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Release Notes for Cisco IPVC 3540 Application Server Module Release 3.2.0.1

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Table Of Contents

Cisco IP/VC 3540 Application Server Module Release Notes for Version 3.2.0.1

Contents

Documentation Roadmap

New Features

New and Changed Information

Registering an IP/VC DCS with an IP/VC MCU

Documentation Updates

Viewing the MCU Page

Configuring an IP/VC 3540 AS Module to Use the Network

Launching an IP/VC 3540 Application Server Module Desktop

Copying Upgrade Software to an IP/VC 3540 AS Module Server

Service and Support

Obtaining Documentation

Cisco.com

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Obtaining Additional Publications and Information


Cisco IP/VC 3540 Application Server Module Release Notes for Version 3.2.0.1


January 12, 2003

These release notes describe the new features and caveats for the Cisco IP/VC 3540 Application Server (AS) Module version 3.2.0.1. Use these release notes in conjunction with the Cisco IP/VC 3540 Application Server Module Administrator Guide.

For regulatory and compliance information on the Cisco IP/VC 3540 Application Server module, refer to the Regulatory Compliance and Safety Information for the Cisco IP/VC 3500 Products document.

Contents

These release notes discuss the following topics:

Documentation Roadmap

New Features

New and Changed Information

Documentation Updates

Service and Support

Obtaining Documentation

Obtaining Technical Assistance

Obtaining Additional Publications and Information

Documentation Roadmap

Table 1 contains an overview of the related documentation for the Cisco IP/VC 3540 Application Server (AS) Module version 3.2.0.1. Use this information to access the latest versions of the documentation and to order copies of this documentation as described in the "Obtaining Technical Assistance" section.

Table 1 Documentation Roadmap 

Document
Part Number
URL

Cisco IP/VC 3540 Application Server Module Administrator Guide

DOC-7812068=

www.cisco.com/univercd/cc/td/doc/product/
ipvc/ipvc3540/as_mod/rel_1_0

Cisco IP/VC 3511 MCU and Cisco IP/VC 3540 MCU Module Administrator Guide

DOC-7815962=

www.cisco.com/univercd/cc/td/doc/product/
ipvc/ipvc3540/mcu_mod/rev_2

Cisco IP/VC 3544 Chassis Administrator Guide

DOC-7811700=

www.cisco.com/univercd/cc/td/doc/product/
ipvc/ipvc3540/chassis/ver_2_0

Regulatory Compliance and Safety Information for the Cisco IP/VC 3500 Product Family

78-12347-01

www.cisco.com/univercd/cc/td/doc/product/
ipvc/35prcsi/rel_1


New Features

This section lists new features in version 3.2.0.1 of the Cisco IP/VC 3540 Application Server (AS) Module:

Cisco IP/VC MCU Version 3.2 Support

Allows you to register your Cisco IP/VC T.120 Data Collaboration Server (DCS) with an IP/VC MCU version 3.2. The method IP/VC MCUs use to register media processors is changed in version 3.2. In version 3.2 the media processor must register with the IP/VC MCU.

Telnet support

You can launch a telenet session on a remote computer to view transactions the IP/VC DCS records.

New and Changed Information

This section contains information that is new or changed for version 3.2.0.1 of the IP/VC 3540 Application Server module.

Registering an IP/VC DCS with an IP/VC MCU

Procedure

To specify the IP/VC MCU to which you want the IP/VC DCS to register, perform the following steps:


Step 1 Launch the IP/VC Administrator for IP/VC DCS that you want to use.

Step 2 Choose DCS > MCU.

The MCU page appears.

Step 3 Select the Add button.

The Add MCU dialog box appears.

Step 4 Enter the IP address of the IP/VC MCU that you want this IPVC DCS to support in the MCU address field.

Step 5 Enter the total number of ports that you want the IP/VC DCS to reserve for conferences using this IP/VC MCU in the Reserve ports field.

Step 6 Choose Upload.


Documentation Updates

This section contains updates to the IP/VC 3540 AS module documentation.

Viewing the MCU Page

The MCU page is revised in IP/VC DCS software version 3.2.0.1. Table 2 describes the elements that appear in this MCU page.

Table 2 MCU Page Elements 

Element
Description

MCU Address

The IP address of the IP/VC MCU that this server supports.

Name

Name assigned to this MCU.

Reserved Ports

Total number of ports this IP/VC DCS reserves for this IP/VC MCU.

Used Ports

Number of IP/VC DCS ports this IP/VC MCU is currently using.

Registration Time

Indicates the status of the IP/VC MCU registration and the time the registration became active.

Conferences

Number of active conferences on this IP/VC MCU that use T.120 data collaboration.

Total MCU

Indicates the total number of IP/VC MCUs with which this IP/VC DCS is configured to register.

Total reserved ports

Accumulated number of ports reserved for IP/VC MCUs.

Add

Launches the Add MCU dialog box that allows you to specify an IP/VC MCU to which you want this IP/VC DCS to register.

Edit

Launches the Edit MCU dialog box that allows you to modify the data collaboration profile of an IP/VC MCU.

Delete

Allows you to delete the registration of the selected IP/VC MCU.


Configuring an IP/VC 3540 AS Module to Use the Network

You must use a terminal emulator and a computer to assign IP address information to IP/VC 3540 AS modules initially. You can also use a terminal emulator session to set date, time, and Ethernet speed and duplex parameters. This section describes the following:

Connecting a Terminal Emulator to an IP/VC 3540 AS Module

Setting IP Address Information

Using the Terminal Emulator to Setting the Date and Time

Connecting a Terminal Emulator to an IP/VC 3540 AS Module

Procedure

To connect a terminal emulator to an IP/VC 3540 AS module, perform the following steps:


Step 1 Connect an Ethernet cable to the Ethernet port on the IP/VC 3540 AS module.

Step 2 Insert the serial port adapter cable that comes with the IP/VC 3540 AS module into the serial port on the front panel.

Step 3 Connect the null cable to the IP/VC 3540 AS module serial port and a communication port on a computer.

Step 4 Launch a terminal emulator program.

Step 5 Set the terminal emulator parameters as follows:

Baud rate

9600

Data bits

8

Parity

None

Stop bits

1

Flow control

None


Step 6 At the "Press any key to continue" prompt, press any key.

The Net Config Menu appears.


Setting IP Address Information

You can configure an IP/VC 3540 AS modules to use either a static or a dynamic IP address. We recommend that you use a static IP address. However, if you use a dynamic IP address, we recommend that you specify a domain name server (DNS) or WINS server to which this IP/VC 3540 AS module registers. This will facilitate IP/VC MCUs trying to locate this IP/VC 3540 AS module if the IP address for this IP/VC 3540 AS module changes.

Configuring an IP/VC 3540 AS Module to Use a Static IP Address

Procedure

To configure an IP/VC 3540 AS module to use a static IP address, perform the following steps:


Step 1 At the "Net Config Menu" prompt, press 1 and Enter.

Step 2 At the "Enter IP Address" prompt, enter the IP address you want to assign to the module and press Enter.

Step 3 At the "Enter Subnet IP Address" prompt, enter the subnet mask that you want the device to use and press Enter.

If you do not want to assign a subnet mask, press Enter.

Step 4 At the "Enter Default Gateway" prompt, enter the IP address of the router or switch you want the device to use to communicate to remote networks and press Enter.

The "Press any key to continue" prompt appears.

Step 5 Do one of the following:

Press R to restart the IP/VC 3540 AS module to implement your changes.

Enter y at the prompt to verify that you want to restart.

Press the appropriate key to view or set other parameters.


Configuring an IP/VC 3540 AS Module to Use a Dynamic IP Address

Procedure

To configure an IP/VC 3540 AS module to use a dynamic IP address, perform the following steps:


Step 1 At the "Net Config Menu" prompt, press 4 and Enter.

Dynamic network properties are set and the "Press any key to continue" prompt appears.

Step 2 Press any key.

The Net Config Menu appears.

Step 3 At the prompt, do one of the following to specify the type of address resolution server that you want the IP/VC 3540 AS module to use:

Enter 3 to use a DNS server.

At the "Enter IP Address" prompt, enter the IP address of the DNS server to which you want the IP/VC 3540 AS module to register and press Enter.

At the prompt, press any key to return to the Net Config menu.

Enter 2 to use a WINS server.

At the "Enter IP Address" prompt, enter the IP address of the WINS server to which you want the IP/VC 3540 AS module to register and press Enter.

At the prompt, press any key to return to the Net Config menu.

Step 4 At the prompt, do one of the following:

Press R to restart the IP/VC 3540 AS module to implement your changes.

Enter y at the prompt to verify that you want to restart.

Press the appropriate key to view or set other parameters.


Using the Terminal Emulator to Setting the Date and Time

Procedure

To set the date and time an IP/VC 3540 AS module uses, perform the following steps:


Step 1 To set the date, enter 5 at the Net Config menu prompt and press Enter.

The current date setting appears.

Step 2 Do one of the following:

Enter the date that you want the IP/VC 3540 AS module to use and press Enter.

Press Enter if you do not want to change the current date.

The Net Config Menu appears.

Step 3 To set the time, enter 6 at the Net Config menu prompt and press Enter.

Step 4 At the prompt, enter the time that you want the IP/VC 3540 AS module to use and press Enter.

The Net Config Menu appears.

Step 5 At the prompt, do one of the following:

Press R to restart the IP/VC 3540 AS module to implement your changes.

Enter y at the prompt to verify that you want to restart.

Press the appropriate key to view or set other parameters.


Launching an IP/VC 3540 Application Server Module Desktop

Procedure

To launch an IP/VC 3540AS module desktop, perform the following steps:


Note For IP/VC 3540 AS module version 2.2.2 and earlier, refer to the documentation that came with your module for information about the user names and passwords that module uses.



Step 1 Choose Start on a computer where the IP/VC program files are stored.

Step 2 Select Programs > Cisco IPVC 3540 > VNC Viewer.


Note You can install the VNC Viewer from the IP/VC Software CD-ROM.


The Connection Details dialog box appears.

Step 3 In the VNC Viewer field, enter the IP address of the IP/VC 3540 AS module that you want to access and choose OK.

The VNC Authentication dialog box appears.

Step 4 In the Session password field, enter the password and choose OK.

The default password is admin. The Logon Information dialog box appears.

Step 5 In the User Name field, enter a valid user name.

The default user name is cisco.

Step 6 In the Password field, enter the user password.

The default password is admin.

Step 7 Choose OK.

The Change Password dialog appears. You must change the login password the first time the Windows desktop is accessed.

Step 8 In the New password field, enter the password you want to use.

Step 9 In the Confirm password field, enter the new password.


Note Users are required to use this password to login every time the Windows desktop is launched


Step 10 Choose OK.


Copying Upgrade Software to an IP/VC 3540 AS Module Server

You must use the file transfer protocol (FTP) to copy the upgrade software to an IP/VC 3540 AS module. These modules have Microsoft Internet Information Services installed to allow FTP client software to transfer files the hard drive. You must configure this service to allow the IP/VC 3540 AS module to receive files from an external source.

Configuring an IP/VC 3540 AS Module to Receive Files Using FTP

Procedure

To configure an IP/VC 3540 AS module server to receive files from an external source, perform the following steps:


Step 1 Launch the Windows 2000 desktop on the IP/VC 3540 AS module to which you want to download upgrade software. (See the "Launching an IP/VC 3540 Application Server Module Desktop" section for instructions about launching the Windows 2000 desktop.)

Step 2 Double-click the Internet Services Manager icon on the desktop.

The Internet Information Services application appears.

Step 3 In the Tree pane, right-click the Information Services branch for the IP/VC 3540 AS module.

The default setting has one branch only. A menu appears.

Step 4 In the menu, choose Properties.

The Cisco device Properties dialog box appears.

Step 5 In the Masters Property field, select FTP Service and choose the Edit button.

The FTP Service Master Properties dialog box appears.

Step 6 Choose the Home Directory Tab.

Step 7 In the FTP Site Directory section, check Write.

Step 8 Choose Apply.

Step 9 Choose Ok to close the FTP Service Master Properties dialog box for the Cisco device.

Step 10 Choose Ok to close the Cisco device Properties dialog box.

Step 11 Close the Internet Information Services application window.


Configuring the FTP Client to Access an IP/VC 3540 AS Module

Procedure

To configure your FTP client to access an IP/VC 3540 AS Module, perform the following steps:


Step 1 Launch your FTP client software and open the dialog box that allows you to configure the client to access a remote site.

Step 2 In the host name or equivalent field for the target site, enter the IP address or DNS name of the IP/VC 3540 AS module to which you want to transfer files.

Step 3 In the user name or equivalent field, enter the user name you use to log in to the IP/VC 3540 AS module.

The default name is cisco.

Step 4 In the password field, enter the password.

Step 5 Set the host type to Automatic Detect if required.

Step 6 Choose the appropriate button to start the connection process.


Files are copied to C:\Inetpub\ftproot on the IP/VC 3540 AS module by default.

Service and Support

For service and support, contact Cisco Technical Assistance Center (TAC) at:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

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International Cisco web sites can be accessed from this URL:

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Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Registered Cisco.com users can order the Documentation CD-ROM (product number DOC-CONDOCCD=) through the online Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

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Registered Cisco.com users can order the Documentation CD-ROM (Customer Order Number DOC-CONDOCCD=) through the online Subscription Store:

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Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

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You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.

You can e-mail your comments to bug-doc@cisco.com.

You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:

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Attn: Customer Document Ordering
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San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.

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Cisco.com provides a broad range of features and services to help you with these tasks:

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Resolve technical issues with online support

Download and test software packages

Order Cisco learning materials and merchandise

Register for online skill assessment, training, and certification programs

To obtain customized information and service, you can self-register on Cisco.com at this URL:

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Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The avenue of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.

We categorize Cisco TAC inquiries according to urgency:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Cisco TAC Website

You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC website, go to this URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:

http://tools.cisco.com/RPF/register/register.do

If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL:

http://www.cisco.com/en/US/support/index.html

If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC website so that you can describe the situation in your own words and attach any necessary files.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Catalog describes the networking products offered by Cisco Systems as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco monthly periodical that provides industry professionals with the latest information about the field of networking. You can access Packet magazine at this URL:

http://www.cisco.com/en/US/about/ac123/ac114/about_cisco_packet_magazine.html

iQ Magazine is the Cisco monthly periodical that provides business leaders and decision makers with the latest information about the networking industry. You can access iQ Magazine at this URL:

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Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in the design, development, and operation of public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html

Training—Cisco offers world-class networking training, with current offerings in network training listed at this URL:

http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html