Tools & Resources

Featured Tools

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  • Output InterpreterYou must log in to use this tool.Routers, Switches, Unified Communications, Wireless

    Manage,Operations Management

    Troubleshooting tool that reports potential problems by analyzing supported "show" command output from such products as routers, switches, PIX firewalls, IOS wireless access points, and Meeting Place Platforms.Access: Customers   IOS

  • Download SoftwareYou must log in to use this tool.All Products

    Manage,Product Support

    Get the latest updates, patches and releases of Cisco Software.Access: Customers

  • Bug SearchYou must log in to use this tool.All Products

    Manage,Operations Management

    Tool for research and troubleshooting related to software bugs.Access: Registered Users   eTour  NX-OS  IOS XR  IOS XE  IOS

  • Error Message Decoder (Error descriptions now available through Search engine)You must log in to use this tool.Security, Service Exchange, Switches, Unified Communications, Wireless


    Errors are now available through Search engine. EMD is being decommissioned in 2016. Access: Customers   NX-OS  IOS

  • Cisco Feature NavigatorRouters, Switches

    Manage,Operations Management

    Feature Navigator allows you to quickly find the right Cisco IOS, IOS XE, IOS XR and CatOS software release for the features you want to run on your network.Access: All Users   IOS XR  IOS XE  IOS  CatOS

  • Product Upgrade ToolYou must log in to use this tool.All Products


    Request Hardware upgrades, software on media or software that is not available in the Software Center, and physical copies of UniverCD documentation Access: Customers

  • My DevicesYou must log in to use this tool.NewAll Products


    My Devices is an application that allows users to build and manage lists of their devices – down to serial number level. Devices can be added individually or in bulk (using a simple CSV upload), and then the users can see Products by Category and Model and drill down to view Contract and EOX Lifecycle details about their devices, plus links to Support pages. Contract Details (number, type, expiry, Installed-at address) are shown only to users associated to the contract on which the device is covered. If a user adds a serial number not on his contract, those data fields will remain blank.Access: Registered Users

  • ASA CLI AnalyzerYou must log in to use this tool. BETASecurity

    Manage,Operations Management

    The ASA CLI Analyzer is a smart SSH client (Win/Mac) created to assist in troubleshooting (errors, crashes), identifying best practices as well as assess the overall health of your ASA. Key features are centered on the ASA. However, other features can be used with any Cisco device supporting SSH or Telnet.Access: Customers

  • Device Coverage CheckerYou must log in to use this tool.All Products

    Manage,Operations Management

    Check Cisco service contract coverage for a device or group of devices. Input a serial number to see results, or upload a CSV file of serial numbers for a bulk report.Access: Registered Users

  • IPsec Lan-to-Lan Configuration Checker BETASecurity


    This tool will examine the configuration from either an ASA or IOS device and detect whether a crypto map based Lan-to-Lan IPsec tunnel is configured. If present, it will perform a multi-point check of the configuration and highlight any configuration errors along with settings the tunnel that would be negotiated. This tool is designed to accept a "show tech" or "show running-config" from either an ASA or IOS router.Access: All Users   ASA  IOS XE  IOS

  • Service Order RMA ToolYou must log in to use this tool.All Products

    Manage,Operations Management

    Provides tools and resources to streamline your service and parts logistics inquiries.Access: Customers

  • Tool Branding IconSoftware ResearchCisco Interfaces and Modules, Collaboration Endpoints, Routers, Security, Servers - Unified Computing, Storage Networking, Switches, Video, Wireless

    Manage,Operations Management

    View Cisco suggested software for supported products. In addition to the new filtering capabilities you are now provided Cisco software suggestions that are based on software quality, stability, and longevity.Access: All Users   NX-OS  IOS XR  IOS XE  IOS

  • Support Case ManagerYou must log in to use this tool.

    Manage,Operations Management

    Support Case Manager allows you to create and manage support cases with the TAC. Access: Customers   eTour

  • Cisco Power CalculatorYou must log in to use this tool.Routers, Switches


    Cisco Power Calculator enables you to calculate the power supply requirements for a specific Power over Ethernet (PoE) configuration. The results will show output current, output power, and system heat dissipation. The Cisco Power Calculator supports the following Cisco product switching and routing platforms: Cisco Nexus 7000, Cisco Catalyst¬Æ 6500 Series, Catalyst 4500-E/4500 Series, Catalyst 3750-E/3750 Series, Catalyst 3560-E/3560 Series, Catalyst 2960 Series, Catalyst 2975 Series, Catalyst Express 500 Series, and the Cisco 7600 Series Router.Access: Customers   IOS

  • Command Lookup Tool (All Commands are now available through Cisco Search engine)You must log in to use this tool.Routers, Switches, Wireless

    Manage,Operations Management

    All commands are now available through Search engine. CLT is being decommissioned in January 2016.Access: Customers   NX-OS  IOS

  • SNMP Object NavigatorAll Products

    Manage,Operations Management

    SNMP Object Navigator can help you locate MIBs, understand how a MIB works, and give you instructions on how to use these MIBs.Access: All Users   NX-OS  IOS

  • Product License RegistrationYou must log in to use this tool.All Products

    Manage,Operations Management

    Register your Product Authorization Key (PAK) or Software Serial Number or select from a list of your product licenses to manage (Resend, Download, Rehost, RMA and more).Access: Customers

  • DSP CalculatorRouters

    Manage,Operations Management

    Estimate digital signal processor (DSP) resources needed for Voice Over IP (VoIP) calls on integrated service routers.Access: All Users   IOS

  • Firewall Configuration Conversion ToolYou must log in to use this tool. BETASecurity


    This tool can Convert and Optimize the following Vendor Firewalls Configurations to Cisco ASA, FWSM, ASASM Firewall Configurations: Juniper Firewalls running ScreenOS (NetScreen, others running ScreenOS) CheckPoint Firewalls - all platformsAccess: Partners,Customers,Registered Users

  • UCS Sizing toolYou must log in to use this tool.Servers - Unified Computing


    Helps users determine optimal UCS hardware configurations for their Enterprise Applications (e.g.: SAP, Oracle, MS Exchange, MS SQL, MS Sharepoint)Access: Partners

  • Firewall Top Talkers BETASecurity

    Manage,Product Support

    Tool helps to determine which connections passing traffic through an FWSM or ASA might have the highest bit rate during a certain period of time.The tool takes two separate outputs of 'show conn', taken a few seconds apart, and compares them. It finds the individual connections and does a diff to see how much traffic each connection passed between when the two outputs were taken based on the 'bytes' value. It also lists any new connections found in the second list, but not the first (indicating that the connection was newly created before the second show conn was taken ) or connections that passed some traffic. It then displays a list of the connections of interest, sorted by amount of traffic passed by each connection.Access: Customers

  • IP Subnet CalculatorYou must log in to use this tool.All Products


    Provides a fast & easy to calculate IP subnetting, supernetting (Classless Inter-Domain Routing [CIDR]), and Variable Length Subnet Mask (VLSM) subnets.Access: Customers

  • Cisco SmartAdvisorYou must log in to use this tool.Cisco IOS Feature Sets, Cisco IOS Software Features, Cisco IOS and NX-OS Software, Cisco Interfaces and Modules, Routers, Security, Switches


    Cisco SmartAdvisor (CSA) (previously Cisco Discovery Service) helps network assessment tools perform advanced analytics and reporting on Cisco equipment, including: Lifecycle Milestones (Hardware and Software), Security Alerts, Hardware/Software Vulnerabilities Service Coverage Status Multi-Vendor Device Discovery and Reporting Architecture Readiness Assessment - IPv6, Medianet, Trustsec, EnergyWise and Cloud Intelligent Network (CIN) Readiness Product Upgrade and Migration Recommendations Access: Registered Users   NX-OS  IOS  CatOS

  • Cisco IOS to NXOS Configuration ConverterRouters


    Convert a Cisco IOS config to Cisco NX-OS config.Access: All Users   NX-OS  IOS

  • MIB LocatorCloud and Systems Management, Routers, Switches, Wireless

    Manage,Operations Management

    A Management Information Base (MIB) is a collection of objects in a virtual database that allows Network Managers using Cisco IOS Software to manage devices such as routers and switches in a network.Access: All Users   IOS XE  IOS

  • IOS Voice Signalizer BETAUnified Communications

    Manage,Product Support

    This is the cisco IOS Voice Signalizer. It can take SIP, SCCP, MGCP, ISDN and H.323 signalling along with the CCAPI debugs and create easy to read signalling diagrams.Access: All Users   IOS XE  IOS

  • Netdr parser toolYou must log in to use this tool. BETARouters, Security, Switches

    Manage,Operations Management

    This tool will parse 7600/6500 netdr output and present Top Talkers statistics. The output includes a Detailed Counters section which lists the total number of unique entries for a particular fieldAccess: Registered Users

  • IPSec Overhead Calculator BETASecurity


    This tool calculates the overhead for IPSec and other common encapsulation protocols based on the input packet size and IPSec algorithms. It can help with the proper MTU tuning for best performance.Access: Customers

  • Voice Debug Lookup BETACisco IOS and NX-OS Software, Unified Communications

    Manage,Product Support

    Provides the most useful debug and show commands used to resolve a given type of voice-related problem.Access: All Users   IOS

  • Voice Codec Bandwidth CalculatorYou must log in to use this tool.Unified Communications


    Provides information on how to calculate the bandwidth required for packet voice calls. Bandwidth calculation is an important factor to consider when designing and troubleshooting packet voice networks for good voice quality.Access: Customers

  • SIP Profile Tester for CUBE and SIP Gateways BETAUnified Communications


    Simulates the IOS behavior of sip-profiles. This tool test sip-profile configuration and its corresponding result on the sip messages before actually deploying it on the CUBE/CME.Access: All Users

  • Bitswapping ToolRouters

    Manage,Operations Management

    The Bitswapping Tool performs instant automated bit swapping of MAC addresses. It converts Ethernet MAC addresses which are in canonical format to Token Ring MAC addresses which are in non-canonical format.Access: All Users

  • Special File AccessYou must log in to use this tool.All Products

    Manage,Operations Management

    The SFA tool is used to download files that have been published with Special File Publish (SFP).Access: Registered Users

  • Product Approval StatusYou must log in to use this tool.All Products


    The Product Approvals Database is a repository of information regarding the homologation status for given Cisco products in certain countries.Access: Registered Users

  • RIF Decoder ToolRouters


    Token Ring bridging and Routing Information Field (RIF) decoding.Access: All Users

  • SIPp XML Generator for IOS BETAUnified Communications


    This tool takes "debug ccsip messages" as input and generates SIPP XML scripts which can be uploaded to the SIPp server to quickly recreate the customers call setup/failure. It is very useful in case of intermittent issues or issues involving third party sip endpoints/servers . It can be very useful for testing different IOS behavior for same call flow as well .Access: All Users   IOS

  • Cisco IOS Software Modularity Patch NavigatorYou must log in to use this tool.Routers, Switches

    Manage,Operations Management

    Find patches for a modular Cisco IOS image. Find patches for a specific bug ID or platform and base release.Access: Customers   IOS

  • Cisco Commerce WorkspaceYou must log in to use this tool.All Products

    Manage,Operations Management

    Integrated workspace to register deals, quote, configure, price, and order products, software, and services.Access: Customers

  • Cisco TelePresence Interoperability DatabaseCollaboration Endpoints, Conferencing, Unified Communications

    Manage,Product Support

    The Cisco TelePresence Interoperability Database describes the software releases that were tested for interoperability with Cisco TelePresence products.Access: All Users

  • Tool Branding IconCisco Notification ServiceYou must log in to use this tool.All Products

    Manage,Operations Management

    Cisco Notification Service allows you to create customized flexible notification alerts to be sent to you via email or by RSS feed, on critical product support subjects: Security Advisories, Field Notices, End of Sale/Support statements, Software Updates, and Known Bugs. Cisco Notification Service offers you the ability to set up one or more profiles that will enable you to receive notifications on the Topic-Subtopic you choose, and allows you to group Cisco information into common notifications.Access: All Users

  • Cisco UCS Advanced TCO/ROI Advisor R2You must log in to use this tool.Servers - Unified Computing


    Is a very flexible tool that includes the ability to model the transition of an existing datacenter to a new UCS environment. You can also include a competitive vendor in this analysis or do a head-to-head comparison competitive vs. UCS (no existing environment). There are built in server models for Dell and HP (processors, memory, HDD, & IO) or you can build your own (including RISC). Pricing is automated for Dell and HP via scraping their public configuration tools and for Cisco with the Global Price List (and includes the ability to discount). Up to three server types/workloads may be modeled simultaneously. The networking model is completely customizable and includes access and aggregation for Ethernet and edge and core for Fibre Channel storage or converged.Access: Partners

  • Cisco Unified Computing System TCO-ROI AdvisorServers - Unified Computing


    Models the transition of an existing datacenter (rack &/or blade servers) to Cisco UCS B-Series blade servers or C-Series rack servers. Only one server type is supported and the networking model is a fixed converged network.Access: All Users

  • Network ProfileAll Products

    Manage,Operations Management

    Network Profile provides the capability to analyze customer network inventory, configuration, and performance data in a central location, and efficiently produce high quality customer deliverables.Access: Network Optimization Service

  • UCS Basic TCO/ROI AdvisorYou must log in to use this tool.Servers - Unified Computing


    Models the transition of an existing datacenter (rack &/or blade servers) to Cisco UCS rack or blade servers. Only one server type is supported and the networking model is a fixed converged network.Access: Partners

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