Cisco Unified IP Conference Phone 8831 for Third-Party Call Control Release Notes for Firmware Release 9.3(4)SR1
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Table of Contents
Cisco IP Phone 8800 Series Documentation
Phone Behavior During times of Network Congestion
Cisco IP Phone Firmware Support Policy
Documentation, Service Requests, and Additional Information
Cisco Unified IP Conference Phone 8831 for Third-Party Call Control Release Notes for Firmware Release 9.3(4)SR1
These Release Notes describe the Cisco Unified IP Conference Phone 8831 for Third-Party Call Control.
As with any firmware release, read these release notes before the firmware upgrade. We also recommend that you back up the configuration before any firmware upgrade.
Introduction
These release notes support the Cisco Unified IP Conference Phone 8831 for Third-Party Call Control running SIP Firmware Release 9.3(4)SR1.
Related Documentation
Use the following section to obtain related information.
Cisco IP Phone 8800 Series Documentation
Refer to publications that are specific to your language, phone model, and call control system. Navigate from the following documentation URL:
http://www.cisco.com/c/en/us/support/collaboration-endpoints/unified-ip-phone-8800-series/tsd-products-support-series-home.html
Upgrade Firmware
The Cisco Unified IP Conference Phone 8831 for Third-Party Call Control supports a single image upgrade by TFTP, HTTP, or HTTPS.
Each region has a specific firmware load file. The following table gives the region and the filename of the firmware load.
Step 1 Put the third-party call control image (for example, cp-8831-sip.9-3-4-SR1-3PCC.bin.sgn) on the tftp/http/https download directory.
Step 2 Configure Upgrade Rule on the ‘Provisioning’ tab in the web page, with the valid URL format:
The third-party call control can also upgrade via a URL in the web browser:
After the firmware upgrade completes, the phone reboots automatically.
Caveats
Access Cisco Bug Search
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
You can search for problems by using the Cisco Bug Search.
To access Cisco Bug Search, you need the following items:
Step 1 To access the Cisco Bug Search, go to:
https:/tools.cisco.com/bugsearch
Step 2 Sign in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter .
Open Caveats
There are no severity 1, 2, and 3 defects open for the Cisco Unified IP Conference Phone 8831 for Third-Party Call Control SIP Firmware Release 9.3(4)SR1.
Resolved Caveats
The following table lists severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Conference Phone 8831 for Third-Party Call Control SIP Firmware Release 9.3(4)SR1.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Bug Search.
Limitations and Restrictions
Phone Behavior During times of Network Congestion
Anything that degrades network performance can affect Cisco IP Phone voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
- Administrative tasks, such as an internal port scan or security scan
- Attacks that occur on your network, such as a Denial of Service attack
To reduce or eliminate any adverse effects to the phones, schedule administrative network tasks during a time when the phones are not being used or exclude the phones from testing.
Cisco IP Phone Firmware Support Policy
For information on the support policy for Cisco IP Phones, see http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-ip-phone-7900-series/116684-technote-ipphone-00.html .
Documentation, Service Requests, and Additional Information
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation , which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
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