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Collaboration Case Study: Evergreen Hospital

Increasing Efficiency of Mobile Clinicians

Challenge

Increase productivity and efficiency for mobile clinicians and improve patient experience with a 24-hour nurse line.

Solutions

Cisco Unified Communications Manager and wireless phones, integrated with nurse-call and clinical systems, WebEx, and TelePresence.

Results

  • Increased time available to home nurses for patient care
  • Optimized nurse-line staffing to provide an excellent patient experience
  • Halved operational costs of voice system, saving US$500,000 annually

Home-nursing teams meet regularly to discuss procedures, and with WebEx they can now meet from the field instead of taking time away from patient care to drive to the office.
- Tim Parsley
Manager of Infrastructure Group, Evergreen Hospital