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WebEx Case Study: Queensland Department of Communities


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QDC Improves Community Services with Web Training

Challenge:
Queensland Department of Communities needed to train organizations to use a reporting system, while cutting travel costs


Solutions:
WebEx Meeting Center


Results:

  • Increased trainings from five per year to one or more per week
  • Encouraged adoption of online acquittal to almost 100 percent
  • Helped staff resolve 100 percent of user technical issues


WebEx makes it easy to break down barriers, and we´re excited to see how it will help us grow in the future.
- Andrew Barr, Project Manager, Queensland Department of Communities