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Connected Safety and Security

Enable Communications Interoperability

Interoperability System Improves Safety, Speeds Incident Response

Cisco IPICS Diagram

Cisco IP Interoperability and Collaboration System (IPICS) 2.0 is a simple, scalable, comprehensive solution for communications interoperability and distributed incident management. It bridges radio, IP, and non-IP networks and enables multiple emergency responders to exchange important information on-demand for better incident management and day-to-day operations across departments, agencies, and jurisdictions. By sending radio traffic over an IP network, Cisco IPICS enables direct communication with other radios, fixed or mobile phones, and PCs.

With Cisco IPICS, your organization can:

  • Meet incident communications challenges
  • Increase flexibility, cut costs, and simplify processes
  • Securely extend communications interoperability
  • Improve incident notification and messaging

> Cisco IPICS Product Portfolio

Learn more about Cisco IPICS

Business Benefits

Comprehensive voice communications interoperability:

Provides push-to-talk communications not only on push-to-talk phones, but also on radio handsets, IP phones, laptop PC clients, telephones, and cell phones. The system also dynamically bridges push-to-talk networks and IP and non-IP networks.

Faster "time to information" during emergencies and routine operations:

Allows operations managers to create policies for standard operating procedures and then activate them with a single click. Notifies users by e-mail, paging, and short message service.

Enhanced incident management:

Allows dispatchers and incident commanders to manage operations and resources from one or more locations. Unifies command and control. Maintains a detailed audit log of all communications activities related to an incident.

Flexible deployment options:

Can be deployed in mobile command vehicles and included in tactical communications kits. Can connect using IP as well as non-IP wired, wireless, or satellite networks.

Reduced costs:

Capitalizes on existing communications investments. Avoids unnecessary upgrades to existing radio networks. Provides multichannel push-to-talk services on a PC or laptop.

Beyond Radio Interoperability

Cisco IPICS Release 2.0 provides more than simple radio interoperability. It also provides comprehensive communications interoperability that spans radio networks, IP networks, and non-IP networks, and accommodates:

  • Radios
  • Push-to-talk phones
  • IP phones
  • Telephones
  • Mobile phones
  • PCs with client software

Distributed Control

Unlike proprietary solutions for radio interoperability only, Cisco IPICS Release 2.0 is built on open IP standards. An easy-to-use Web-based interface provides distributed control. Each agency or jurisdiction locally manages its own communications resources, including networks and devices. Agencies can stipulate which resources they will share with other agencies during emergencies and routine operations, based on governance and local policy needs. The ability to share resources across operational views provides simple, scalable, comprehensive communications interoperability among agencies, departments, or locations.

New Capabilities in Cisco IPICS Release 2.0

The Cisco IPICS 2.0 release provides valuable new capabilities, including:

  • Extended reach of push-to-talk communications to include public switched telephone network endpoints, such as:
    • Mobile phones
    • Telephones
    • New models of Cisco Unified Communications IP Phones
    • Cisco IPICS Push-to-Talk Management Center software for PCs
  • Comprehensive system enhancements
  • Policy-based incident-management capabilities, including automated notification and messaging
  • Flexible deployment options for tactical operations and disasters, including:
    • Support for satellite communications
    • Communications in high-latency, low-bandwidth environments
    • Connectivity for vehicles and mobile tactical communications
Featured Content

Facilitate Interagency Response

Cisco IPICS supports simple, scalable, comprehensive communications interoperability.


IPICS Case Studies

Georgia Forestry Commission: Agency Develops Interoperable Statewide Network


IPICS Press Releases


Solution Components
Data Sheets


  • Cisco IPICS Server Software
    A security-enhanced, Linux-based platform that provides an administration console and resource management and hosts the optional Cisco IPICS Policy Engine and Operational Views applications.
  • Cisco IPICS IP Phone Client
    Enables personnel to use Cisco Unified IP phones to collaborate with other personnel on post, telephone, and telegraph (PTT) channels.
  • Cisco IPICS Push-to-Talk Management (PMC)
    A Windows-based PC client software package that lets personnel use their PCs to collaborate with other personnel on PTT channels.
  • Cisco IPICS Operational Views
    Allows different organizations to manage and share resources across ownership and organizational boundaries.
  • Cisco IPICS Policy Engine
    Enables one-click activation of predefined policies for notification and talk-group establishment, and includes the ability to dial in and dial out to the public switched telephone network (PSTN).