Guest

Wireless

Wireless Case Study: MGM Resorts International

Resort Uses Mobility to Enhance Guest Experiences

Challenge

Engage, entertain, and inspire guests, and enhance the resort experience by providing personalized mobile services to access information.

Solutions

The Cisco Connected Mobile Experiences solution provides high-performance Wi-Fi, indoor location capabilities, and personalized mobile apps.

Results

  • Deliver high-performance, tiered Wi-Fi access to guests and conference attendees
  • Provide personalized information on activities and amenities with pinpoint location accuracy
  • Gain new business opportunities through innovative mobile communication and marketing

"It’s critical that we’re completely aligned with IT. ...it's the technology that allows us to deliver the levels of service and engagement we’re looking for."
- Scott Voehler,
senior vice president of Brand Strategy and Advertising