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NASPO ValuePoint DataCom Hawaii

NVP #AR233 (14-19) Participating Addendum for HI #15-04

Contract Start Date: 7/8/2014
Contract End Date: 5/31/2019

NVP #AR233 (14-19) Participating Addendum for HI #15-04

Product Discount: 35%

Service Discount:

Cisco SMARTnet Discount % (Government) Discount % (Education)
1-Year Contract 10% 25%
3-Year Prepaid Contract* 17% 28%
5-Year Prepaid Contract* 21% 30%

Technical/Maintenance Services (Not Under SMARTnet Program) 10%

Training/Learning Credits 0%

Advanced Services (Non-SOW Based) 0%

 

Partner Services Onsite NTE Amount/Hour* Remote NTE Amount/Hour*
Maintenance Services $600.00 $525.00
Professional Services - Deployment Services $743.17 $661.17
Consulting/Advisory Services $743.18 $661.18
Architectural Design Services $743.19 $661.19
Statement of Work Services $743.20 $661.20
Partner Services $600.00 $525.00
Training Deployment Services $600.00 $525.00

*Onsite NTE Amount/Hour: Customer Premise Labor Rates Not To Exceed Hourly

*Remote NTE Amount/Hour: Vendor Premise Labor Rates Not To Exceed Hourly

NOTE: The hourly rates provided for Cisco Services are Not-To-Exceed (NTE) rates. Individual hours, or blocks of hours, may not be purchased separately. Cisco will use these rates to determine the total fixed price of a customer-approved Statement of Work (SOW) with specific deliverables. For “Partner Services”, please contact the authorized resellers directly for their rates. They are authorized to only provide Basic Installation and Configuration services (i.e. rack and stack work, installation of purchased Cisco equipment, etc.) under this Cisco NVP Data Communications Master Agreement AR-233 (14-19).

Cisco Systems, Inc. ("Cisco") requires Purchase Orders under the NVP Cisco Master Agreement #AR233 (14-19) and each State's NVP Participating Addendum to be processed through our Authorized Resellers.

Customers (Authorized Purchasers) may select any of the Authorized Resellers listed for your State.

Purchase Order Instructions

  1. Select one of the Authorized Resellers listed below.
  2. Issue the Purchase Order directly to the selected Authorized Reseller.
  3. Reference the NVP Cisco Master Agreement #AR233 (14-19) and your State's NVP Participating Addendum contract # (if applicable) on your Purchase Order.
  4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified ""Ship To"" address (es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of the NVP Cisco Master Agreement #AR233 (14-19) and your State's respective NVP Participating Addendum.

Return Goods Policy

Please refer to the NVP Cisco Master Agreement #AR233 (14-19) for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the warranty terms of the NVP Cisco Master Agreement #AR233 (14-19), the Authorized Reseller will work with you and Cisco on the matter.

ABBREVIATIONS:

Master Agreement: MA
Participating Addendum: PA
Attachment: Att
Amendment: Amdt
Exhibit: Ex

Eligible Users: All jurisdictions located within the State, which have obtained prior written approval of its respective Chief Procurement Officer. Private nonprofit health or human services organizations with current purchase of service contracts governed by Hawaii are eligible to participate upon mutual agreement between the Contractor and the nonprofit. Refer to PA, § 2.

Scope of Offerings: The full suite of Product and Service offerings available under the MA including: Data Center Application Services, Networking Software, Network Optimization and Acceleration, Optical Networking, Routers, Security, Storage Networking, Switches, Wireless and Unified Communications. Refer to PA, § 1.

Shipping and Delivery Information: Shipping terms are FOB Destination, shipping, and handling prepaid by Contractor (Subcontractor). Refer to MA, Att A, §8.4.

Limited Partner Professional Services: Subject to Contractor's approval and Reseller holds the appropriate Cisco certifications, authorized resellers are permitted to perform limited Partner Professional Services: Certified and Technical Project Management, Staging and Implementation Engineering (Installation), Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge transfer and Acceptance Testing. Refer to MA, Att B, §5.3.1.2.

Leasing: No. Refer to PA, § 4.

Refurbished Equipment: Yes. Cisco Refresh (formerly CCRE) is authorized. Refer to the website for further details.

Insurance: Refer to PA § 3. G.

Authorized NVP Resellers for the State

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

A-D | E-L | M-R | S-Z

LEGAL COMPANY NAME &
PRIMARY BUSINESS ADDRESS
PARTNER CONTACT
INFORMATION
Century Computers, Inc. dba PacXa
1000 Bishop St., Ste 701
Honolulu, HI 96813
Phone: 808-791-5973
Toll Free: 808-791-2000
Federal ID #99-0343144

REMIT-TO:
Shani Hiraoka
Director of Administrative Services
P.O. Box 3347
Honolulu, HI 96801

CUSTOMER ORDERS:
Shani Hiraoka
P.O. Box 3347
Honolulu, HI 96801
Phone: 808-791-5905

Cust Srvc/ESCALATIONS:
Shani Hiraoka
Phone: 808-791-5905
ConvergeOne, Inc.
3344 Highway 149
Eagan, MN 55121
Phone: 888-321-6227
Fax: 651-994-6801
Federal ID #411763228
REMIT-TO:
Accounts Receivable
NW 5807, PO BOX 1450
Minneapolis, MN 55485

CUSTOMER ORDERS:
Rob Fuller
5335 Meadows Road
Lake Oswego, OR 97035
Phone: 503-748-4829
Cust Srvc/ESCALATIONS:
Christopher Arga
Phone: 909-230-7064
CVE Technologies Group Inc
1338 Gustin Road
Salt Lake City, UT 84104
Phone: 801-908-6666
Fax: 801-908-6677
Federal ID #460530211
REMIT-TO:
Accounts Payable
1338 Gustin Road
Salt Lake City, UT 84104

CUSTOMER ORDERS:
Patti Nelson
1338 Gustin Road
Salt Lake City, UT 84104
Phone: 801-908-2647
Cust Srvc/ESCALATIONS:
Patti Nelson
Phone: 801-908-2647
Hawaiian Telcom, Inc.
1177 Bishop Street, Gov-Sales A12
Honolulu, HI 96813
Phone: 808-546-3113
Fax: 808-546-8288
Federal ID #99-0049500
REMIT-TO:
Hawaiian Telcom Services Company, Inc.
P.O. Box 30760
Honolulu, HI 96820-0760

CUSTOMER ORDERS:
Stephanie Saxton
1177 Bishop Street, Gov-Sales A12
Honolulu, HI 96813
Phone: 808-546-3113
Cust Srvc/ESCALATIONS:
Stephanie Saxton
Phone: 808-546-3113
Iron Bow Technologies, LLC
2303 Dulles Station Boulevard, Suite 400
Herndon, VA 20171
Phone: 703-279-3000
Toll Free: 800-338-8866
Fax: 301-322-4557
Federal ID #26-1615129
REMIT-TO:
Iron Bow Technologies, LLC
PNC BANK. N.A.
P.O. Box 826474
Philadelphia, PA 19182-6474

CUSTOMER ORDERS:
Brian Millsaps
737 Bishop Street, Ste 2040
Honolulu, HI 96813
Phone: 253-867-1852
Cust Srvc/ESCALATIONS:
Gabriella Hoffman
Phone: 703.279.5435
Prosis Hawaii, LLC
1130 N. Nimitz Hwy, Suite C303
Honolulu, HI 96817
Phone: 808-457-3074
Fax: 808-695-3906
Federal ID #91-2200055
REMIT-TO:
Joni Akasaki
1130 N. Nimitz Hwy, Suite C303
Honolulu, HI 96817

CUSTOMER ORDERS:
Jerry Denton
1130 N. Nimitz Hwy, Suite C303
Honolulu, HI 96817
Phone: 808-457-3071
Cust Srvc/ESCALATIONS:
Gerald Denton
Phone: 808-457-3071
Sirius Computer Solutions, Inc.
10100 Reunion Place, Suite 500
San Antonio, TX 78216
Phone: 210-369-8000
Toll Free: 800-460-1237
Fax: 866-313-0960
Federal ID #74-2836721
REMIT-TO:
Phyllis Byrd
10100 Reunion Place, Suite 500
San Antonio, TX 78216

CUSTOMER ORDERS:
Phyllis Byrd
10100 Reunion Place, Suite 500
San Antonio, TX 78216
Phone: 210-369-0617
Cust Srvc/ESCALATIONS:
Phyllis Byrd
Phone: 210-369-0617
vCORE Technology Solutions, LLC
8501 N Scottsdale Rd Ste 255
Scottsdale, AZ 85253
Phone: 877-348-1174
Fax: 714-442-6615
Federal ID: #272607154

REMIT-TO:
Scot Neville
8501 N Scottsdale Rd Ste 255
Scottsdale, AZ 85253
Phone: 602-491-1278

CUSTOMER ORDERS:
Operations Team
7595 Irvine Ctr Drive, Suite 130
Irvine, CA 92618
Phone: 949-299-0315
Cust Srvc/ESCALATIONS:
Operations Team
Phone: 949-299-0315
World Wide Technology, Inc. *
60 Weldon Parkway
Maryland Heights, MO 63043
Phone: 314-919-1400
Toll Free: 800-432-7008
Fax: 314-919-1409
Federal ID #43-1912895

*Authorized Sourcefire Reseller
REMIT-TO:
Carol Harting
60 Weldon Parkway
Maryland Heights, MO 63043
Phone: 314-995-6103

CUSTOMER ORDERS:
Tom Barela
60 Weldon Parkway
Maryland Heights, MO 63043
Phone: 808-539-3538
Cust Srvc/ESCALATIONS:
Carol Harting
Phone: 314-995-6103