Cisco Catalyst SD-WAN Solution Integrations Guide, Releases 26.x and Later

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Restrictions for extending visibility with SD-WAN manager and Cisco ThousandEyes

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Outlines limitations and configuration requirements when using Cisco ThousandEyes Enterprise agent with Cisco IOS XE Catalyst SD-WAN devices.


AppRoute data policies do not affect probes sourced from virtual Port-Group interfaces

Cisco ThousandEyes Enterprise agent probes are sourced from Virtual Port-Group interfaces and are not affected by AppRoute data policies.

Browser-based application tests not supported

The Cisco ThousandEyes Enterprise agent, hosted natively as a container application on Cisco IOS XE Catalyst SD-WAN devices, does not support browser-based application tests, such as page load test and transaction test.

Limitations of ThousandEyes instance modification

For every configuration change to the ThousandEyes instance, you must uninstall or deactivate and then reinstall and reactivate it for the changes to take effect.

  • For Cisco IOS XE Catalyst SD-WAN devices prior to Cisco IOS XE Release 17.6.1, you can install the Docker Enterprise agent image either directly from ThousandEyes servers, or by uploading it using SCP, FTP, TFTP, or USB storage, depending on internet accessibility. It depends on whether the router has direct internet access or not.

  • For Cisco IOS XE Catalyst SD-WAN devices after Cisco IOS XE Release 17.6.1, you can install the Enterprise Agent using bootflash, in addition to the previous methods.