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  • Output Interpreter( It is being replaced by Cisco CLI Analyzer)You must log in to use this tool.Routers, Switches, Unified Communications, Wireless

    Manage,Operations Management

    Troubleshooting tool that reports potential problems by analyzing supported "show" command output from such products as routers, switches, PIX firewalls, IOS wireless access points, and Meeting Place Platforms.Access: Customers   IOS

  • Device Coverage CheckerYou must log in to use this tool.All Products

    Manage,Operations Management

    Check Cisco service contract coverage for a device or group of devices. Input a serial number to see results, or upload a CSV file of serial numbers for a bulk report.Access: Registered Users

  • Tool Branding IconCisco CLI AnalyzerYou must log in to use this tool. BETACisco IOS Feature Sets, Cisco IOS Software Features, Cisco IOS and NX-OS Software, Routers, Security, Switches, Wireless

    Manage,Operations Management

    The Cisco CLI Analyzer (formerly ASA CLI Analyzer) is a smart SSH client with internal TAC tools and knowledge integrated. It is designed to help troubleshoot and check the overall health of your Cisco supported software. In addition to ASA. We now support IOS, IOS-XE, IOS-XR and NX-OS!Access: Registered Users

  • Download SoftwareYou must log in to use this tool.All Products

    Manage,Product Support

    Get the latest updates, patches and releases of Cisco Software.Access: Customers

  • Product Upgrade ToolYou must log in to use this tool.All Products

    Manage,Optimization

    Request Hardware upgrades, software on media or software that is not available in the Software Center, and physical copies of UniverCD documentation Access: Customers

  • Cisco Feature NavigatorRouters, Switches

    Manage,Operations Management

    Feature Navigator allows you to quickly find the right Cisco IOS, IOS XE, IOS XR and CatOS software release for the features you want to run on your network.Access: All Users   IOS XR  IOS XE  IOS  CatOS

  • My DevicesYou must log in to use this tool.All Products

    Build,Validation

    My Devices is an application that allows users to build and manage lists of their devices – down to serial number level. Devices can be added individually or in bulk (using a simple CSV upload), and then the users can see Products by Category and Model and drill down to view Contract and EOX Lifecycle details about their devices, plus links to Support pages. Contract Details (number, type, expiry, Installed-at address) are shown only to users associated to the contract on which the device is covered. If a user adds a serial number not on his contract, those data fields will remain blank.Access: Registered Users

  • Service Order RMA ToolYou must log in to use this tool.All Products

    Manage,Operations Management

    Provides tools and resources to streamline your service and parts logistics inquiries.Access: Customers

  • Tool Branding IconSoftware ResearchCisco Interfaces and Modules, Collaboration Endpoints, Routers, Security, Servers - Unified Computing, Storage Networking, Switches, Video, Wireless

    Manage,Operations Management

    View Cisco suggested software for supported products. In addition to the new filtering capabilities you are now provided Cisco software suggestions that are based on software quality, stability, and longevity.Access: All Users   NX-OS  IOS XR  IOS XE  IOS

  • Support Case ManagerYou must log in to use this tool.

    Manage,Operations Management

    Support Case Manager allows you to create and manage support cases with the TAC. Access: Customers   eTour

  • Tool Branding IconVCS service checker BETAUnified Communications

    Plan,Design

    Video Communication Server (VCS) Service checker tool will help you to identify Jabber login issues, inbound call failures, phone registration failing and XMPP federation. It consists of checking if the services (SIP, H323, XMPP, collab-edge) are available on your network.Access: Partners,Customers

  • Cisco Power CalculatorYou must log in to use this tool.Routers, Switches

    Plan,Design

    Cisco Power Calculator enables you to calculate the power supply requirements for a specific Power over Ethernet (PoE) configuration. The results will show output current, output power, and system heat dissipation. The Cisco Power Calculator supports the following Cisco product switching and routing platforms: Cisco Nexus 7000, Cisco Catalyst¬Æ 6500 Series, Catalyst 4500-E/4500 Series, Catalyst 3750-E/3750 Series, Catalyst 3560-E/3560 Series, Catalyst 2960 Series, Catalyst 2975 Series, Catalyst Express 500 Series, and the Cisco 7600 Series Router.Access: Customers   IOS

  • MIB LocatorCloud and Systems Management, Routers, Switches, Wireless

    Manage,Operations Management

    A Management Information Base (MIB) is a collection of objects in a virtual database that allows Network Managers using Cisco IOS Software to manage devices such as routers and switches in a network.Access: All Users   IOS XE  IOS

  • Product License RegistrationYou must log in to use this tool.All Products

    Manage,Operations Management

    Register your Product Authorization Key (PAK) or Software Serial Number or select from a list of your product licenses to manage (Resend, Download, Rehost, RMA and more).Access: Customers

  • DSP CalculatorRouters

    Manage,Operations Management

    Estimate digital signal processor (DSP) resources needed for Voice Over IP (VoIP) calls on integrated service routers.Access: All Users   IOS

  • Tool Branding IconCisco Notification ServiceYou must log in to use this tool.All Products

    Manage,Operations Management

    Cisco Notification Service allows you to create customized flexible notification alerts to be sent to you via email or by RSS feed, on critical product support subjects: Security Advisories, Field Notices, End of Sale/Support statements, Software Updates, and Known Bugs. Cisco Notification Service offers you the ability to set up one or more profiles that will enable you to receive notifications on the Topic-Subtopic you choose, and allows you to group Cisco information into common notifications.Access: All Users

  • Firewall Configuration Conversion ToolYou must log in to use this tool. BETASecurity

    Build,Migration

    This tool can Convert and Optimize the following Vendor Firewalls Configurations to Cisco ASA, FWSM, ASASM Firewall Configurations: Juniper Firewalls running ScreenOS (NetScreen, others running ScreenOS) CheckPoint Firewalls - all platformsAccess: Partners,Customers,Registered Users

  • Tool Branding IconSIP Profile Tester for CUBE and SIP GatewaysYou must log in to use this tool. BETAUnified Communications

    Build,Validation

    Simulates the IOS behavior of sip-profiles. This tool test sip-profile configuration and its corresponding result on the sip messages before actually deploying it on the CUBE/CME.Access: Registered Users

  • Bitswapping ToolRouters

    Manage,Operations Management

    The Bitswapping Tool performs instant automated bit swapping of MAC addresses. It converts Ethernet MAC addresses which are in canonical format to Token Ring MAC addresses which are in non-canonical format.Access: All Users

  • RIF Decoder ToolRouters

    Plan,Design

    Token Ring bridging and Routing Information Field (RIF) decoding.Access: All Users

  • Special File AccessYou must log in to use this tool.All Products

    Manage,Operations Management

    The SFA tool is used to download files that have been published with Special File Publish (SFP).Access: Registered Users

  • Product Approval StatusYou must log in to use this tool.All Products

    Build,Validation

    The Product Approvals Database is a repository of information regarding the homologation status for given Cisco products in certain countries.Access: Registered Users

  • Cisco SmartAdvisorYou must log in to use this tool.Cisco IOS Feature Sets, Cisco IOS Software Features, Cisco IOS and NX-OS Software, Cisco Interfaces and Modules, Routers, Security, Switches

    Plan,Assessment

    Cisco SmartAdvisor (CSA) (previously Cisco Discovery Service) helps network assessment tools perform advanced analytics and reporting on Cisco equipment, including: Lifecycle Milestones (Hardware and Software), Security Alerts, Hardware/Software Vulnerabilities Service Coverage Status Multi-Vendor Device Discovery and Reporting Architecture Readiness Assessment - IPv6, Medianet, Trustsec, EnergyWise and Cloud Intelligent Network (CIN) Readiness Product Upgrade and Migration Recommendations Access: Registered Users   NX-OS  IOS  CatOS

  • UCS Sizing toolYou must log in to use this tool.Servers - Unified Computing

    Plan,Design

    Helps users determine optimal UCS hardware configurations for their Enterprise Applications (e.g.: SAP, Oracle, MS Exchange, MS SQL, MS Sharepoint)Access: Partners

  • Tool Branding IconNXOS Log FinderYou must log in to use this tool. BETACisco IOS and NX-OS Software, Storage Networking, Switches

    Manage,Operations Management

    The NXOS Log Finder tool finds all event logs within a timestamp range from the output of an NXOS command or full 'show tech’ output providing an NXOS Log Report(s) including the following: * NXOS Command (i.e show, test or debug command) containing event logs with a timestamp within the specified range * Event Log with a timestamp in specified range (up to microsecond) * Context Log lines (before and after the event log with a timestamp) * The Chronological NXOS Log Report includes a normalized timestamp for each log foundAccess: Partners,Customers

  • Configuration DiffYou must log in to use this tool. BETAAll Products

    Manage,Optimization

    A diff tool (comparison) that is tailored for Cisco configuration files. It understands the hierarchical structure of a config based on its indentation and assumes that the order of lines in a given section does not matter. Access: Partners,Customers

  • Tool Branding IconPacket Capture Config Generator and AnalyzerYou must log in to use this tool. BETACisco IOS Software Features, Security

    Manage,Optimization

    This tool is designed to aid in collection and analysis of network packet captures taken on IOS, IOS-XE and ASA devices.Access: Partners,Customers   ASA  IOS XE  IOS

  • Tool Branding IconExpressway SIP Call AnalyzerYou must log in to use this tool. BETAUnified Communications

    Manage,Product Support

    This tool provides a list of all SIP Calls and RTP Streams found in the log bundle. For each call this tools provides: · Details like calling and called party information, routing information (zones used to route this call), duration, disconnect reason · Overview of the SIP signaling flow and detailed view of each SIP message · RTP streams related to this call, this provides additional information such as the codec used, the total number of packets and the packet loss · Some diagnostic checks and actions to resolve are suggested: did the call connect, is there packet loss detected, missing RTP streams, abnormal disconnect reason · Ability to export the signaling and media to a pcap file, which can be used for further analysis in Wireshark enabling users to make use of the advanced tools in Wireshark (the signaling is always exported as UDP)Access: Partners,Customers

  • Route Summary ToolYou must log in to use this tool. BETACisco IOS and NX-OS Software, Routers

    Plan,Design

    This tool can help you minimize the number of routing entries in the network. The tool consolidates aggregate-able IPv4 and/or IPv6 routes into summary routes. The input should contain IPv4 or IPv6 addresses with maskbits notation (x.x.x.x/y or x.x.x.x::x/y) The IP addresses can be part of existing output in e.g. 'show ip route', no need to filter the output before using this tool.Access: Partners,Customers

  • Tool Branding IconIPsec Lan-to-Lan Configuration CheckerYou must log in to use this tool. BETASecurity

    Build,Validation

    This tool will examine the configuration from either an ASA or IOS device and detect whether a crypto map based Lan-to-Lan IPsec tunnel is configured. If present, it will perform a multi-point check of the configuration and highlight any configuration errors along with settings the tunnel that would be negotiated. This tool is designed to accept a "show tech" or "show running-config" from either an ASA or IOS router.Access: Partners,Customers   ASA  IOS XE  IOS

  • Tool Branding IconSIPp XML Generator for IOSYou must log in to use this tool. BETAUnified Communications

    Manage,Optimization

    This tool takes "debug ccsip messages" as input and generates SIPP XML scripts which can be uploaded to the SIPp server to quickly recreate the customers call setup/failure. It is very useful in case of intermittent issues or issues involving third party sip endpoints/servers . It can be very useful for testing different IOS behavior for same call flow as well .Access: Partners,Customers   IOS

  • Tool Branding IconIOS Voice SignalizerYou must log in to use this tool. BETAUnified Communications

    Manage,Product Support

    This is the cisco IOS Voice Signalizer. It can take SIP, SCCP, MGCP, ISDN and H.323 signalling along with the CCAPI debugs and create easy to read signalling diagrams.Access: Partners,Customers   IOS XE  IOS

  • Tool Branding IconFirewall Top TalkersYou must log in to use this tool. BETASecurity

    Manage,Product Support

    Tool helps to determine which connections passing traffic through an FWSM or ASA might have the highest bit rate during a certain period of time.The tool takes two separate outputs of 'show conn', taken a few seconds apart, and compares them. It finds the individual connections and does a diff to see how much traffic each connection passed between when the two outputs were taken based on the 'bytes' value. It also lists any new connections found in the second list, but not the first (indicating that the connection was newly created before the second show conn was taken ) or connections that passed some traffic. It then displays a list of the connections of interest, sorted by amount of traffic passed by each connection.Access: Partners,Customers

  • Tool Branding IconIPSec Overhead CalculatorYou must log in to use this tool. BETASecurity

    Build,Validation

    This tool calculates the overhead for IPSec and other common encapsulation protocols based on the input packet size and IPSec algorithms. It can help with the proper MTU tuning for best performance.Access: Partners,Customers

  • Tool Branding IconWireless Debug AnalyzerYou must log in to use this tool. BETAWireless

    Manage,Product Support

    Parses debug logs file for AireOS (WLC 5500/2500/8500/7500/WISM1-2/vWLC) and makes it easier to troubleshooting issues with wireless client association, authentication, roaming or connectivity issues. Tool aims to provide logical analysis based on log sequence matching against existing issues. Reading and interpreting some of these voluminous debug log outputs with multiple client mac-addresses can become cumbersome. Input:"debug client <mac1> <mac2>..." This tool also can parse through some portions of "debug aaa/webauth/mdns" Access: Partners,Customers   AireOS

  • Tool Branding IconVoice Debug Lookup BETACisco IOS and NX-OS Software, Unified Communications

    Manage,Product Support

    Provides the most useful debug and show commands used to resolve a given type of voice-related problem.Access: Partners,Customers   IOS

  • Tool Branding IconNetdr parser toolYou must log in to use this tool. BETARouters, Security, Switches

    Manage,Operations Management

    This tool will parse 7600/6500 netdr output and present Top Talkers statistics. The output includes a Detailed Counters section which lists the total number of unique entries for a particular fieldAccess: Partners,Customers

  • Cisco Commerce WorkspaceYou must log in to use this tool.All Products

    Manage,Operations Management

    Integrated workspace to register deals, quote, configure, price, and order products, software, and services.Access: Customers

  • Cisco IOS to NXOS Configuration ConverterRouters

    Plan,Design

    Convert a Cisco IOS config to Cisco NX-OS config.Access: All Users   NX-OS  IOS

  • Cisco TelePresence Interoperability DatabaseCollaboration Endpoints, Conferencing, Unified Communications

    Manage,Product Support

    The Cisco TelePresence Interoperability Database describes the software releases that were tested for interoperability with Cisco TelePresence products.Access: All Users

  • Bug SearchYou must log in to use this tool.All Products

    Manage,Operations Management

    Tool for research and troubleshooting related to software bugs.Access: Registered Users   eTour  NX-OS  IOS XR  IOS XE  IOS

  • Voice Codec Bandwidth CalculatorYou must log in to use this tool.Unified Communications

    Build,Validation

    Provides information on how to calculate the bandwidth required for packet voice calls. Bandwidth calculation is an important factor to consider when designing and troubleshooting packet voice networks for good voice quality.Access: Customers

  • IP Subnet CalculatorYou must log in to use this tool.All Products

    Build,Deployment

    Provides a fast & easy to calculate IP subnetting, supernetting (Classless Inter-Domain Routing [CIDR]), and Variable Length Subnet Mask (VLSM) subnets.Access: Customers

  • SNMP Object NavigatorYou must log in to use this tool.All Products

    Manage,Operations Management

    SNMP Object Navigator can help you locate MIBs, understand how a MIB works, and give you instructions on how to use these MIBs.Access: Registered Users   NX-OS  IOS

  • Cisco IOS Software Modularity Patch NavigatorYou must log in to use this tool.Routers, Switches

    Manage,Operations Management

    Find patches for a modular Cisco IOS image. Find patches for a specific bug ID or platform and base release.Access: Customers   IOS

  • Cisco UCS Advanced TCO/ROI Advisor R2You must log in to use this tool.Servers - Unified Computing

    Plan,Assessment

    Is a very flexible tool that includes the ability to model the transition of an existing datacenter to a new UCS environment. You can also include a competitive vendor in this analysis or do a head-to-head comparison competitive vs. UCS (no existing environment). There are built in server models for Dell and HP (processors, memory, HDD, & IO) or you can build your own (including RISC). Pricing is automated for Dell and HP via scraping their public configuration tools and for Cisco with the Global Price List (and includes the ability to discount). Up to three server types/workloads may be modeled simultaneously. The networking model is completely customizable and includes access and aggregation for Ethernet and edge and core for Fibre Channel storage or converged.Access: Partners

  • Cisco Unified Computing System TCO-ROI AdvisorServers - Unified Computing

    Plan,Assessment

    Models the transition of an existing datacenter (rack &/or blade servers) to Cisco UCS B-Series blade servers or C-Series rack servers. Only one server type is supported and the networking model is a fixed converged network.Access: All Users

  • UCS Basic TCO/ROI AdvisorYou must log in to use this tool.Servers - Unified Computing

    Plan,Assessment

    Models the transition of an existing datacenter (rack &/or blade servers) to Cisco UCS rack or blade servers. Only one server type is supported and the networking model is a fixed converged network.Access: Partners

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