NVP DataCom IA

NVP #AR3227

Participating Addendum for IA #21294
Contract Start Date: 04/01/2021
Contract End Date: 09/30/2024

Authorized NVP Fulfillment Partners for the State

The following Cisco fulfillment partners 1) currently qualify under Cisco's established fulfillment partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Fulfillment Partner's current Cisco Technical Certifications or Specializations, please refer to the Fulfillment Partner Locator Tool.

Carrier Access IT, LLC
1275 NW 128th St
Ste 210 Clive, Iowa 50325
Federal ID #82-3033025
IT Support
Phone: 855-303-9300
CDW Government, LLC.
120 S Riverside Plaza
Chicago, IL 60606
Federal ID #38-3679518
Josh Kurian
Phone: 312-705-0352
Toll Free: 877-874-9001
Fax: 312-705-7790
ConvergeOne, Inc
7601 Office Plaza DR N, Suite 110
Des Moines, IA 50266
Federal ID # 41-1763228
Casey Striegel
Phone: 913-307-2313
EmbarkIT, Inc.
1854 Fuller Road
West Des Moines, IA 50265
Federal ID #20-2606334
Tyler Penning
Phone: 515-440-1451
Toll Free: 866-440-1451
Heartland Business Systems, Inc.
1700 Stephen St.
Little Chute, WI 54140
Federal ID #39-1659152
Shane Kiley
Phone: 920-687-4195
OneNeck IT Solutions LLC
11191 Aurora Ave., Bldg 4
Urbandale, IA 50322
Federal ID #27-4293240
Juli Cambron
Phone: 515-334-5773
Toll Free: 855-663-6325

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Master Agreement: MA 
Participating Addendum: PA
Attachment: Att
Amendment: Amdt
Exhibit: Ex

Eligible Users: This NASPO ValuePoint Master Agreement and Participating Addendum may be used by all state agencies, institutions of higher education, political subdivisions and other entities authorized to use statewide contracts in the State of Iowa. Issues of interpretation and eligibility for participation are solely within the authority of the State Chief Procurement Official. Refer to PA §2.

Scope of Offerings: The full suite of product and service offerings available under the MA.  Refer to MA, Att B & PA §1.

Shipping and Delivery Information: Shipping terms are FOB Destination, freight pre-paid, for the standard shipping time intervals. Expedited shipping and/or a special delivery request that are non-standard delivery will result in additional charges to the Purchasing Entity. Refer to MA, Att A, §14.

Limited Fulfillment Partner Professional Services: Subject to Contractor's approval and the certifications held by its Fulfillment Partner, Fulfillment Partner can offer and provide limited Fulfillment Partner Professional Services: Certified and Technical Project Management, Staging and Implementation Engineering (Installation), Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge transfer and Acceptance Testing. Refer to MA, Att B, §2.2-3.

Leasing: State of Iowa agencies may only participate in a straight lease. State of Iowa agencies may not participate in alternative financing methods unless written approval has been granted by the proper State of Iowa authority. Other entities authorized to use statewide contracts in the State of Iowa, who are also separately authorized to enter into alternative financing arrangements, may participate in lease agreements and alternative financing methods based on the Master Agreement. The terms and conditions of the lease agreements or alternative financing arrangements will be set forth between the purchasing entity and the financing entity. Refer to PA §6.

Minimum Insurance Coverage: Refer to MA, §28

Purchase Orders: The MA number #AR3227 and the Iowa Contract Number #21294 must appear on every PO placed under the PA. Refer to PA §8.


The NVP Cisco Master Agreement #AR3227 is a "discount off list price" contract. Contract pricing is benchmarked to the approved NVP and/or Participating Entity Contract Price List as updated and posted on the Cisco and NVP contract webpages. Minimum contract discounts off the NVP Contract Price List have been established for eligible purchasers and is firm for the contract term. However, additional incremental discounts may be offered by Cisco Authorized Fulfillment Partners above and beyond the minimum, guaranteed discounts offered by Cisco.

Please refer to Attachment C ‐ Pricing Discounts and Value Added Services for further details on minimum contract discounts.

Hardware and Software (on premise) Discount: 35%

Cloud Services Discount: 10%

Service Packages (i.e., Maintenance, etc.) Discount: 10%

Training Discount: 0%

Non-SOW Cisco Services (i.e. Advanced, etc.) Discount: 0%

The hourly Value Added Service rates provided for Cisco Services are Not-To-Exceed (NTE) rates. Individual hours, or blocks of hours, may not be purchased separately. Cisco will use these rates to determine the total fixed price of a customer-approved Statement of Work (SOW) with specific deliverables.

For “Partner Services”, please contact the authorized fulfillment partners directly for their rates. They are authorized to only provide Basic Installation and Configuration services (i.e. rack and stack work, installation of purchased Cisco equipment, etc.) under this Cisco NVP Data Communications Master Agreement #AR3227.

Value Added Services

Onsite NTE Amount/Hour

Weekday, Weekend and Holiday*

Remote NTE Amount/Hour

Weekday, Weekend and Holiday *

Maintenance Services



Professional Services



Deployment Services



Consulting Advisory Services



Architectural Design Services



Statement of Work Services



Partner Services



Training Deployment Services



*Onsite NTE Amount/Hour: Customer Premise Labor Rates Not To Exceed Hourly

*Remote NTE Amount/Hour: Vendor Premise Labor Rates Not To Exceed Hourly

Cisco Systems, Inc. ("Cisco") requires Purchase Orders under the NVP Cisco Master Agreement #AR3227 and each State's NVP Participating Addendum to be processed through our Authorized Fulfillment Partners.

Customers (Purchasing Entity) may select any of the Authorized Fulfillment Partners listed for your State.

Purchase Order Instructions

  1. Select one of the Authorized Fulfillment Partners for this contract.
  2. Issue the Purchase Order directly to the selected Authorized Fulfillment Partner.
  3. Reference the NVP Cisco Master Agreement #AR3227 and your State's NVP Participating Addendum contract # (if applicable) on your Purchase Order.
  4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Fulfillment Partners will directly ship the orders placed to the identified "Ship To" address (es). Customers will then be invoiced directly by the Authorized Fulfillment Partners. Payments must be made in accordance with the terms of the NVP Cisco Master Agreement #AR3227 and your State's respective NVP Participating Addendum.

Return Goods Policy

Please refer to the NVP Cisco Master Agreement #AR3227 for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Fulfillment Partner who processed your original Purchase Order for the Cisco Products. Subject to the warranty terms of the NVP Cisco Master Agreement #AR3227, the Authorized Fulfillment Partners will work with you and Cisco on the matter.

For question, inquiries or escalations related to this contract, please send an email Email Icon with the following details:

  • Full Name
  • Company
  • Title
  • Email Address
  • Related Participating State(s) inquiry is referencing
  • Detailed inquiry/request

For any SKU related questions or inquiries, please complete the SKU Request Form.

NVP DC Reporting - Web Portal

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