WebEx Case Study: Princess Cruises

WebEx Related Pictures

Media Options:

Next Steps:

Princess Cruises Trains Global Agents Online

Princess Cruises needed cost-effective way to train and motivate remote travel agents about offerings and to boost sales.

Cisco WebEx Meeting Center allowed Princess Cruises to provide online training, global conferences, and conduct sales-focused events.


  • Extended sales reach and contributed to sales acceleration
  • Cut travel costs significantly and improved meeting access for international staff
  • Provided high-quality, interactive content delivery system on reliable network

Since we switched to WebEx meeting applications, our sales seminars have grown. We now host a dozen sales-focused events over the course of a week.
- J. Martin, e-distribution specialist, Princess Cruises