The following section describes the feature available with the Firmware Release.

The following list contains severity 1, 2, and 3 defects that are open for the Cisco IP Phone 8800 Series for Firmware Release 14.1(1)SR2.

For more information about an individual defect, access the Bug Search toolkit and search for the defect using the Identifier. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, the list reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in View Caveats.

• CSCvo74172 - 8861 phone should not roaming from WLC with Platinum QOS to WLC with Silver QOS

• CSCvp34626 - No wifi icon displayed at the upper right corner of LCD after wifi connection done

• CSCvq21512 - 8861 deregister when running JFW roaming about 3 hours(EAP-TLS with WPA2+ 11r over the DS)

• CSCvq32455 - 8845_65 ip phone reset/restart intermittently after disconnect of a call

• CSCvq37245 - Active server shows empty under phone information page in ipv6 only mode

• CSCvq59064 - 802.11r fast transition sometimes failed to work on 8861

• CSCvq89463 - 8845/8865 freezing randomly

• CSCvt18121 - 8865 Phones video freezing on CMS in side-by-side view

• CSCwa00308 - fail to reject second incoming call on cisco 530 headset

The following list contains the severity 1, 2, and 3 defects that are resolved for the Cisco IP Phone 8800 Series that uses Firmware Release 14.1(1)SR2.

For more information about an individual defect, you can access the online record for the defect from the Bug Search Toolkit. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, the list reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects or to view specific bugs, access the Bug Search Toolkit as described in View Caveats.

• CSCwa37034 Unable to push a new SSID and PSK via Wireless Device Profiles on CP-8832

• CSCwa38238 88xx model desk phones fail to cast video to Jabber

• CSCwa44341 Headset stuck in downgrade state which prevent EM touchless login to be triggered

• CSCwa21996 8865 Video Freeze due to high H.264 encoding bitrate

• CSCwa92403 During DHCP Server migration, phones fail to rebind to the new DHCP Server

• CSCwa68850 "Show cisco headset info" command is not working in 14-1-1 Phone release

• CSCwb74332 IP Phones with Speaker Disabled are able to setup call from Speed Dial

• CSCwb97182 Cisco 8851 phone recording fails via analog adapter

• CSCwb72019 Remote Party number is displayed twice in the call history for hunt calls

• CSCwb48865 Automatic Login to Extension with Touchless EM feature when Headset is disconnected

• CSCwc69646 Wi-Fi passwd is printed in phone log when bootup

• CSCwc89076 88x1 handset sidetone gain

• CSCwc78427 Secure data partition is world readable and writable

• CSCwc34935 8851 Buzzing / Wind sound when using Speaker (V18 units)

• CSCwd04973 8865 phone can't connect to AP with EAP-TLS + MIC as User Cert

• CSCwd30417 88xx cannot initiate plus dialing when Simplified Call UI and enhanced line mode are both enabled

• CSCwd20381 CP-8861 wlan profile is removed after WLAN disconnected and reconnected

Cisco supports phone API utilization by 3rd party applications that have been tested and certified through Cisco by the 3rd party application developer. Any phone issues related to uncertified application interaction must be addressed by the 3rd party and will not be addressed by Cisco.

For support model of Cisco certified 3rd party applications/solutions, please refer to Cisco Solution Partner Program website for details.

To improve software integrity protection, public keys are used to sign cop files for Cisco Unified Communications Manager Release 10.0.1 and later. These cop files have "k3 or k4" in their name. To install a k3 or k4 cop file on a pre-10.0.1 Cisco Unified Communications Manager, consult the Readme for the ciscocm.version3-keys.cop.sgn to determine if you must install this additional cop file on your specific Cisco Unified Communications Manager version. If these keys are not present and are required, you will see the error "The selected file is not valid" when you try to install the software package.

By default, Cisco IP Phones are set up for the English (United States) locale. To use the Cisco IP Phones in other locales, you must install the locale-specific version of the Unified Communications Manager Endpoints Locale Installer on every Cisco Unified Communications Manager server in the cluster. The Locale Installer installs the latest translated text for the phone user interface and country-specific phone tones on your system so that they are available for the Cisco IP Phones.

To access the Locale Installer required for a release, access the Software Download page, navigate to your phone model, and select the Unified Communications Manager Endpoints Locale Installer link.

For more information, see the documentation for your particular Cisco Unified Communications Manager release.

Note	The latest Locale Installer may not be immediately available; continue to check the website for updates.

The Cisco Unified Communications Manager Self Care Portal (Release 10.0 and later) and User Options web pages (Release 9.1 and earlier) provide links to the IP Phone user guides in PDF format. These user guides are stored on the Cisco Unified Communications Manager and are up to date when the Cisco Unified Communications Manager release is first made available to customers.

After a Cisco Unified Communications Manager release, subsequent updates to the user guides appear only on the Cisco website. The phone firmware release notes contain the applicable documentation URLs. In the web pages, updated documents display "Updated" beside the document link.

Note	The Cisco Unified Communications Manager Device Packages and the Unified Communications Manager Endpoints Locale Installer do not update the English user guides on the Cisco Unified Communications Manager.

You and your users should check the Cisco website for updated user guides and download the PDF files. You can also make the files available to your users on your company website.

Tip	You may want to bookmark the web pages for the phone models that are deployed in your company and send these URLs to your users.

For information on the support policy for phones, see the Cisco IP Phone Firmware Support Policy.