Product Field Notice Summary
Field Notices are notifications that are published for significant issues, other than security vulnerability-related issues, that directly involve Cisco products and typically require an upgrade, workaround, or other customer action.
A Field Notice may be labeled as "Expired" on Cisco.com once the product issue becomes obsolete or all affected products reach their end of support date. Cisco provides the information contained on this page and all Field Notices officially in English only.
- Learn more about the QuoVadis PKI transition at the new Cisco QuoVadis Field Notice page.
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Most Recently Published Field Notices
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March 2023
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- Security:Field Notice: FN74001 - ASA Software: FPR1100 And FPR2100 Series Security Appliances Might Incorrectly Report Fan Alert Condition - Software Upgrade Recommended
22-Mar-2023
- Unified Communications:Field Notice: FN - 72568 - BroadWorks Server Upgrade to Any Version Between Rel_2022.04 to Rel_2023.02 Inclusively Might Fail - Workaround Provided
20-Mar-2023
- Unified Communications:Field Notice: FN - 72565 - CTI Channel Is Not Recreated After Xsi-Events Application Revert/Upgrade Which Causes Missed Notifications - Workaround Provided
20-Mar-2023
- Security:Field Notice: FN - 72552 - Identity Services Engine: Connections to Microsoft Endpoint Configuration Manager Might Fail After the March 14, 2023 Microsoft Security Patch Is Installed - Workaround Provided
16-Mar-2023
- Security:Field Notice: FN - 72550 - ASA and Firepower Software: Secure Firewall Appliance Might Traceback And Reload In A High Availability Configuration - Software Upgrade Recommended
16-Mar-2023
- Unified Communications:Field Notice: FN - 72551 - Device Activation Using Activation Code No Longer Functional - Software Upgrade Recommended
07-Mar-2023
- Switches:Field Notice: FN - 72495 - Nexus 9000 Series Switch Stuck in Boot Loop Due to "policyelem hap" Reset After Conversion to ACI - Workaround Provided
07-Mar-2023
- Security:Field Notice: FN - 72439 - ASA and FTD Software: Network Address Translation Might Become Disabled - Software Upgrade Recommended
06-Mar-2023
- Collaboration Endpoints:Field Notice: FN - 72517 - Cisco Room Navigator Foot Stand Replacement - Hardware Upgrade Available
03-Mar-2023
- Routers:Field Notice: FN - 72541 - Some NCS 540 Routers Might Experience Multiple Reloads or Show No Console - Software Upgrade Recommended
01-Mar-2023
- Security:Field Notice: FN74001 - ASA Software: FPR1100 And FPR2100 Series Security Appliances Might Incorrectly Report Fan Alert Condition - Software Upgrade Recommended
22-Mar-2023
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February 2023
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- Unified Communications:Field Notice: FN - 72549 - Removal of AP.xsp.23.0.1075.ap381781 Leaves XSP in a Faulty State - Software Upgrade Recommended
28-Feb-2023
- Collaboration Endpoints:Field Notice: FN - 72497 - Cisco Room Navigator Ethernet Connector Failure - Replace on Failure
21-Feb-2023
- Routers:Field Notice: FN - 72545 - Cisco SD-WAN: DigiCert Controller Certificate Authorization Option No Longer Supported after March 31, 2023 - Configuration Change Recommended
17-Feb-2023
- Security:Field Notice: FN - 72499 - AnyConnect Network Access Manager 4.9.x and 4.10.x Fails to Authenticate with ISE Release 3.1.x - Software Upgrade Recommended
13-Feb-2023
- Unified Communications:Field Notice: FN - 72539 - BroadWorks Application Server Does Not Send XSI DoNotDisturbSyncEvent in AS-25_Rel_2022.11_1.270 - Software Upgrade Recommended
09-Feb-2023
- Wireless:Field Notice: FN - 72415 - QuoVadis Root CA 2 Decommission Might Affect AireOS Smart Licensing and Smart Call Home, and Mobility Express Software Downloads from Cisco.com - Software Upgrade Recommended
06-Feb-2023
- Switches:Field Notice: FN - 72150 - Nexus 9000/3000 Will Fail With SSD Read-Only Filesystem – Power Cycle Required - BIOS/Firmware Upgrade Recommended
06-Feb-2023
- Contact Center:Field Notice: FN - 72432 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE)/Unified Contact Center Express (UCCX) Solution: Impact of Chrome Private Network Access Deprecation - Software Upgrade Recommended
01-Feb-2023
- Unified Communications:Field Notice: FN - 72549 - Removal of AP.xsp.23.0.1075.ap381781 Leaves XSP in a Faulty State - Software Upgrade Recommended
28-Feb-2023
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January 2023
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- Cloud and Systems Management:Field Notice: FN - 72500 - Prime Infrastructure Server Crashes when /var/log/audit Log Fills and Hits 100% - Workaround Provided
30-Jan-2023
- Unified Communications:Field Notice: FN - 72542 - BroadWorks Might Fail to Start After Patch ap383514 Is Applied - Software Upgrade Recommended
27-Jan-2023
- Wireless:Field Notice: FN - 63942 - Wireless Lightweight Access Points and WLAN Controllers Fail to Create CAPWAP Connections Due to Certificate Expiration - Software Upgrade Recommended
25-Jan-2023
- Conferencing:Field Notice: FN - 72543 - QuoVadis Root CA 2 Decommission Can Affect Cisco Meeting Management Smart Licensing - Software Upgrade Recommended
12-Jan-2023
- Unified Communications:Field Notice: FN - 72302 - Cisco IP Phones Might Fail to Operate Correctly Due to a New Manufacturer Installed Certificate - Configuration Change Recommended
04-Jan-2023
- Cloud and Systems Management:Field Notice: FN - 72500 - Prime Infrastructure Server Crashes when /var/log/audit Log Fills and Hits 100% - Workaround Provided
30-Jan-2023
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December 2022
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- Security:Field Notice: FN - 72522 - Firepower Software: Firepower Management Center MonetDB Database Might Crash Due To File Size Error - Software Upgrade Recommended
21-Dec-2022
- Wireless:Field Notice: FN - 72524 - During Software Upgrade/Downgrade, Cisco IOS APs Might Remain in Downloading State After December 4, 2022 Due to Certificate Expiration - Software Upgrade Recommended
21-Dec-2022
- Conferencing:Field Notice: FN - 72368 - Some DIMMs Might Fail Prematurely Due to a Manufacturing Deviation - Hardware Upgrade Available
21-Dec-2022
- Data Center Analytics:Field Notice: FN - 72347 - Nexus Dashboard Installation Will Fail for DCNM Versions 11.3 and 11.4 - Replace on Failure
21-Dec-2022
- Unified Communications:Field Notice: FN - 72518 - Unable to Apply AS ap384015 Due to an Upgrade Script Issue - Software Upgrade Recommended
20-Dec-2022
- Cloud and Systems Management:Field Notice: FN - 72520 - Some Cisco DNA Center Appliances Shipped Between September 2022 and November 2022 Have Incorrect Firmware Installed - BIOS/Firmware Upgrade Recommended
19-Dec-2022
- Routers:Field Notice: FN - 70264 - Limited Set of CGR1120 and CGR1240 Units Might Experience GPS Failures - Workaround Provided
16-Dec-2022
- Security:Field Notice: FN - 72077 - FPR9300 and FPR4100 Series Security Appliances - Some Appliances Might Fail to Pass Traffic After 3.2 Years of Uptime - Power Cycle Required - Software Upgrade Recommended
16-Dec-2022
- Switches:Field Notice: FN - 72441 - Oplink Transceivers Version 3 Are Not Qualified and Supported - Configuration Change Recommended
16-Dec-2022
- Routers:Field Notice: FN - 70601 - Some Cisco vEdge 100M Routers Might Fail to Detect the SIM Card - Hardware Upgrade Available
16-Dec-2022
- Switches:Field Notice: FN - 70277 - DC Power Supply Hardware Component Failure Results in Loss of Power Output - Hardware Upgrade Required
16-Dec-2022
- Switches:Field Notice: FN - 72464 - Nexus 9300 Switches And APIC Servers Can Experience Memory Failures - Hardware Upgrade Available
13-Dec-2022
- Wireless:Field Notice: FN - 70479 - Out-Of-The-Box AP Fails to Join Controller or Joins with Single Radio Due to Country Mismatch - Replace on Failure
12-Dec-2022
- Security:Field Notice: FN - 72501 - Firepower Software: Automatic Software Downloads And Content Updates Might Fail After January 10, 2023 - Software Upgrade Recommended
12-Dec-2022
- Security:Field Notice: FN - 72522 - Firepower Software: Firepower Management Center MonetDB Database Might Crash Due To File Size Error - Software Upgrade Recommended
21-Dec-2022
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November 2022
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- Unified Communications:Field Notice: FN - 72508 - Auto-Revert on Upgrade Failures Can Leave the Server in a Broken State - Software Upgrade Recommended
28-Nov-2022
- Switches:Field Notice: FN - 70184 - C9410R and C9407R Chassis Power Cable – Incorrect Rating for Some U.S. Uses - Hardware Upgrade Required
17-Nov-2022
- Cisco Interfaces and Modules:Field Notice: FN - 72192 - Limited Number of QSFP 40G-LR4 Transceivers Might Observe “Link Down” Failures - Replace on Failure
16-Nov-2022
- Optical Networking:Field Notice: FN - 72157 - Limited Number of NCS1K-2KW-DC Units Shipped with Earlier Firmware Version Might Display Firmware Mismatch Alarm - Replace on Failure
16-Nov-2022
- Unified Communications:Field Notice: FN - 72503 - ADP 2022.09_1.344: NullPointerException Thrown when Attempting to Retrieve a File - Software Upgrade Recommended
16-Nov-2022
- Servers - Unified Computing:Field Notice: FN - 72187 - UCS 2408 IOM Upgrade/Downgrade Failure on Some Units Shipped in April 2021 - Hardware Upgrade Available
16-Nov-2022
- Unified Communications:Field Notice: FN - 72434 - Media Server Might Crash/Restart During Download of Prompts Over HTTP - Software Upgrade Recommended
14-Nov-2022
- Security:Field Notice: FN - 72502 - Secure Web, Secure Management, and Secure Email Virtual Appliances Might Not Receive Updates After January 13, 2023 - Configuration Change Recommended
14-Nov-2022
- Security:Field Notice: FN - 72427 - Identity Services Engine: End of Support for UDID-Based Queries for Microsoft Intune MDM Integrations - Software Upgrade Recommended
09-Nov-2022
- Security:Field Notice: FN - 72483 - Firepower Management Center Software: User Interface Might Become Inaccessible When Integrated with the Cisco Identity Services Engine - Software Upgrade Recommended
07-Nov-2022
- Unified Communications:Field Notice: FN - 72508 - Auto-Revert on Upgrade Failures Can Leave the Server in a Broken State - Software Upgrade Recommended
28-Nov-2022
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October 2022
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- Unified Communications:Field Notice: FN - 72491 - New Version of BroadWorks Patch ap382824 Released - Software Upgrade Recommended
21-Oct-2022
- Unified Communications:Field Notice: FN - 72490 - Patch Missing Dependency on Previous Tomcat Upgrade Patches - Software Upgrade Recommended
21-Oct-2022
- Unified Communications:Field Notice: FN - 72484 - BroadWorks Network Server Release 2022.07 is No Longer Available for Download - Software Upgrade Recommended
17-Oct-2022
- Servers - Unified Computing:Field Notice: FN - 63853 - UCS FC Storage Traffic via VIC Might Experience Drop Under Certain Situations - Software Upgrade Recommended
13-Oct-2022
- Routers:Field Notice: FN - 72481 - Cisco SD-WAN Controllers Are Incompatible with Public TLS/SSL X.509 Certificates Signed After September 1, 2022 - Workaround Provided
03-Oct-2022
- Unified Communications:Field Notice: FN - 72491 - New Version of BroadWorks Patch ap382824 Released - Software Upgrade Recommended
21-Oct-2022
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September 2022
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- Wireless:Field Notice: FN - 72424 - Later Versions of Some Wi-Fi 6 Access Points Fail to Join the WLAN Controller - Software Upgrade Recommended
Updated 26-Sep-2022
- Routers:Field Notice: FN - 72370 - Some NCS-57C3-MOD-SYS Routers Might Not Read Power Supply Details of NC57-1600W-DCFW - Software Upgrade Recommended
Updated 21-Sep-2022
- Switches:Field Notice: FN - 72145 - Nexus ACI 9000 Will Fail With SSD Read-Only Filesystem – Power Cycle Required - BIOS/Firmware Upgrade Recommended
Updated 19-Sep-2022
- Routers:Field Notice: FN - 72418 - NCS 540 Router: N540X-4Z14G2Q-D Will Not Boot With Cisco IOS XR Release 7.4.2 - Software Upgrade Recommended
Updated 08-Sep-2022
- Unified Communications:Field Notice: FN - 72478 - Cisco Unified SIP Proxy Version 10.x Might Exhibit Service and Call Failures - Workaround Provided
Updated 07-Sep-2022
- Unified Communications:Field Notice: FN - 72440 - XSI Subscriptions Could Be Rejected with "Unauthorized Request" Response - AP382053 - Software Upgrade Recommended
Updated 06-Sep-2022
- Servers - Unified Computing:Field Notice: FN - 72437 - AMD M6 Servers Might Fail Initial Discovery When Equipped with a Cisco VIC Card - Configuration Change Recommended
Updated 06-Sep-2022
- Cloud and Systems Management:Field Notice: FN - 72338 - Many Queries to "Systems?_dc=" by APIC Browser Cause APIC UI to Become Slow - Software Upgrade Recommended
Updated 06-Sep-2022
- Servers - Unified Computing:Field Notice: FN - 72479 - Upgrade to Release 4.2(2a) Will Fail for B-Series M5 Servers - Workaround Provided
Updated 02-Sep-2022
- Wireless:Field Notice: FN - 72424 - Later Versions of Some Wi-Fi 6 Access Points Fail to Join the WLAN Controller - Software Upgrade Recommended
Updated 26-Sep-2022
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August 2022
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- Cloud and Systems Management:Field Notice: FN - 72438 - Specific Releases of Network Services Orchestrator Might Crash Due to a Resource Leak - Software Upgrade Recommended
29-Aug-2022
- Security:Field Notice: FN - 72466 - Identity Services Engine – Passive ID WMI Provider Fails After Windows Server KB500442 Installation - Configuration Change Recommended
25-Aug-2022
- Unified Communications:Field Notice: FN - 72291 - Cisco Unity Connection: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing Functionality - Workaround Provided
18-Aug-2022
- Security:Field Notice: FN - 72385 - Firepower Software: TCP Connections Disconnect When Idle Timeout is Configured - Software Upgrade Recommended
16-Aug-2022
- Unified Communications:Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided
12-Aug-2022
- Security:Field Notice: FN - 72425 - Firepower Software: Firepower Management Center MonetDB Database Might Crash And Fail To Show Connection Events - Software Upgrade Recommended
09-Aug-2022
- Switches:Field Notice: FN - 72115 - Nexus Product Line: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Software Upgrade Recommended
02-Aug-2022
- Cloud and Systems Management:Field Notice: FN - 72438 - Specific Releases of Network Services Orchestrator Might Crash Due to a Resource Leak - Software Upgrade Recommended
29-Aug-2022
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July 2022
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- Optical Networking:Field Notice: FN - 72217 - SUDI Certificate Expiration Might Impact Certain Encryption Functionality on Optical Products - Software Upgrade Recommended
Updated 28-Jul-2022
- Cloud and Systems Management:Field Notice: FN - 72428 - Expired PKI Certificate on DNA Center Causes AI Network Analytics Features to Fail - Software Upgrade Recommended
Updated 28-Jul-2022
- Unified Communications:Field Notice: FN - 72419 - Unable to Activate Numbers at the Group Level on CommPilot - Software Upgrade Recommended
Updated 25-Jul-2022
- Security:Field Notice: FN - 72303 - Firepower Software - Firepower Management Center MonetDB Database Might Crash and Cause Loss of Connection Events - Software Upgrade Recommended
Updated 25-Jul-2022
- Switches:Field Notice: FN - 72400 - New Hardware Versions of Cisco Catalyst IE3400 Rugged/IE3400 Heavy Duty Series Will Be Supported with Minimum Software Release - Software Upgrade Recommended
Updated 19-Jul-2022
- Security:Field Notice: FN - 72384 - Cisco Security Manager: Automatic Software Downloads Might Fail After June 30, 2022 - Software Upgrade Recommended
Updated 08-Jul-2022
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Routers
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Branch Routers
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Cloud Edge
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Industrial Routers and Gateways
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Network Functions Virtualization
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Service Provider Core Routers
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Service Provider Edge Routers
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Service Provider Infrastructure Software
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Software-Defined WAN (SD-WAN)
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Virtual Routers
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WAN Aggregation and Internet Edge Routers
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WAN Optimization
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Switches
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Campus LAN Switches - Access
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Campus LAN Switches - Compact
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Campus LAN Switches - Core and Distribution
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Data Center Switches
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Industrial Ethernet Switches
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Service Provider Switches - Aggregation
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Service Provider Switches - Ethernet Access
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Virtual Networking
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Security
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Advanced Malware Protection (AMP)
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Email Security
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Firewalls
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Network Visibility and Segmentation
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Next-Generation Intrusion Prevention System (NGIPS)
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Security Management
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VPN and Endpoint Security Clients
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Web Security
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Workload Security
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Wireless
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Access Points
- 800 and 1900 Series ISR Integrated Access Points
- Aironet 700W Series Access Points
- Aironet 1600 Series
- Aironet 1700 Series Access Points
- Aironet 1815 Series Access Points
- Aironet 1830 Series Access Points
- Aironet 1850 Series Access Points
- Aironet 2600 Series
- Aironet 2700 Series Access Points
- Aironet 2800 Series Access Points
- Aironet 3500 Series
- Aironet 3600 Series
- Aironet 3700 Series Access Points
- Aironet 3800 Series Access Points
- Aironet 4800 Access Points
- Business 100 Series Access Points
- Business 100 Series Mesh Extenders
- Business 200 Series Access Points
- Catalyst 9105AX Series Access Points
- Catalyst 9115AX Series Access Points
- Catalyst 9120AX Series Access Points
- Catalyst 9130AX Series Access Points
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Antennas
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Client Adapters and Client Software
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Mobile Internet
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Outdoor and Industrial Wireless
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Wireless LAN Controller
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Wireless LAN Management
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Unified Communications
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Call Control
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Cloud Calling
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Collaboration Management and Licensing
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Communications Gateways
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Telephony Extensions
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Unified Communications Applications
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Collaboration Endpoints
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Collaboration Desk Endpoints
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Collaboration Peripherals
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Collaboration Room Endpoints
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IP Phones
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Software Clients
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TelePresence Integration Solutions
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Servers - Unified Computing
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Cloud and Systems Management
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Collaboration and Unified Communications Management
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Data Center Infrastructure Management
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IoT Management and Automation
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Network Automation and Management
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Policy and Automation Controllers
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Routing and Switching Management
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Security and Identity Management
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Service Management and Orchestration
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Services
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Conferencing
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Video Conferencing
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Web Conferencing
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Video
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Access/Edge
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Digital Media Suite
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Other Video Products
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Sports and Entertainment
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Cisco Interfaces and Modules
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Connected Safety and Security
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Physical Access Control
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Contact Center
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Contact Center Solutions
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Options for Contact Center Solutions
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Data Center Analytics
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Hyperconverged Infrastructure
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IOS and NX-OS Software
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IOS
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IOS XR
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NX-OS
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Optical Networking
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DWDM
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Optical Data Center Interconnects
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Packet Optical Transport Systems
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SONET/SDH
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Storage Networking
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MDS 9000 Multilayer Directors and Fabric Switches
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- Optical Networking:Field Notice: FN - 72217 - SUDI Certificate Expiration Might Impact Certain Encryption Functionality on Optical Products - Software Upgrade Recommended
Updated 28-Jul-2022
Notification Options
Get notified when new Field Notices are published.
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The Cisco Technical Support app provides anywhere, anytime access to field notices and documentation, support cases and contract information.
Component Issues
Mexico's IFT implemented nation-wide dial plan changes that may affect some Cisco Unified Communication and Router products (August 2019).
A clock signal component issue can affect certain Cisco security and router products (February 2017).
Some memory components manufactured between 2005 and 2010 can affect certain products (February 2014).
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