Product Field Notice Summary
Field Notices are notifications that are published for significant issues, other than security vulnerability-related issues, that directly involve Cisco products and typically require an upgrade, workaround, or other customer action.
A Field Notice may be labeled as "Expired" on Cisco.com once the product issue becomes obsolete or all affected products reach their end of support date. Cisco provides the information contained on this page and all Field Notices officially in English only.
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Most Recently Published Field Notices
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May 2020
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April 2020
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- Security:Field Notice: FN - 70551 - Cisco Security Manager - Renewal of Certificate for dl.cisco.com Might Prevent Download of Software Images - Workaround Provided
29-Apr-2020
- Security:Field Notice: FN - 70476 - ASA5508 and ASA5516 Security Appliances Might Fail After 18 Months or Longer Due to a Damaged Component - Hardware Upgrade Required
29-Apr-2020
- Servers - Unified Computing:Field Notice: FN - 70545 - SSD Will Fail at 40,000 Power-On Hours - BIOS/Firmware Upgrade Recommended
Updated 29-Apr-2020
- Collaboration Endpoints:Field Notice: FN - 70496 - Cisco IP Phones Might Fail to Operate Correctly Due to Expired Manufacturer Installed Certificate - Configuration Change Recommended
27-Apr-2020
- Security:Field Notice: FN - 70544 - Firepower 1100 Series - Some FPR1120 and FPR1140 Security Appliances Might Be Incorrectly Labeled as FPR1150 - Workaround Provided
27-Apr-2020
- Wireless:Field Notice: FN - 63645 - AIR-SRVR-300GB-HD= in PRIME-NCS-APL-K9 Might Malfunction - Replace on Failure
23-Apr-2020
- Cloud and Systems Management:Field Notice: FN - 70540 - Limited Releases of Cisco Field Network Director Affected by Adobe Flash End-of-Life Announcement - Software Upgrade Recommended
17-Apr-2020
- Contact Center:Field Notice: FN - 70548 - Unified Contact Center Enterprise (UCCE) / Enterprise Chat and Email (ECE) - Microsoft Secure LDAP Mandatory for Active Directory Connections - Workaround Provided
16-Apr-2020
- Unified Communications:Field Notice: FN - 70470 - Finesse Agent Login Fails after Upgrade of Jabber Client to 12.7 Single Line Configuration - Software Upgrade Recommended
15-Apr-2020
- Cloud and Systems Management:Field Notice: FN - 70530 - Evolved Progammable Network Manager Versions Earlier Than 2.2.2 Can Experience Missing Geo Map Tiles - Configuration Change Recommended
14-Apr-2020
- Switches:Field Notice: FN - 64312 - NCS-PP-100X10-LR and SR Patch Panel Has No Connectivity - Replace on Failure
09-Apr-2020
- Servers - Unified Computing:Field Notice: FN - 63973 - RAID Drives Might Go Offline after 12 Hours of No Use - Workaround Provided
08-Apr-2020
- Wireless:Field Notice: FN - 70143 - Some 3802 Wireless Access Points Might Be Unable to Connect to the Wired Network - Replace on Failure
07-Apr-2020
- Hyperconverged Infrastructure:Field Notice: FN - 70234 - SED Drive Failure Might Cause the HyperFlex Cluster to Go Down - Software Upgrade Recommended
02-Apr-2020
- Security:Field Notice: FN - 70551 - Cisco Security Manager - Renewal of Certificate for dl.cisco.com Might Prevent Download of Software Images - Workaround Provided
29-Apr-2020
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March 2020
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- Contact Center:Field Notice: FN - 70512 - Chrome 80 Breaks Cisco Finesse Single Sign-On APIs for Third-Party Integrations - Software Upgrade Recommended
30-Mar-2020
- Collaboration Endpoints:Field Notice: FN - 70521 - Multi-head Cable 9 Meters (4K, USB-C, HDMI, MiniDP) Might Have a Mechanical Issue - Replace on Failure
24-Mar-2020
- Collaboration Endpoints:Field Notice: FN - 70378 - Small Business SPA514G IP Phones SIP Denial of Service Vulnerability - Hardware Upgrade Available
20-Mar-2020
- Unified Communications:Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended
13-Mar-2020
- Servers - Unified Computing:Field Notice: FN - 70533 - Fans on Cisco UCS C220 M5 or C125 M5 Servers with RAID Controllers Might Run at Full Speed - Software Upgrade Recommended
13-Mar-2020
- Cloud and Systems Management:Field Notice: FN - 70497 - Prime Infrastructure Releases Earlier Than 3.6 Can Experience a System Reboot or Shutdown - Software Upgrade Recommended
10-Mar-2020
- Servers - Unified Computing:Field Notice: FN - 70432 - Improved Memory RAS Features for UCS M5 Platforms - Software Upgrade Recommended
09-Mar-2020
- Cloud and Systems Management:Field Notice: FN - 70515 - ASD APIs Used to Direct Download Prime Infrastructure Software Might No Longer Function – Manual Download Recommended - Workaround Provided
06-Mar-2020
- Switches:Field Notice: FN - 70506 - Authentication Failure Observed on C9200/C9200L Switches When a Stacking Cable, Stack Adapter, or Network Module Is Inserted in the Switch - Hardware Upgrade Available
05-Mar-2020
- Optical Networking:Field Notice: FN - 70503 - Certain NCS 4000 Products Are Not Supported With Software Releases Earlier Than Cisco IOS XR 6.5.29 Without a Software Upgrade - Software Upgrade Recommended
04-Mar-2020
- Security:Field Notice: FN - 70466 - Firepower Software - High Unmanaged Disk Utilization on Firepower Appliances Due to Untracked Files - Software Upgrade Recommended
03-Mar-2020
- Contact Center:Field Notice: FN - 70512 - Chrome 80 Breaks Cisco Finesse Single Sign-On APIs for Third-Party Integrations - Software Upgrade Recommended
30-Mar-2020
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February 2020
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- Collaboration Endpoints:Field Notice: FN - 70064 - Cisco Quad Camera Wall Mount Issue - Replace on Failure
Updated 27-Feb-2020
- Security:Field Notice: FN - 70467 - ASA Software - AnyConnect Connections Might Fail With TCP Connection Limit Exceeded Error - Software Upgrade Recommended
Updated 26-Feb-2020
- Optical Networking:Field Notice: FN - 70501 - Certain NCS 1000 1.2T Line Cards Are Not Supported With Cisco IOS XR Software Release 7.0.1 Without the Mandatory Software Maintenance Upgrade - Software Upgrade Recommended
Updated 14-Feb-2020
- Optical Networking:Field Notice: FN - 70468 - Firmware Downgrade of CFP2 Modules Will Result in Rx LOS Alarm - Downgrade Is Not Recommended - Workaround Provided
Updated 10-Feb-2020
- Contact Center:Field Notice: FN - 70510 - Chrome Version 80 Update for SameSite Cookie Causes ECE Gadget and Dock Chat to Malfunction - Software Upgrade Recommended
Updated 10-Feb-2020
- Unified Communications:Software Advisory: Secure LDAP Mandatory for Active Directory Connections
Updated 08-Feb-2020
- Wireless:Field Notice: FN - 63942 - Wireless Lightweight Access Points and WLAN Controllers Fail to Create CAPWAP/LWAPP Connections Due to Certificate Expiration - Software Upgrade Recommended
Updated 06-Feb-2020
- Contact Center:Field Notice: FN - 70396 - Java Applet Certificate Expiry - Cisco Enterprise Chat and Email (ECE) - Software Upgrade Recommended
Updated 04-Feb-2020
- Contact Center:Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
Updated 04-Feb-2020
- Collaboration Endpoints:Field Notice: FN - 70064 - Cisco Quad Camera Wall Mount Issue - Replace on Failure
Updated 27-Feb-2020
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January 2020
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- Routers:Field Notice: FN - 70495 - ASR1001-X ROMMON Downgraded to a Version Earlier Than 16.2(1r) or Cisco IOS XE Downgraded to a Version Earlier Than Cisco IOS XE 3.16.2/3.15.2 Will Fail to Boot - Software Upgrade Recommended
22-Jan-2020
- Wireless:Field Notice: FN - 70479 - Out-Of-The-Box AP Fails to Join Controller or Joins with Single Radio Due to Country Mismatch - Replace on Failure
17-Jan-2020
- Security:Field Notice: FN - 70500 - Cisco Identity Services Engine and Network Admission Control Posture Updates and Client Provisioning Resource Downloads Will Fail If Configured with a Perfigo URL - Configuration Change Recommended
16-Jan-2020
- Security:Field Notice: FN - 70490 - Virtual ESA/WSA/SMA Updates and Upgrades Will Fail After Smart License Migration if the XML File Expires - Workaround Provided
13-Jan-2020
- Security:Field Notice: FN - 70487 - Cisco Security Manager - Renewal of Certificate for dl.cisco.com Might Prevent Download of Software Images - Workaround Provided
08-Jan-2020
- Routers:Field Notice: FN - 70495 - ASR1001-X ROMMON Downgraded to a Version Earlier Than 16.2(1r) or Cisco IOS XE Downgraded to a Version Earlier Than Cisco IOS XE 3.16.2/3.15.2 Will Fail to Boot - Software Upgrade Recommended
22-Jan-2020
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December 2019
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- Switches:Field Notice: FN - 70489 - PKI Self-Signed Certificate Expiration in Cisco IOS and Cisco IOS XE Software - Workaround Provided
Updated 20-Dec-2019
- Routers:Field Notice: FN - 70458 - Certain NCS 5500 Products Are Not Supported With Software Releases Earlier Than Cisco IOS XR 6.5.2/6.6.1 or Without the Mandatory SMU - Software Upgrade Recommended
Updated 19-Dec-2019
- Video:Field Notice: FN - 70420 - VDS - Certain CDE465 6TB Hard Drives Might Fail Due to an ATI Issue - BIOS/Firmware Upgrade Recommended
13-Dec-2019
- Optical Networking:Field Notice: FN - 70464 - ASR900 and ASR920 Products Do Not Support a Software Version Rollback from Cisco IOS XE Versions 17.1.1, 16.6.7, 16.9.4, 16.12.1, 3.18.7SP and Later to Previous Versions - Workaround Provided
10-Dec-2019
- Switches:Field Notice: FN - 70489 - PKI Self-Signed Certificate Expiration in Cisco IOS and Cisco IOS XE Software - Workaround Provided
Updated 20-Dec-2019
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November 2019
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- Video:Field Notice: FN - 70471 - PII35 - Certain Prisma II SuperQAM 1.2 GHz 1550 Transmitters May Experience Low MER - BIOS/Firmware Upgrade Recommended
26-Nov-2019
- Optical Networking:Field Notice: FN - 70481 - SMAUG FPD upgrade does not complete for a limited set of NCS 4000 400 Gbps DWDM/OTN/Packet Universal Line Cards - Software Upgrade Recommended
22-Nov-2019
- Security:Field Notice: FN - 70465 - Cisco Security Manager - Renewal of Certificate for api.cisco.com Might Prevent Download of Software Images - Workaround Provided
07-Nov-2019
- Switches:Field Notice: FN - 70455 - Some Catalyst Switches That Run on Polaris Releases 16.9.1, 16.6.4, and 16.3.7 or Earlier Might Crash Unexpectedly - Software Upgrade Recommended
06-Nov-2019
- Routers:Field Notice: FN - 70401 - Mandatory Firmware Upgrade for Cisco Products That Use a GPS Device With the MC73xx Modem Due to 2019 GPS Date Rollover - BIOS/Firmware Upgrade Recommended
05-Nov-2019
- Video:Field Notice: FN - 70048 - EDR Transmitter Module - Oscillator Nonfunctional over Entire Temperature Range - RMA Unit - Replace on Failure
04-Nov-2019
- Video:Field Notice: FN - 70471 - PII35 - Certain Prisma II SuperQAM 1.2 GHz 1550 Transmitters May Experience Low MER - BIOS/Firmware Upgrade Recommended
26-Nov-2019
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October 2019
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- Hyperconverged Infrastructure:Field Notice: FN - 70436 - UCS-FI-6454 Might Send Traffic Prior to Full Configuration Load - Workaround Provided
29-Oct-2019
- Routers:Field Notice: FN - 63405 - CISCO18XX & CISCO28XX Might Fail to Boot After a Power Cycle - Replace on Failure
25-Oct-2019
- Routers:Field Notice: FN - 64024 - ASR-920-PWR-A Might Fail to Start on Power Up - Replace on Failure
24-Oct-2019
- Servers - Unified Computing:End-of-Life UCS Management - Partner Ecosystem (All Releases)
22-Oct-2019
- Optical Networking:Field Notice: FN - 64230 - NCS1K-CNTLR Might Fail After 18 Months or Longer Due to Clock Signal Component Failure - Replace on Failure
17-Oct-2019
- Routers:Field Notice: FN - 64231 - NCS5500 Line Cards Might Fail After 18 Months or Longer Due to Clock Signal Component Failure - Replace on Failure
17-Oct-2019
- Switches:Field Notice: FN - 64251 - Nexus 9000 Series N9K-C9504-FM-E/N9K-C9508-FM-E/N9K-X9732C-EX Might Fail After 18 Months or Longer Due to Clock Signal Component Failure - Replace on Failure
17-Oct-2019
- Security:Field Notice: FN - 64228 - ASA 5506, ASA 5506W, ASA 5506H, ASA 5508, and ASA 5516 Might Fail After 18 Months or Longer Due to Clock Signal Component Failure - Replace on Failure
17-Oct-2019
- Routers:Field Notice: FN - 64252 - IR809/IR829 Industrial Integrated Services Routers Might Fail After 18 Months or Longer Due to Clock Signal Component Failure - Replace on Failure
17-Oct-2019
- Routers:Field Notice: FN - 64253 - ISR4331, ISR4321, ISR4351 and UCS-E120 Might Fail After 18 Months or Longer Due to Clock Signal Component Failure - Replace on Failure
17-Oct-2019
- Security:Field Notice: FN - 64250 - Cisco ISA3000 Industrial Security Appliance Might Fail After 18 Months or Longer Due to Clock Signal Component Failure - Replace on Failure
17-Oct-2019
- Collaboration Endpoints:Field Notice: FN - 70173 - CP-8821 – Potential Battery and Battery Compartment Gasket Damage - Hardware Upgrade Available
16-Oct-2019
- Security:Field Notice: FN - 70457 - Firepower 1000 Series Security Appliances - Some Units Shipped with an Incomplete Installation of Firepower Software - Workaround Provided
09-Oct-2019
- Cloud and Systems Management:Field Notice: FN - 70460 - Cisco DNA Center PKI Broker Failure Causes Some Trustpoint Operations to Fail - Software Upgrade Recommended
08-Oct-2019
- Cloud and Systems Management:Field Notice: FN - 70456 - Cisco DNA Center Appliances Fail to Boot When Cisco Integrated Management Controller Firmware Version 4.0(4c) or Later is Installed - Not Compatible - Workaround Provided
05-Oct-2019
- Switches:Field Notice: FN - 70277 - DC Power Supply Hardware Component Failure Results in Loss of Power Output - Hardware Upgrade Required
01-Oct-2019
- Hyperconverged Infrastructure:Field Notice: FN - 70436 - UCS-FI-6454 Might Send Traffic Prior to Full Configuration Load - Workaround Provided
29-Oct-2019
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September 2019
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- Routers:Field Notice: FN - 70264 - Limited Set of CGR1120 and CGR1240 Units Might Experience GPS Failures - Workaround Provided
Updated 27-Sep-2019
- Cisco Interfaces and Modules:Field Notice: FN - 70448 - Products with Modem 7750 That Use the Cellular GPS Feature Will Have the Week Number Counter Reset on 2019-11-03 - Workaround Provided
Updated 03-Sep-2019
- Routers:Field Notice: FN - 64191 - Catalyst 3850/3650 Switches That Run Cisco IOS XE Releases 3.6.5E/3.7.4E or Earlier Might Exhibit High CPU Usage - Workaround Provided
Updated 03-Sep-2019
- Routers:Field Notice: FN - 70447 - Products with Modems 7700 and 7710 That Use the Cellular GPS Feature Will Have the Week Number Counter Reset on 2019-11-03 - Workaround Provided
Updated 03-Sep-2019
- Security:Field Notice: FN - 70442 - Firepower Software - Security Platform Might Not Trust Threat Grid Certificates - Software Upgrade Recommended
Updated 03-Sep-2019
- Security:Field Notice: FN - 70441 - Firepower Software - mysql-server.err Log File Might Consume Excessive Disk Space - Workaround Provided
Updated 03-Sep-2019
- Routers:Field Notice: FN - 70264 - Limited Set of CGR1120 and CGR1240 Units Might Experience GPS Failures - Workaround Provided
Updated 27-Sep-2019
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August 2019
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- Security:Field Notice: FN - 70445 - AnyConnect Secure Mobility Client Users with macOS 10.15.x Might Not Be Able to Establish VPN Connections or Might Receive Pop-Up Warning Messages - Software Upgrade Recommended
Updated 30-Aug-2019
- Switches:Field Notice: FN - 70224 - Certain CPAK-100G-LR4= Modules Are Not Recognized in ASR 9000 Series Routers - Hardware Upgrade Available
15-Aug-2019
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Routers
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Branch Routers
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Industrial Routers
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Service Provider Core Routers
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Service Provider Edge Routers
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Software-Defined WAN (SD-WAN)
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Virtual Routers
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WAN Aggregation and Internet Edge Routers
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WAN Optimization
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Switches
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Campus LAN Switches - Access
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Campus LAN Switches - Core and Distribution
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Data Center Switches
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Industrial Ethernet Switches
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Service Provider Switches - Aggregation
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Service Provider Switches - Ethernet Access
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Virtual Networking
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WAN Switches
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Security
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Advanced Malware Protection (AMP)
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Email Security
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Firewalls
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Network Visibility and Segmentation
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Next-Generation Intrusion Prevention System (NGIPS)
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Security Management
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VPN and Endpoint Security Clients
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Web Security
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Wireless
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Access Points
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Antennas
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Client Adapters and Client Software
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Mobile Internet
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Outdoor and Industrial Wireless
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Wireless LAN Controller
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Unified Communications
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Call Control
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Collaboration Management and Licensing
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Communications Gateways
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Telephony Extensions
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Unified Communications Applications
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Voice Servers
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Collaboration Endpoints
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Collaboration Desk Endpoints
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Collaboration Peripherals
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Collaboration Room Endpoints
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IP Phones
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Software Clients
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TelePresence Integration Solutions
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Servers - Unified Computing
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Cloud and Systems Management
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Collaboration and Unified Communications Management
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Data Center Infrastructure Management
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IoT Management and Automation
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Network Automation and Management
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Network Controllers and Applications
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Policy and Automation Controllers
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Routing and Switching Management
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Security and Identity Management
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Services
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Conferencing
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Video Conferencing
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Web Conferencing
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Video
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Access/Edge
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Digital Media Suite
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Headend, Content Contribution and Distribution
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Other Video Products
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Videoscape
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Application Networking Services
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Data Center Application Services
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Cisco Interfaces and Modules
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Connected Safety and Security
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Physical Access Control
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Contact Center
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Contact Center Solutions
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Options for Contact Center Solutions
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Hyperconverged Infrastructure
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IOS and NX-OS Software
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IOS
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IOS XR
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Optical Networking
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DWDM
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Optical Data Center Interconnects
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Packet Optical Transport Systems
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SONET/SDH
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Service Exchange
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Cisco Service Control
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Storage Networking
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MDS 9000 Multilayer Directors and Fabric Switches
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- Security:Field Notice: FN - 70445 - AnyConnect Secure Mobility Client Users with macOS 10.15.x Might Not Be Able to Establish VPN Connections or Might Receive Pop-Up Warning Messages - Software Upgrade Recommended
Updated 30-Aug-2019
Notification Options
Get notified when new Field Notices are published.
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Component Issues
Mexico's IFT implemented nation-wide dial plan changes that may affect some Cisco Unified Communication and Router products (August 2019).
A clock signal component issue can affect certain Cisco security and router products (February 2017).
Some memory components manufactured between 2005 and 2010 can affect certain products (February 2014).
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