Product Field Notice Summary
Field Notices are notifications that are published for significant issues, other than security vulnerability-related issues, that directly involve Cisco products and typically require an upgrade, workaround, or other customer action.
A Field Notice may be labeled as "Expired" on Cisco.com once the product issue becomes obsolete or all affected products reach their end of support date. Cisco provides the information contained on this page and all Field Notices officially in English only.
- Learn more about the QuoVadis PKI transition at the new Cisco QuoVadis Field Notice page.
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Most Recently Published Field Notices
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November 2022
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- Unified Communications:Field Notice: FN - 72508 - Auto-Revert on Upgrade Failures Can Leave the Server in a Broken State - Software Upgrade Recommended
28-Nov-2022
- Switches:Field Notice: FN - 70184 - C9410R and C9407R Chassis Power Cable – Incorrect Rating for Some U.S. Uses - Hardware Upgrade Required
17-Nov-2022
- Cisco Interfaces and Modules:Field Notice: FN - 72192 - Limited Number of QSFP 40G-LR4 Transceivers Might Observe “Link Down” Failures - Replace on Failure
16-Nov-2022
- Optical Networking:Field Notice: FN - 72157 - Limited Number of NCS1K-2KW-DC Units Shipped with Earlier Firmware Version Might Display Firmware Mismatch Alarm - Replace on Failure
16-Nov-2022
- Unified Communications:Field Notice: FN - 72503 - ADP 2022.09_1.344: NullPointerException Thrown when Attempting to Retrieve a File - Software Upgrade Recommended
16-Nov-2022
- Servers - Unified Computing:Field Notice: FN - 72187 - UCS 2408 IOM Upgrade/Downgrade Failure on Some Units Shipped in April 2021 - Hardware Upgrade Available
16-Nov-2022
- Switches:Field Notice: FN - 72464 - Nexus 9300 Switches Can Experience Memory Failures - Hardware Upgrade Available
14-Nov-2022
- Unified Communications:Field Notice: FN - 72434 - Media Server Might Crash/Restart During Download of Prompts Over HTTP - Software Upgrade Recommended
14-Nov-2022
- Security:Field Notice: FN - 72499 - AnyConnect Network Access Manager 4.9.x and 4.10.x Fails to Authenticate with ISE Release 3.1.x - Software Upgrade Recommended
14-Nov-2022
- Security:Field Notice: FN - 72502 - Secure Web, Secure Management, and Secure Email Virtual Appliances Might Not Receive Updates After January 13, 2023 - Configuration Change Recommended
14-Nov-2022
- Security:Field Notice: FN - 72427 - Identity Services Engine: End of Support for UDID-Based Queries for Microsoft Intune MDM Integrations - Software Upgrade Recommended
09-Nov-2022
- Security:Field Notice: FN - 72501 - Firepower Software: Automatic Software Downloads And Content Updates Might Fail After January 10, 2023 - Software Upgrade Recommended
07-Nov-2022
- Security:Field Notice: FN - 72483 - Firepower Management Center Software: User Interface Might Become Inaccessible When Integrated with the Cisco Identity Services Engine - Software Upgrade Recommended
07-Nov-2022
- Security:Field Notice: FN - 72439 - ASA and FTD Software: Network Address Translation Might Become Disabled - Software Upgrade Recommended
04-Nov-2022
- Contact Center:Field Notice: FN - 72432 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE)/Unified Contact Center Express (UCCX) Solution: Impact of Chrome Version 107 Private Network Access Deprecation - Software Upgrade Recommended
01-Nov-2022
- Unified Communications:Field Notice: FN - 72508 - Auto-Revert on Upgrade Failures Can Leave the Server in a Broken State - Software Upgrade Recommended
28-Nov-2022
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October 2022
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- Conferencing:Field Notice: FN - 72368 - Some DIMMs Might Fail Prematurely Due to a Manufacturing Deviation - Hardware Upgrade Available
Updated 28-Oct-2022
- Unified Communications:Field Notice: FN - 72491 - New Version of BroadWorks Patch ap382824 Released - Software Upgrade Recommended
Updated 21-Oct-2022
- Unified Communications:Field Notice: FN - 72490 - Patch Missing Dependency on Previous Tomcat Upgrade Patches - Software Upgrade Recommended
Updated 21-Oct-2022
- Unified Communications:Field Notice: FN - 72484 - BroadWorks Network Server Release 2022.07 is No Longer Available for Download - Software Upgrade Recommended
Updated 17-Oct-2022
- Servers - Unified Computing:Field Notice: FN - 63853 - UCS FC Storage Traffic via VIC Might Experience Drop Under Certain Situations - Software Upgrade Recommended
Updated 13-Oct-2022
- Wireless:Field Notice: FN - 72415 - QuoVadis Root CA 2 Decommission Might Affect AireOS Smart Licensing and Smart Call Home, and Mobility Express Software Downloads from Cisco.com - Software Upgrade Recommended
Updated 11-Oct-2022
- Cloud and Systems Management:Field Notice: FN - 72347 - Nexus Dashboard Installation Will Fail for DCNM Versions 11.3 and 11.4 - Replace on Failure
Updated 07-Oct-2022
- Routers:Field Notice: FN - 72481 - Cisco SD-WAN Controllers Are Incompatible with Public TLS/SSL X.509 Certificates Signed After September 1, 2022 - Workaround Provided
Updated 03-Oct-2022
- Conferencing:Field Notice: FN - 72368 - Some DIMMs Might Fail Prematurely Due to a Manufacturing Deviation - Hardware Upgrade Available
Updated 28-Oct-2022
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September 2022
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- Wireless:Field Notice: FN - 72424 - Later Versions of Some Wi-Fi 6 Access Points Fail to Join the WLAN Controller - Software Upgrade Recommended
Updated 26-Sep-2022
- Routers:Field Notice: FN - 72370 - Some NCS-57C3-MOD-SYS Routers Might Not Read Power Supply Details of NC57-1600W-DCFW - Software Upgrade Recommended
Updated 21-Sep-2022
- Switches:Field Notice: FN - 72145 - Nexus ACI 9000 Will Fail With SSD Read-Only Filesystem – Power Cycle Required - BIOS/Firmware Upgrade Recommended
Updated 19-Sep-2022
- Switches:Field Notice: FN - 72150 - Nexus 9000/3000 Will Fail With SSD Read-Only Filesystem – Power Cycle Required - BIOS/Firmware Upgrade Recommended
Updated 19-Sep-2022
- Switches:Field Notice: FN - 72441 - Oplink Transceivers Version 3 Are Not Qualified and Supported - Configuration Change Recommended
Updated 08-Sep-2022
- Routers:Field Notice: FN - 72418 - NCS 540 Router: N540X-4Z14G2Q-D Will Not Boot With Cisco IOS XR Release 7.4.2 - Software Upgrade Recommended
Updated 08-Sep-2022
- Unified Communications:Field Notice: FN - 72478 - Cisco Unified SIP Proxy Version 10.x Might Exhibit Service and Call Failures - Workaround Provided
Updated 07-Sep-2022
- Unified Communications:Field Notice: FN - 72440 - XSI Subscriptions Could Be Rejected with "Unauthorized Request" Response - AP382053 - Software Upgrade Recommended
Updated 06-Sep-2022
- Servers - Unified Computing:Field Notice: FN - 72437 - AMD M6 Servers Might Fail Initial Discovery When Equipped with a Cisco VIC Card - Configuration Change Recommended
Updated 06-Sep-2022
- Cloud and Systems Management:Field Notice: FN - 72338 - Many Queries to "Systems?_dc=" by APIC Browser Cause APIC UI to Become Slow - Software Upgrade Recommended
Updated 06-Sep-2022
- Servers - Unified Computing:Field Notice: FN - 72479 - Upgrade to Release 4.2(2a) Will Fail for B-Series M5 Servers - Workaround Provided
Updated 02-Sep-2022
- Wireless:Field Notice: FN - 72424 - Later Versions of Some Wi-Fi 6 Access Points Fail to Join the WLAN Controller - Software Upgrade Recommended
Updated 26-Sep-2022
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August 2022
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- Cloud and Systems Management:Field Notice: FN - 72438 - Specific Releases of Network Services Orchestrator Might Crash Due to a Resource Leak - Software Upgrade Recommended
29-Aug-2022
- Security:Field Notice: FN - 72466 - Identity Services Engine – Passive ID WMI Provider Fails After Windows Server KB500442 Installation - Configuration Change Recommended
25-Aug-2022
- Unified Communications:Field Notice: FN - 72291 - Cisco Unity Connection: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing Functionality - Workaround Provided
18-Aug-2022
- Security:Field Notice: FN - 72385 - Firepower Software: TCP Connections Disconnect When Idle Timeout is Configured - Software Upgrade Recommended
16-Aug-2022
- Unified Communications:Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided
12-Aug-2022
- Security:Field Notice: FN - 72425 - Firepower Software: Firepower Management Center MonetDB Database Might Crash And Fail To Show Connection Events - Software Upgrade Recommended
09-Aug-2022
- Switches:Field Notice: FN - 72115 - Nexus Product Line: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Software Upgrade Recommended
02-Aug-2022
- Cloud and Systems Management:Field Notice: FN - 72438 - Specific Releases of Network Services Orchestrator Might Crash Due to a Resource Leak - Software Upgrade Recommended
29-Aug-2022
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July 2022
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- Optical Networking:Field Notice: FN - 72217 - SUDI Certificate Expiration Might Impact Certain Encryption Functionality on Optical Products - Software Upgrade Recommended
Updated 28-Jul-2022
- Cloud and Systems Management:Field Notice: FN - 72428 - Expired PKI Certificate on DNA Center Causes AI Network Analytics Features to Fail - Software Upgrade Recommended
Updated 28-Jul-2022
- Unified Communications:Field Notice: FN - 72419 - Unable to Activate Numbers at the Group Level on CommPilot - Software Upgrade Recommended
Updated 25-Jul-2022
- Security:Field Notice: FN - 72303 - Firepower Software - Firepower Management Center MonetDB Database Might Crash and Cause Loss of Connection Events - Software Upgrade Recommended
Updated 25-Jul-2022
- Unified Communications:Field Notice: FN - 72302 - Cisco IP Phones Might Fail to Operate Correctly Due to a New Manufacturer Installed Certificate - Configuration Change Recommended
Updated 19-Jul-2022
- Switches:Field Notice: FN - 72400 - New Hardware Versions of Cisco Catalyst IE3400 Rugged/IE3400 Heavy Duty Series Will Be Supported with Minimum Software Release - Software Upgrade Recommended
Updated 19-Jul-2022
- Security:Field Notice: FN - 72384 - Cisco Security Manager: Automatic Software Downloads Might Fail After June 30, 2022 - Software Upgrade Recommended
Updated 08-Jul-2022
- Optical Networking:Field Notice: FN - 72217 - SUDI Certificate Expiration Might Impact Certain Encryption Functionality on Optical Products - Software Upgrade Recommended
Updated 28-Jul-2022
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June 2022
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- Unified Communications:Field Notice: FN - 72411 - Push Notifications Do Not Work With ADP Rel_2022.04_1.340 - Software Upgrade Recommended
21-Jun-2022
- Storage Networking:Field Notice: FN - 72237 - Cisco MDS Fabric Switch – Some Hosts Might Lose Connectivity After a Switch Software Update - Software Upgrade Recommended
14-Jun-2022
- Wireless:Field Notice: FN - 72180 - Mandatory Firmware Update to Cisco Ultra Reliable Wireless Backhaul (Formerly Fluidmesh) FM1200 Volo, FM3200, and FM4200 Radio Series - Software Upgrade Recommended
09-Jun-2022
- Collaboration Endpoints:Field Notice: FN - 72222 - End of CDA/EDOS Support for Earlier Firmware - Software Upgrade Recommended
09-Jun-2022
- Storage Networking:Field Notice: FN - 72346 - MDS 9396S Fabric Switches and MDS 9700 32 Gbps FC Modules Might Disruptively Reload - Software Upgrade Recommended
08-Jun-2022
- Contact Center:Field Notice: FN - 70557 - Unified Contact Center Express (UCCX) and Customer Collaboration Portal (CCP): QuoVadis Root CA 2 Decommission Might Affect Smart Licensing - Software Upgrade Recommended
08-Jun-2022
- Unified Communications:Field Notice: FN - 72405 - NFM NodeLifecycle Instantiation Fails - Workaround Provided
08-Jun-2022
- Wireless:Field Notice: FN - 72323 - Cisco IOS XE Software: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing, Smart Call Home, and Other Functionality - Software Upgrade Recommended
07-Jun-2022
- Security:Field Notice: FN - 72282 - Firepower Software – Firepower Security Appliance Might Reboot Unexpectedly - Software Upgrade Recommended
06-Jun-2022
- Unified Communications:Field Notice: FN - 72403 - OCI-C CallCenterAgentModifyRequest Might Fail and Generate NullPointerException - Software Upgrade Recommended
01-Jun-2022
- Unified Communications:Field Notice: FN - 72411 - Push Notifications Do Not Work With ADP Rel_2022.04_1.340 - Software Upgrade Recommended
21-Jun-2022
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May 2022
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- Routers:Field Notice: FN - 72382 - C111x Hardware Shipments After October 1, 2023 Require a Minimum Cisco IOS Software Version - Software Upgrade Recommended
31-May-2022
- Switches:Field Notice: FN - 72335 - APIC Upgrade to Release to 4.1(1) or Later Prompts "ifc_reader" Crash - Software Upgrade Recommended
31-May-2022
- Switches:Field Notice: FN - 72339 - ACI Switch with Release 14.1(1i) Image Fails Discovery or Shows No Valid Certificate - Software Upgrade Recommended
31-May-2022
- Cloud and Systems Management:Field Notice: FN - 72406 - Cisco DNA Center: Failure in PKI Certificate Refresh Process Causes System Function Failures - Software Upgrade Recommended
31-May-2022
- Switches:Field Notice: FN - 72340 - After an Upgrade, the Leaf Switch Brings Up Ports Before the Policies are Programmed - Software Upgrade Recommended
31-May-2022
- Switches:Field Notice: FN - 72334 - Contract with TCP Filter Port Range Might Behave Unexpectedly in ACI Switches Release 14.x or Earlier - Software Upgrade Recommended
25-May-2022
- Cloud and Systems Management:Field Notice: FN - 72110 - Cisco Prime Infrastructure: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing, Software Image Management Services, and Software Updates/Critical Patch Updates - Software Upgrade Recommended
19-May-2022
- Collaboration Endpoints:Field Notice: FN - 72390 - Upgrade Software to Increase Fan Speed for Improved Internal Ventilation - Software Upgrade Recommended
13-May-2022
- Unified Communications:Field Notice: FN - 72387 - New CDR Field is Not Activatable - Software Upgrade Recommended
12-May-2022
- Switches:Field Notice: FN - 72333 - ACI Switch Upgrade Brings Up Downlinks Without Any Policy/Configuration - Software Upgrade Recommended
11-May-2022
- Routers:Field Notice: FN - 72246 - NCS5500: Some Units Might Become Unresponsive Due to an SSD Firmware Limitation - BIOS/Firmware Upgrade Recommended
06-May-2022
- Security:Field Notice: FN - 72389 - Cisco Secure Email Gateway: Talos Domain Age Update - Configuration Change Recommended
03-May-2022
- Routers:Field Notice: FN - 72382 - C111x Hardware Shipments After October 1, 2023 Require a Minimum Cisco IOS Software Version - Software Upgrade Recommended
31-May-2022
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April 2022
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- Switches:Field Notice: FN - 72399 - Catalyst 2960X/2960XR: Counterfeit Detection With the SUDI Verification Feature Supported in Release 15.2(7)E4 or Later - Software Upgrade Recommended
29-Apr-2022
- Unified Communications:Field Notice: FN - 72383 - AP.xsp.22.0.1123.ap381140 and AP.xsp.23.0.1075.ap381140 Can Fail to Apply When the Kernel Module Netfilter is Not Loaded - Software Upgrade Recommended
22-Apr-2022
- Collaboration Endpoints:Field Notice: FN - 72299 - Cisco Webex Room Phone and Cisco Webex Share Fail to Register with Control Hub - Workaround Provided
19-Apr-2022
- Unified Communications:Field Notice: FN - 72379 - MariaDB 10.2 End-Of-Life - Software Upgrade Recommended
13-Apr-2022
- Unified Communications:Field Notice: FN - 72314 - Cisco Unity Express: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Software Upgrade Recommended
11-Apr-2022
- Unified Communications:Field Notice: FN - 72377 - Inefficient Creation of TimesTen Connections Might Exceed the Connection Limit - Software Upgrade Recommended
06-Apr-2022
- Unified Communications:Field Notice: FN - 72380 - SWManager 687810 and Later Requires Cisco BroadWorks Platform Patch AP356817 - Software Upgrade Recommended
05-Apr-2022
- Switches:Field Notice: FN - 72399 - Catalyst 2960X/2960XR: Counterfeit Detection With the SUDI Verification Feature Supported in Release 15.2(7)E4 or Later - Software Upgrade Recommended
29-Apr-2022
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March 2022
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- Contact Center:Field Notice: FN - 72306 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE) and Unified Customer Voice Portal (CVP): QuoVadis Root CA 2 Decommission Might Affect Smart Licensing - Workaround Provided
29-Mar-2022
- Security:Field Notice: FN - 72103 - ASA, FXOS and Firepower Software: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing, Smart Call Home, And Other Functionality - Software Upgrade Recommended
24-Mar-2022
- Security:Field Notice: FN - 72378 - Secure Network Analytics: Flexnet Services Portal Decommission - Software Upgrade Recommended
24-Mar-2022
- Security:Field Notice: FN - 72369 - Secure Network Analytics: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing, Global Threat Alerts, Cisco Threat Response, and SecureX Integrations - Software Upgrade Recommended
24-Mar-2022
- Routers:Field Notice: FN - 72290 - Cisco IOS XR: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided
22-Mar-2022
- Contact Center:Field Notice: FN - 72236 - Unified Contact Center Express (UCCX) Release 11.6.2 ES07 Is Not a Cumulative Release - Software Upgrade Recommended
22-Mar-2022
- Switches:Field Notice: FN - 72337 - Unexpected Behavior Due to the Redistribute Direct Feature - Software Upgrade Recommended
18-Mar-2022
- Security:Field Notice: FN - 72113 - ESA/WSA: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Other Functionality - Software Upgrade Recommended
17-Mar-2022
- Security:Field Notice: FN - 72106 - Email Security Appliance: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Other Functionality - Software Upgrade Recommended
17-Mar-2022
- Security:Field Notice: FN - 72283 - Firepower Software - Firepower Management Center Unexpectedly Halts Processes - Software Upgrade Recommended
17-Mar-2022
- Unified Communications:Field Notice: FN - 72358 - Config Agent Fails to Start if AP.platform.22.0.1123.ap381367 Is Applied Without AP.xsp.22.0.1123.ap381367 - Software Upgrade Recommended
14-Mar-2022
- Cloud and Systems Management:Field Notice: FN - 72359 - Cisco DNA Center: QuoVadis Root CA 2 Decommission Affects AI Analytics - Software Upgrade Recommended
08-Mar-2022
- Switches:Field Notice: FN - 72336 - Software Upgrade Fails Due to HW Changes Bits Value - Software Upgrade Recommended
04-Mar-2022
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Routers
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Branch Routers
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Cloud Edge
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Industrial Routers and Gateways
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Network Functions Virtualization
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Service Provider Core Routers
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Service Provider Edge Routers
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Service Provider Infrastructure Software
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Software-Defined WAN (SD-WAN)
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Virtual Routers
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WAN Aggregation and Internet Edge Routers
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WAN Optimization
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Switches
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Campus LAN Switches - Access
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Campus LAN Switches - Compact
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Campus LAN Switches - Core and Distribution
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Data Center Switches
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Industrial Ethernet Switches
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Service Provider Switches - Aggregation
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Service Provider Switches - Ethernet Access
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Virtual Networking
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Security
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Advanced Malware Protection (AMP)
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Email Security
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Firewalls
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Network Visibility and Segmentation
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Next-Generation Intrusion Prevention System (NGIPS)
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Security Management
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VPN and Endpoint Security Clients
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Web Security
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Workload Security
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Wireless
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Access Points
- 800 and 1900 Series ISR Integrated Access Points
- Aironet 700W Series Access Points
- Aironet 1600 Series
- Aironet 1700 Series Access Points
- Aironet 1815 Series Access Points
- Aironet 1830 Series Access Points
- Aironet 1850 Series Access Points
- Aironet 2600 Series
- Aironet 2700 Series Access Points
- Aironet 2800 Series Access Points
- Aironet 3500 Series
- Aironet 3600 Series
- Aironet 3700 Series Access Points
- Aironet 3800 Series Access Points
- Aironet 4800 Access Points
- Business 100 Series Access Points
- Business 100 Series Mesh Extenders
- Business 200 Series Access Points
- Catalyst 9105AX Series Access Points
- Catalyst 9115AX Series Access Points
- Catalyst 9120AX Series Access Points
- Catalyst 9130AX Series Access Points
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Antennas
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Client Adapters and Client Software
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Mobile Internet
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Outdoor and Industrial Wireless
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Wireless LAN Controller
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Wireless LAN Management
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Unified Communications
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Call Control
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Cloud Calling
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Collaboration Management and Licensing
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Communications Gateways
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Telephony Extensions
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Unified Communications Applications
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Collaboration Endpoints
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Collaboration Desk Endpoints
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Collaboration Peripherals
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Collaboration Room Endpoints
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IP Phones
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Software Clients
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TelePresence Integration Solutions
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Servers - Unified Computing
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Cloud and Systems Management
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Collaboration and Unified Communications Management
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Data Center Infrastructure Management
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IoT Management and Automation
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Network Automation and Management
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Policy and Automation Controllers
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Routing and Switching Management
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Security and Identity Management
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Service Management and Orchestration
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Services
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Conferencing
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Video Conferencing
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Web Conferencing
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Video
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Access/Edge
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Digital Media Suite
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Other Video Products
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Sports and Entertainment
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Cisco Interfaces and Modules
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Connected Safety and Security
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Physical Access Control
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Contact Center
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Contact Center Solutions
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Options for Contact Center Solutions
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Data Center Analytics
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Hyperconverged Infrastructure
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IOS and NX-OS Software
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IOS
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IOS XR
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NX-OS
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Optical Networking
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DWDM
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Optical Data Center Interconnects
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Packet Optical Transport Systems
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SONET/SDH
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Storage Networking
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MDS 9000 Multilayer Directors and Fabric Switches
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- Contact Center:Field Notice: FN - 72306 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE) and Unified Customer Voice Portal (CVP): QuoVadis Root CA 2 Decommission Might Affect Smart Licensing - Workaround Provided
29-Mar-2022
Notification Options
Get notified when new Field Notices are published.
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The Cisco Technical Support app provides anywhere, anytime access to field notices and documentation, support cases and contract information.
Component Issues
Mexico's IFT implemented nation-wide dial plan changes that may affect some Cisco Unified Communication and Router products (August 2019).
A clock signal component issue can affect certain Cisco security and router products (February 2017).
Some memory components manufactured between 2005 and 2010 can affect certain products (February 2014).
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