Cisco Catalyst SD-WAN Solution Integrations Guide, Releases 26.x and Later

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Configure Cisco ThousandEyes agent and tests using simplified workflow

Updated: April 24, 2026

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Configure Cisco ThousandEyes agents and monitoring tests directly from Cisco SD-WAN Manager using the simplified workflow.

This task enables you to onboard Cisco ThousandEyes agents and configure monitoring tests directly from the SD-WAN Manager using a streamlined workflow process.

The simplified workflow provides an integrated approach to configure Cisco ThousandEyes monitoring within your SD-WAN environment, eliminating the need to manage agents and tests separately across multiple platforms.

Before you begin

Minimum supported release: Cisco Catalyst SD-WAN Manager Release 20.16.1 and Cisco IOS XE Catalyst SD-WAN Release 17.16.1a

  • Ensure the following before initiating the simplified workflow:

    • You have a Cisco ThousandEyes account before using the simplified workflow to configure a Cisco ThousandEyes agent in Cisco SD-WAN Manager.

    • You must be a user with the Organization Admin role to access the Cisco ThousandEyes account.

  • Create an IP pool in the global node of Network Hierarchy Manager, see Create an IP pool for the Cisco ThousandEyes agents.

Follow these steps to configure Cisco ThousandEyes agent and tests using the simplified workflow:

Procedure

SUMMARY STEPS

  1. From the Cisco SD-WAN Manager menu, choose Workflows > Workflow Library.
  2. Start the Configure ThousandEyes workflow.
  3. Read the terms and conditions. After accepting the terms and conditions, click Connect ThousandEyes to start the workflow.
  4. When the Cisco ThousandEyes portal opens, log in to your account using your login credentials. The page redirects to Cisco SD-WAN Manager.
  5. Follow the instructions provided in the workflow.

DETAILED STEPS

1.

From the Cisco SD-WAN Manager menu, choose Workflows > Workflow Library.
2.

Start the Configure ThousandEyes workflow.
3.

Read the terms and conditions. After accepting the terms and conditions, click Connect ThousandEyes to start the workflow.
4.

When the Cisco ThousandEyes portal opens, log in to your account using your login credentials. The page redirects to Cisco SD-WAN Manager.
5.

Follow the instructions provided in the workflow.

Note

  • In the workflow, select all sites associated with a specific Configuration Group simultaneously. This ensures that the Configuration Group with Cisco ThousandEyes agent applies to all sites associated with the Configuration Group.

  • The time required to onboard Cisco ThousandEyes agent and configure tests varies based on the size of your network.

The Cisco ThousandEyes agents are onboarded and monitoring tests are configured in your SD-WAN environment using the simplified workflow.

What to do next

  • Monitor the status of agents and enable or disable agents in the ThousandEyes Monitoring dashboard in the Cisco SD-WAN Manager.

  • Launch ThousandEyes Monitoring dashboard to view test results.