Participating Addendum for HI #15-04
Contract Start Date: 7/8/2014
Contract End Date: 5/31/2021
IMPORTANT NOTICE: Please be advised that this contract is expired. See the current replacement contract #AR3227 for HI Here.
The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:
To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.
LEGAL COMPANY NAME & PRIMARY BUSINESS ADDRESS |
PARTNER CONTACT INFORMATION |
---|---|
CDW Government LLC * 230 N. Milwaukee Ave. Vernon Hills, IL 60061 Phone: 847-465-6000 Toll Free: 800-808-4239 Fax: 847-968-0978 Federal ID #38-3679518 COVID-19 Message *Authorized Sourcefire Reseller |
REMIT-TO: CDW 75 Remittance Dr. Suite 1515 Chicago, IL 60675-1515 CUSTOMER ORDERS: Aleko Kontos 230 N. Milwaukee Ave. Vernon Hills, IL 60061 Phone: 877-325-0918 Cust Srvc/ESCALATIONS: Aleko Kontos Phone: 877-325-0918 |
Century Computers, Inc. dba Pacxa 1000 Bishop St., Ste 701 Honolulu, HI 96813 Phone: 808.791.5944 Toll Free: 808.585.0444 Federal ID #99-0343144 |
REMIT-TO: Eric Pisaro Administrative Services P.O. Box 3347 Honolulu, HI 96801 CUSTOMER ORDERS: Susan Ueno P.O. Box 3347 Honolulu, HI 96801 Phone: 808-781-5970 Cust Srvc/ESCALATIONS: Susan Ueno Phone: 808-781-5970 |
CVE Technologies Group Inc 1338 Gustin Road Salt Lake City, UT 84104 Phone: 801-908-6666 Fax: 801-908-6677 Federal ID #460530211 |
REMIT-TO: Accounts Payable 1338 Gustin Road Salt Lake City, UT 84104 CUSTOMER ORDERS: Mike Merrill 733 Bishop Street, Suite 2170 Honolulu, HI 96813 Phone: 808-650-2670 Cust Srvc/ESCALATIONS: Mike Merrill Phone: 808-650-2670 |
EVO DC, LLC dba VPLS 98-810 Moanalua Road H-4 Aiea, HI 96701 Phone: 808-369-1011 Toll Free: 888-365-2656 Federal ID #81-4975797 |
REMIT-TO: USBilling Dept LA 25225 Pasadena, CA 91185-5185 CUSTOMER ORDERS: Hawaii Sales Team 98-810 Moanalua Road H-4 Aiea, HI 96701 Phone: 808-369-1011 Cust Srvc/ESCALATIONS: Ricky Zheng Phone: 808-369-1011 |
Hawaiian Telcom, Inc. 1177 Bishop Street, Gov-Sales A12 Honolulu, HI 96813 Phone: 808-546-3113 Fax: 808-546-8288 Federal ID #99-0049500 |
REMIT-TO: Hawaiian Telcom Services Company, Inc. P.O. Box 30760 Honolulu, HI 96820-0760 CUSTOMER ORDERS: Stephanie Saxton 1177 Bishop Street, Gov-Sales A12 Honolulu, HI 96813 Phone: 808-546-3113 Cust Srvc/ESCALATIONS: Stephanie Saxton Phone: 808-546-3113 |
Iron Bow Technologies, LLC 2303 Dulles Station Boulevard, Suite 400 Herndon, VA 20171 Phone: 703-279-3000 Toll Free: 800-338-8866 Fax: 301-322-4557 Federal ID #26-1615129 |
REMIT-TO: Iron Bow Technologies, LLC PNC BANK. N.A. P.O. Box 826474 Philadelphia, PA 19182-6474 CUSTOMER ORDERS: John Williams 737 Bishop Street, Ste 2040 Honolulu, HI 96813 Phone: 808-208-9199 Cust Srvc/ESCALATIONS: Trisha Averill Phone: 253-347-3672 |
Presidio Networked Solutions, Inc. 7701 Las Colinas Ridge #600, Irving, TX 75063 Phone: 469-549-9881 Fax: 469-549-3888 Federal ID #45-1263428 COVID-19 Message |
REMIT-TO: Accounts Receivable Region Credit Account Manager P.O. Box 677638 Dallas, TX 75267-7638 CUSTOMER ORDERS: Lori Watkins 6000 Meadows Road Suite 400 Lake Oswego, OR 97035 Phone: (503) 594-0358 Cust Srvc/ESCALATIONS: Rick Howard Phone: 503-594-0364 |
Prosis Hawaii, LLC 905 Kalanianaole Hwy SPC 2303 Kailua, HI 96734 Phone: 808-457-3074 Fax: 808-695-3906 Federal ID #91-2200055 |
REMIT-TO: Pilar Mudd 905 Kalanianaole Hwy SPC 2303 Kailua, HI 96734 CUSTOMER ORDERS: Pilar Mudd 905 Kalanianaole Hwy SPC 2303 Kailua, HI 96734 Phone: -808-695-3858 Cust Srvc/ESCALATIONS: Margo Siler Phone: 808-457-3071 |
Sirius Computer Solutions, Inc. 10100 Reunion Place, Suite 500 San Antonio, TX 78216 Phone: 210-369-8000 Toll Free: 800-460-1237 Fax: 866-313-0960 Federal ID #74-2836721 COVID-19 Message |
REMIT-TO: Phyllis Byrd 10100 Reunion Place, Suite 500 San Antonio, TX 78216 CUSTOMER ORDERS: Jason Yoshioka 10100 Reunion Place, Suite 500 San Antonio, TX 78216 Phone: 866-607-8226 Cust Srvc/ESCALATIONS: Phyllis Byrd Phone: 210-369-0617 |
vCORE Technology Solutions, LLC 1355 N Scottsdale Rd. Suite 140 Scottsdale, AZ 85257 Phone: 877-348-1174 Fax: 714-442-6615 Federal ID: #272607154 COVID-19 Message |
REMIT-TO: Scot Neville 1355 N Scottsdale Rd. Suite 140 Scottsdale, AZ 85257 Phone: 602-491-1278 CUSTOMER ORDERS: Operations Team 7595 Irvine Ctr Drive, Suite 130 Irvine, CA 92618 Phone: 949-299-0315 Cust Srvc/ESCALATIONS: Operations Team Phone: 949-299-0315 |
World Wide Technology, Inc. * 60 Weldon Parkway Maryland Heights, MO 63043 Phone: 314-919-1400 Toll Free: 800-432-7008 Fax: 314-919-1409 Federal ID #43-1912895 COVID-19 Message *Authorized Sourcefire Reseller |
REMIT-TO: Carol Harting 60 Weldon Parkway Maryland Heights, MO 63043 Phone: 314-995-6103 CUSTOMER ORDERS: Orders 1 World Wide Way St. Louis, MO 63146 Phone: 314-995-6103 Cust Srvc/ESCALATIONS: Carol Harting Phone: 314-995-6103 |
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ABBREVIATIONS:
Master Agreement: MA
Participating Addendum: PA
Attachment: Att
Amendment: Amdt
Exhibit: Ex
Eligible Users: All jurisdictions located within the State, which have obtained prior written approval of its respective Chief Procurement Officer. Private nonprofit health or human services organizations with current purchase of service contracts governed by Hawaii are eligible to participate upon mutual agreement between the Contractor and the nonprofit. Refer to PA, § 2.
Scope of Offerings: The full suite of Product and Service offerings available under the MA including: Data Center Application Services, Networking Software, Network Optimization and Acceleration, Optical Networking, Routers, Security, Storage Networking, Switches, Wireless and Unified Communications. Refer to PA, § 1.
Shipping and Delivery Information: Shipping terms are FOB Destination, shipping, and handling prepaid by Contractor (Subcontractor). Refer to MA, Att A, §8.4.
Limited Partner Professional Services: Subject to Contractor's approval and Reseller holds the appropriate Cisco certifications, authorized resellers are permitted to perform limited Partner Professional Services: Certified and Technical Project Management, Staging and Implementation Engineering (Installation), Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge transfer and Acceptance Testing. Refer to MA, Att B, §5.3.1.2.
Leasing: No. Refer to PA, § 4.
Refurbished Equipment: Yes. Cisco Refresh (formerly CCRE) is authorized. Refer to the website for further details.
Insurance: Refer to PA § 3. G.
Cisco SMARTnet | Discount % (Government) | Discount % (Education) |
---|---|---|
1-Year Contract | 10% | 25% |
3-Year Prepaid Contract* | 17% | 28% |
5-Year Prepaid Contract* | 21% | 30% |
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Technical/Maintenance Services (Not Under SMARTnet Program) 10%
Training/Learning Credits 0%
Advanced Services (Non-SOW Based) 0%
Cisco Services | Onsite NTE Amount/Hour* | Remote NTE Amount/Hour* |
---|---|---|
Maintenance Services | $600.00 | $525.00 |
Professional Services - Deployment Services | $743.17 | $661.17 |
Consulting/Advisory Services | $743.17 | $661.17 |
Architectural Design Services | $743.17 | $661.17 |
Statement of Work Services | $743.17 | $661.17 |
Training Deployment Services | $600.00 | $525.00 |
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NOTE: The hourly rates provided for Cisco Services are Not-To-Exceed (NTE) rates. Individual hours, or blocks of hours, may not be purchased separately. Cisco will use these rates to determine the total fixed price of a customer-approved Statement of Work (SOW) with specific deliverables. For “Partner Services”, please contact the authorized resellers directly for their rates. They are authorized to only provide Basic Installation and Configuration services (i.e. rack and stack work, installation of purchased Cisco equipment, etc.) under this Cisco NVP Data Communications Master Agreement AR-233 (14-19).
Partner Services | Onsite NTE Amount/Hour* | Remote NTE Amount/Hour** |
---|---|---|
Basic Installation and Configuration Services Only | $600.00 | $525.00 |
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NOTE: Limited Partner Services for Basic Install and Config include the following: Certified and Technical Project Management, Staging & Implementation Engineering, Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge Transfer, Acceptance Testing
*Onsite NTE Amount/Hour: Customer Premise Labor Rates Not To Exceed Hourly
*Remote NTE Amount/Hour: Vendor Premise Labor Rates Not To Exceed Hourly
Cisco Systems, Inc. ("Cisco") requires Purchase Orders under the NVP Cisco Master Agreement AR-233 (14 19) and each State's NVP Participating Addendum to be processed through our Authorized Resellers.
Customers (Authorized Purchasers) may select any of the Authorized Resellers listed for your State.
Authorized Resellers will directly ship the orders placed to the identified "Ship To" address (es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of the NVP Cisco Master Agreement AR-233 (14 19) and your State's respective NVP Participating Addendum.
Please refer to the NVP Cisco Master Agreement AR-233 (14 19) for warranty terms.
Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the warranty terms of the NVP Cisco Master Agreement AR-233 (14 19), the Authorized Reseller will work with you and Cisco on the matter.