Contents
- Introduction
- Related Documentation
- Cisco IP Phone 8800 Series Documentation
- New and Changed Features
- Auto Detection of Key Expansion Modules
- Conference Button with Star Code
- Remote Pinging and Factory Reset with Phone Web Page
- Wallpaper Enhancement in Cisco IP Phone 8800 Series
- Customization of the New Call Window to View Line Key Details
- Voice Quality Reporting
- Missed Call Indication
- Colored Box Highlight Around the Line State Icon
- G711u/G711a Enhancement
- Speed Dial Updates
- Installation
- Upgrade Firmware
- Limitations and Restrictions
- Phone Behavior During Times of Network Congestion
- Caller Identification and Other Phone Functions
- No Beep Sound Heard when the Mute Key is Pressed
- Phone Has a Firmware Build Earlier than 11.0.0
- Caveats
- Access Cisco Bug Search
- Open Caveats
- Resolved Caveats
- Cisco IP Phone Firmware Support Policy
- Documentation, Service Requests, and Additional Information
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Introduction
Related Documentation
New and Changed Features
The following sections describe the features that are new or have changed in this release.
Conference Button with Star Code
Wallpaper Enhancement in Cisco IP Phone 8800 Series
The Cisco IP Phone 8800 series phone has a clear and bright status bar appearance. White overlay of the wallpaper is removed. The darker wallpaper has bright color font for the line and status bar. When the phone starts for the first time and has no wallpaper added, it displays monocolor background.
Customization of the New Call Window to View Line Key Details
The New Call window can be reduced to a smaller window by pressing the up key of the navigation cluster so that the user can get a quick view of the home screen. This feature facilitates a quick view to let the user use the PLK's configured with busy lamp field, speed-dial, or busy lamp field+speed-dial combos to initiate a New Call, Conference, Transfer or any other call feature which open up the New Call window.
The user can only see line keys numbered 2, 3, 4, 5, 7, 8, 9, and 10. The reduced window is restored to its original size:
If the user hits the down key on the navigation cluster.
If 5 seconds have elapsed since it has been reduced.
If the user presses any button on the device excluding the up key on Navigation cluster.
Voice Quality Reporting
Missed Call Indication
If a user is not on an active or held call and misses a call, the user needs to know about the missed call. To alert the user, configure the Handset LED Alert field on the Configuration Utility page. If you set this field to Voicemail, Missed Call, the LED on the Handset will turn on when the user has recently missed a call.
Installation
Upgrade Firmware
ProcedureThe Cisco IP Phone 8800 Series Multiplatform Phones supports a single image upgrade by TFTP, HTTP, or HTTPS.
Step 1 Go to the following URL: http://software.cisco.com/download/navigator.html?mdfid=284883944&i=rm
Step 2 Choose Cisco IP Phones 8800 Series. Step 3 Choose your phone model. Step 4 Choose Session Initiation Protocol (SIP) Software. Step 5 In the Latest Releases folder, choose 11.0(1). Step 6 Download the file cp-88xx.11-0-1MPP-477.zip. Step 7 Unzip the files. Step 8 Put the files on the tftp/http/https download directory. Step 9 Configure the Upgrade Rule on the Provisioning tab in the web page with the valid URL. The format is: <schema>://<serv_ip[:port]>/filepath/sipxxx.loads
The third-party call control can also upgrade via a URL in the web browser:
<schema>://<serv_ip[:port]>/filepath/sipxxx.loads
Here is an example:
http://10.74.10.225/firmware/sip78xx.11-0-1MPP-7dev.loads
After the firmware upgrade completes, the phone reboots automatically.
Note The loads file is put in the file path of the above url. The zip file contains other file types also. Only the loads file is used in the above URL.
Limitations and Restrictions
Phone Behavior During Times of Network Congestion
Caveats
Access Cisco Bug Search
ProcedureKnown problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
You can search for problems by using Cisco Bug Search.
Open Caveats
The following table lists defects that are open for the Cisco IP Phone 8800 Series Multiplatform Phones for Firmware Release 11.0(1).
For more information about an individual defect, you can access the online record for the defect by accessing the Bug Search tool and entering the Identifier. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access the Bug Search tool as described in Access Cisco Bug Search.
Open Caveats for Firmware Release 11.0(1)
No bugs currently exist.
Resolved Caveats
The following table lists defects that are resolved for the Cisco IP Phone 8800 Series Multiplatform Phones for Firmware Release 11.0(1).
For more information about an individual defect, you can access the online record for the defect by accessing the Bug Search tool and entering the Identifier. You must be a registered Cisco.com user to access this online information.
Because the defect status continually changes, the table reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access the Bug Search tool as described in Access Cisco Bug Search.
Table 2 Resolved Caveats for Firmware Release 11.0(1) Identifier
Headline
CSCvc97835
Authenticated SIP Notify for Prov Refresh failing
CSCvd47529
HTTPS provisioning using a Comodo root CA is failing to provision
CSCvd18179
MPP Display Info header Issue during an Incoming Call
CSCvd30961
8861 failed to upgrade from 10.4
CSCvd38958
Phone not handling 2nd invite for forwarded call with same callid
CSCvd41747
Resync reboot loop caused by "Language Selection" field
CSCvd44012
EM login/logout renders black screen
CSCvd46037
$SWVER not expanding correctly
CSCvd72680
Subscribe failover failed, wrong behavior if change DNS record before sub retry
CSCvd90353
Hungarian translation for BLF state "Alerting" not appropriate for the context
CSCve05718
Phones are not consistent on sending un-REG when failover and fallback
CSCve28571
Device sending INVITE with port=0 in the m-line during network conference
CSCve40739
156 characters limit upgrade rule parameter
CSCve05725
un-SUBSCRIBE is not sent before un-REGISTER is sent to the server
CSCvd02954
LDAP DNS lookup not working
CSCvd02993
Call Park blind transfer - gap versus Cisco SPA
CSCvd03001
Call Pick up - gap versus Cisco SPA
CSCvd34732
Phone does not reboot with Notify check-sync
CSCvd90443
BLF intermittently and incorrectly changes to orange
CSCve05830
EM logout even if user was on an active call
CSCvc97880
8800-3PCC: MACRO handling of firmware failing
CSCvd14992
xml configuration for the GMT time zones is different between 10.4 and 11.0
CSCvd15002
Device not downloading wallpaper via https url
CSCvd17734
MPP The user-agent in the SIP REGISTER and the http GET is not the same.
CSCvd27068
IP being sent instead of hostname in HTTP request
CSCvd30979
Upon upgrade from 10.4 to 11.0 phone prompts for user password
CSCvd37087
Devices send wrong A and AAAA queries
CSCvd37438
Typo in call history web page showing \"Recieved\" instead of \"Received\"
CSCvd39075
Issue w/ DND on/off from phone and sync (as-feature-event) is enabled
CSCvd41747
Resync reboot loop caused by \"Language Selection\" field.
CSCvd43569
Missing of \"Exit\" softkey in phone menus except \"Bluetooth\".
CSCvd43657
Wrong User Agent 88xx phones
CSCvd49065
phone doesn't respect the record-route provided by the server
CSCvd51859
Wrong translation during a change of configuration via the Configuration Utility page
CSCvd56841
Wrong name displayed on received calls menu.
CSCvd63455
SIP Reg User Agent changes not taking effect without reboot
CSCve12673
User set brightness is not being preserved
CSCve36260
88xx-3PCC: CID is not update after call to BS VP
CSCve78758
88xx-3PCC: Device is continuously ringing after callprk
Cisco IP Phone Firmware Support Policy
For information on the support policy for phones, see http://www.cisco.com/c/en/us/support/docs/collaboration-endpoints/unified-ip-phone-7900-series/116684-technote-ipphone-00.html.
Documentation, Service Requests, and Additional Information
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
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