
Orig. "Calling Number" displayed on Final Dest. phone?
Orig. "Calling Name" displayed on Final Dest. phone?
"Called Number" display on Orig. phone updated after transfer?
"Called Name" display on Orig. phone updated after transfer?
Notes

Phone C to Phone A Xfr to Phone B

Yes

Yes

No

No

No

 

Phone A to Phone C Xfr to Phone D

Yes

Yes

No

No

No

 

Call Conferencing (Local)

Calls Made
Call Comp?
"Calling Number" passed to remaining conferee when the conferencing phone drops out?
"Calling Name" passed to remaining conferee when the conferencing phone drops out?
"Connected Number" updated on Orig. Caller phone display when a conferee drops out?
"Connected Name" updated on Orig. Caller phone display when a conferee drops out?
Notes

Phone C to Phone A,

Phone A conf Phone B

Yes

(A Drops out)

Yes

(A Drops out)

No

(A Drops out)

No

(A Drops out)

No

 

Phone C to Phone A,

Phone C conf Phone D

Yes

(C Drops out)

No

(C Drops out)

No

(D Drops out)

No

(D Drops out)

No

 

Phone A to Phone C,

Phone C conf Phone D

Yes

(C Drops out)

No

(C Drops out)

No

(C Drops out)

No

(C Drops out)

No

 

Phone A to Phone C,

Phone A conf Phone B

Yes

(A Drops out)

No

(A Drops out)

No

(B Drops out)

No

(B Drops out)

No

 

Call Forward (Local)

Calls Made
Call Comp?
Original "Calling Number" passed to Final Dest.?
Original "Calling Name" passed to Final Dest.?
Forwarding "Called Number" passed to Final Dest.?
Forwarding "Called Name" passed to Final Dest.?
Final dest. "Connected Number" updated at orig. side?
Final dest. "Connected Name" updated at orig. side?
Notes

Phone C to Phone A fwd to Phone B

Yes

Yes

No

Yes

No

No

No

 

Phone A to Phone C fwd to Phone D

Yes

Yes

No

No

No

No

No

 

Appendix

Figure 9 CallManager Software Release:

Ericsson MD-110 Software Version


<_CADAP;
CALENDAR DATA

IDENTITY=DANDS-EURO-TEST
VERSION=ASB50104-R6-SES-R9-BC90D/CNI80

CALENDAR TIME NOT VALID
16:28:45
TUE 11 SEP 2001
END

Catalyst 6000 Switch Configuration


Console> (enable) sh version
WS-C6006 Software, Version NmpSW: 5.5(6a)
Copyright (c) 1995-2001 by Cisco Systems
NMP S/W compiled on Feb 23 2001, 10:23:18

System Bootstrap Version: 5.3(1)

Hardware Version: 2.0  Model: WS-C6006  Serial #: TBA04511172

Mod Port Model               Serial #    Versions
--- ---- ------------------- ----------- --------------------------------------
1   2    WS-X6K-SUP1A-2GE    SAD05010NBK Hw : 7.0
                                         Fw : 5.3(1)
                                         Fw1: 5.4(2)
                                         Sw : 5.5(6a)
                                         Sw1: 5.5(6a)
         WS-F6K-PFC          SAD05020221 Hw : 1.1
3   48   WS-X6348-RJ-45      SAD04420N7B Hw : 1.4
                                         Fw : 5.4(2)
                                         Sw : 5.5(6a)
         WS-F6K-VPWR                     Hw : 1.0
4   24   WS-X6624-FXS        SAD050203M8 Hw : 3.0
                                         Fw : 5.4(2)
                                         Sw : 5.5(6a)
                                         HP : A00203010010; DSP : A003E031 (3.3.
32)
5   8    WS-X6608-T1         SAD04400EM0 Hw : 1.1
                                         Fw : 5.4(2)
                                         Sw : 5.5(6a)
                                         HP1: D00403010017; DSP1: D005E031 (3.3.
32)
                                         HP2: D00403010017; DSP2: D005E031 (3.3.
32)
                                         HP3: D00403010017; DSP3: D005E031 (3.3.
32)
                                         HP4: D00403010017; DSP4: D005E031 (3.3.
32)
                                         HP5: D00403010017; DSP5: D005E031 (3.3.
32)
                                         HP6: D00403010017; DSP6: D005E031 (3.3.
32)
                                         HP7: D00403010017; DSP7: D005E031 (3.3.
32)
                                         HP8: D00403010017; DSP8: D005E031 (3.3.
32)
6   8    WS-X6608-E1         SAD04380DW1 Hw : 1.1
                                         Fw : 5.4(2)
                                         Sw : 5.5(6a)
                                         HP1: D00403010017; DSP1: D005E031 (3.3.
32)
                                         HP2: D00403010017; DSP2: D005E031 (3.3.
32)
                                         HP3: D00403010017; DSP3: D005E031 (3.3.
32)
                                         HP4: D00403010017; DSP4: D005E031 (3.3.
32)
                                         HP5: D00403010017; DSP5: D005E031 (3.3.
32)
                                         HP6: D00403010017; DSP6: D005E031 (3.3.
32)
                                         HP7: D00403010017; DSP7: D005E031 (3.3.
32)
                                         HP8: D00403010017; DSP8: D005E031 (3.3.
32)

       DRAM                    FLASH                   NVRAM
Module Total   Used    Free    Total   Used    Free    Total Used  Free
------ ------- ------- ------- ------- ------- ------- ----- ----- -----
1       65408K  37863K  27545K  16384K  11546K   4838K  512K  198K  314K

Uptime is 83 days, 2 hours, 34 minutes
Console> (enable)

______________________________________________________________________________


Console> (enable) sh module
Mod Slot Ports Module-Type               Model               Sub Status
--- ---- ----- ------------------------- ------------------- --- --------
1   1    2     1000BaseX Supervisor      WS-X6K-SUP1A-2GE    yes ok
3   3    48    10/100BaseTX Ethernet     WS-X6348-RJ-45      yes ok
4   4    24    FXS                       WS-X6624-FXS        no  ok
5   5    8     T1                        WS-X6608-T1         no  ok
6   6    8     E1                        WS-X6608-E1         no  ok

Mod Module-Name         Serial-Num
--- ------------------- -----------
1                       SAD05010NBK
3                       SAD04420N7B
4                       SAD050203M8
5                       SAD04400EM0
6                       SAD04380DW1

Mod MAC-Address(es)                        Hw     Fw         Sw
--- -------------------------------------- ------ ---------- -----------------
1   00-04-c0-f8-42-02 to 00-04-c0-f8-42-03 7.0    5.3(1)     5.5(6a)
    00-04-c0-f8-42-00 to 00-04-c0-f8-42-01
    00-04-9b-f0-78-00 to 00-04-9b-f0-7b-ff
3   00-02-fc-20-5e-50 to 00-02-fc-20-5e-7f 1.4    5.4(2)     5.5(6a)
4   00-03-32-ba-2e-35                      3.0    5.4(2)     5.5(6a)
5   00-01-c9-d9-3a-98 to 00-01-c9-d9-3a-9f 1.1    5.4(2)     5.5(6a)
6   00-01-c9-d8-63-3e to 00-01-c9-d8-63-45 1.1    5.4(2)     5.5(6a)

Mod Sub-Type                Sub-Model           Sub-Serial  Sub-Hw
--- ----------------------- ------------------- ----------- ------
1   L3 Switching Engine     WS-F6K-PFC          SAD05020221 1.1
3   Inline Power Module     WS-F6K-VPWR                     1.0
Console> (enable)
______________________________________________________________________________

Console> (enable) sh port 5
Port  Name               Status     Vlan       Duplex Speed Type
----- ------------------ ---------- ---------- ------ ----- ------------
 5/1                     notconnect 1            full 1.544 T1
 5/2                     connected  1            full 1.544 T1
 5/3                     notconnect 1            full 1.544 T1
 5/4                     notconnect 1            full 1.544 T1
 5/5                     notconnect 1            full 1.544 T1
 5/6                     notconnect 1            full 1.544 T1
 5/7                     notconnect 1            full 1.544 T1
 5/8                     notconnect 1            full 1.544 T1

Port     DHCP    MAC-Address       IP-Address      Subnet-Mask
-------- ------- ----------------- --------------- ---------------
 5/1     enable  00-01-c9-d9-3a-98 10.1.1.107      255.255.255.0
 5/2     enable  00-01-c9-d9-3a-99 10.1.1.108      255.255.255.0
 5/3     enable  00-01-c9-d9-3a-9a 10.1.1.109      255.255.255.0
 5/4     enable  00-01-c9-d9-3a-9b 10.1.1.110      255.255.255.0
 5/5     enable  00-01-c9-d9-3a-9c 10.1.1.111      255.255.255.0
 5/6     enable  00-01-c9-d9-3a-9d 10.1.1.112      255.255.255.0
 5/7     enable  00-01-c9-d9-3a-9e 10.1.1.113      255.255.255.0
 5/8     enable  00-01-c9-d9-3a-9f 10.1.1.114      255.255.255.0

Port     Call-Manager(s)   DHCP-Server     TFTP-Server     Gateway
-------- ----------------- --------------- --------------- ---------------
 5/1     10.1.1.2          10.1.1.2        10.1.1.2        10.1.1.7
 5/2     10.1.1.2          10.1.1.2        10.1.1.2        10.1.1.7
 5/3     10.1.1.2          10.1.1.2        10.1.1.2        10.1.1.7
 5/4     10.1.1.2          10.1.1.2        10.1.1.2        10.1.1.7
 5/5     10.1.1.2          10.1.1.2        10.1.1.2        10.1.1.7
 5/6     10.1.1.2          10.1.1.2        10.1.1.2        10.1.1.7
 5/7     10.1.1.2          10.1.1.2        10.1.1.2        10.1.1.7
 5/8     10.1.1.2          10.1.1.2        10.1.1.2        10.1.1.7

Port     DNS-Server(s)     Domain
-------- ----------------- -------------------------------------------------
 5/1     -                 -
 5/2     -                 -
 5/3     -                 -
 5/4     -                 -
 5/5     -                 -
 5/6     -                 -
 5/7     -                 -
 5/8     -                 -

Port     CallManagerState DSP-Type
-------- ---------------- --------
 5/1     registered       C549
 5/2     registered       C549
 5/3     registered       C549
 5/4     registered       C549
 5/5     registered       C549
 5/6     registered       C549
 5/7     registered       C549
 5/8     registered       C549

Port  NoiseRegen NonLinearProcessing
----- ---------- -------------------
 5/1  enabled    enabled
 5/2  enabled    enabled
 5/3  enabled    enabled
 5/4  enabled    enabled
 5/5  enabled    enabled
 5/6  enabled    enabled
 5/7  enabled    enabled
 5/8  enabled    enabled
Console> (enable)