Field Notice: FN74409 - A Small Number of Cisco Nexus Dashboard ND-NODE-G5S Nodes Are Running an Incorrect Software Release - Software Upgrade Recommended

Available Languages

Updated:June 17, 2026
Document ID:FN74409

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

High
Impact Rating:
High
First Published:
2026-Jun-17
Last Published:
2026-Jun-17
Revision:
1.0
Cisco Bug IDs:

Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected


Affected Product Name Description Comments
ND-NODE-G5S Nexus Dashboard Node  
ND-NODE-G5S= Nexus Dashboard Node  




Defect Information


Defect IDHeadline
CSCwu67318Manufacturing loaded an incorrect software release on Cisco Nexus Dashboard ND-NODE-G5S Nodes

Problem Description


A small number of Cisco Nexus Dashboard ND-NODE-G5S nodes are running an incorrect release of Cisco Nexus Dashboard Software.


Background


During the manufacturing process, an incorrect release of Cisco Nexus Dashboard was installed on a small number of ND-NODE-G5S nodes.


Problem Symptom


If an ND-NODE-G5S node is running Cisco Nexus Dashboard Release 4.2.0.103a, it may not join a cluster or function correctly, and software upgrades may fail.


Workaround/Solution


Cisco Nexus Dashboard Platform is a purpose-built physical appliance that is designed to run Cisco Nexus Dashboard. These appliances can be ordered as single-node or three-node clusters, which can be extended by adding secondary or standby nodes. 

Use the following steps to determine if a node is running the affected software release and, if necessary, to re-image the node with a generally available release.

Note: The node hardware is working fine. Do not create a Return Materials Authorization (RMA) for the node.

Step 1: Determine which release of Cisco Nexus Dashboard is currently running on the server.

  • Scenario 1: If the cluster is already bootstrapped and Nexus Dashboard is currently running:
    • Log in to the Nexus Dashboard web UI.
    • Choose Admin > Systems Software.
    • Under Cluster Software, see the current version.
  • Scenario 2: If the cluster is not bootstrapped and Cisco Nexus Dashboard is not currently running on the server:
    • Bootstrap the cluster.
    • Using SSH or the Cisco Integrated Management Controller (IMC) console, log in to each node using the rescue-user credentials.
    • Use the acs version command to display the current software release.
  • Scenario 3: If a standby or worker node is being added to an existing cluster but fails to join, follow the steps in Scenario 2 to determine the current version. All nodes in the cluster need to be running generally available release 4.2.1 or 4.1.1g.

If all nodes are running Release 4.2.1 (4.2.1.10) or Release 4.1.1g, no further action is needed.   

If any node is running Release 4.2.0.103a, proceed to Step 2.

Step 2: Re-image the node.

If the node is running Cisco Nexus Dashboard Release 4.2.0.103a, re-image the node to run a generally available release. Download the generally available Nexus Dashboard software release from the Cisco Software Download Center.

Follow the detailed re-image procedure that is provided in the Cisco Nexus Dashboard Troubleshooting documentation.

Important: Upgrades are not supported for this situation. The node must be re-imaged.

Either Cisco Nexus Dashboard ISO Image nd-dk9.4.2.1.10.iso or nd-dk9.4.1.1g.iso can be used on the ND-NODE-G5S server.

Step 3: Verify the Cisco Nexus Dashboard Release.

To check that either Release 4.2.1 or Release 4.1.1g is running on the node, do the following:

  • Log in to the Nexus Dashboard web UI. 
  • Choose Admin > Systems Software. 
  • Under Cluster Software, view the current version. 

How to Identify Affected Products


To identify an affected products, use the instructions in Step 1 in the Workaround/Solutions section of this field notice.


Serial Number Validation


The Cisco Support Assistant (CSA) can help verify whether a device is impacted by the issue that is described in this Field Notice. To check the device, either enter the serial number in the CSA on the right side of this page or click the following URL: Cisco Support Assistant

Revision History


VersionDescriptionSectionDate
1.0Initial Release—2026-JUN-17

For More Information

For further assistance or for more information about this field notice, contact the Cisco Technical Assistance Center (TAC) using one of the following methods:

Receive Email Notification About New Field Notices

To receive email updates about Field Notices (reliability and safety issues), Security Advisories (network security issues), and end-of-life announcements for specific Cisco products, set up a profile in My Notifications.

Was this Document Helpful?

FeedbackFeedback

Contact Cisco

This Document Applies to These Products