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NVP DataCom MO

NVP #AR3227

Participating Addendum for MO #AR3227-MO
Contract Start Date: 09/09/2020
Contract End Date: 09/30/2024

Authorized NVP Fulfillment Partners for the State

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

CDW Government, LLC
200 N. Milwaukee Ave.
Vernon Hills, IL, 60061
Federal ID #38-3679518
Josh Kurian
Phone: 877-874-9001
ConvergeOne, Inc
10900 Nesbit Avenue S
Bloomington, MN 55437
Federal ID # 41-1763228
Kristin Garbiras
Phone: 518-309-6123
Menlo, Inc.
1901 McGee Street, Suite 200
Kansas City, MO 64108
Federal ID #61-1613588
Dan Mason
Phone: 816-382-4800
World Wide Technology, LLC.
1 World Wide Way
St. Louis, MO 63146
Federal ID# 43-1912895
Carol Harting
Phone: 314-995-6103

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Master Agreement: MA 
Participating Addendum: PA
Attachment: Att
Amendment: Amdt
Exhibit: Ex

Eligible Users: This addendum covers the Data Communication Products and Services contract, led by the State of Utah, within the scope of the NASPO ValuePoint Master Agreement and shall apply only to political subdivisions (including cities, counties, municipalities, K12 and Higher Ed institutions) located in the Participating State and authorized by the State of Missouri. Agencies governed by Chapter 34 RS Mo are specifically prohibited from using this agreement unless specifically authorized by the Director of the Division of Purchasing for the State of Missouri.

Scope of Offerings: The full suite of product and service offerings available under the MA.  Refer to MA, Att B & PA §1.

Shipping and Delivery Information: Shipping terms are FOB Destination, freight pre-paid, for the standard shipping time intervals. Expedited shipping and/or a special delivery request that are non-standard delivery will result in additional charges to the Purchasing Entity. Refer to MA, Att A, §14.

Limited Fulfillment Partner Professional Services: Subject to Contractor's approval and the certifications held by its Fulfillment Partner, Fulfillment Partner can offer and provide limited Fulfillment Partner Professional Services: Certified and Technical Project Management, Staging and Implementation Engineering (Installation), Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge transfer and Acceptance Testing. Refer to MA, Att B, §2.2-3.

Leasing: Pursuant to Section 45 of the Master Agreement, political subdivisions and universities are allowed to separately negotiate and enter into capital lease financing arrangement with either Cisco Capital or its designated and/or approved financing partner. Agencies governed by Chapter 34 RSMo are specifically prohibited from negotiating and entering into a capital lease financing arrangement with Cisco Capital or its designated and/or approved financing partner, unless specifically authorized by the Director of the Division of Purchasing for the State of Missouri. Refer to PA §5.

Minimum Insurance Coverage: Refer to MA, §28

Purchase Orders: The MA number #AR3227 and the Missouri Contract Number #AR3227-MO must appear on every PO placed under the PA. Refer to PA § 7.

The NVP Cisco Master Agreement #AR3227 is a "discount off list price" contract. Contract pricing is benchmarked to the approved NVP and/or Participating Entity Contract Price List as updated and posted on the Cisco and NVP contract webpages. Minimum contract discounts off the NVP Contract Price List have been established for eligible purchasers and is firm for the contract term. However, additional incremental discounts may be offered by Cisco Authorized Fulfillment Partners above and beyond the minimum, guaranteed discounts offered by Cisco.

Please refer to Attachment C ‐ Pricing Discounts and Value Added Services for further details on minimum contract discounts.

Hardware and Software (on premise) Discount: 35%

Cloud Services Discount: 10%

Service Packages (i.e., Maintenance, etc.) Discount: 10%

Training Discount: 0%

Non-SOW Cisco Services (i.e. Advanced, etc.) Discount: 0%

The hourly Value Added Service rates provided for Cisco Services are Not-To-Exceed (NTE) rates. Individual hours, or blocks of hours, may not be purchased separately. Cisco will use these rates to determine the total fixed price of a customer-approved Statement of Work (SOW) with specific deliverables.

For “Partner Services”, please contact the authorized Fulfillment Partners directly for their rates. They are authorized to only provide Basic Installation and Configuration services (i.e. rack and stack work, installation of purchased Cisco equipment, etc.) under this Cisco NVP Data Communications Master Agreement #AR3227.

Value Added Services

Onsite NTE Amount/Hour

Weekday, Weekend and Holiday*

Remote NTE Amount/Hour

Weekday, Weekend and Holiday *

Maintenance Services



Professional Services



Deployment Services



Consulting Advisory Services



Architectural Design Services



Statement of Work Services



Partner Services



Training Deployment Services



*Onsite NTE Amount/Hour: Customer Premise Labor Rates Not To Exceed Hourly

*Remote NTE Amount/Hour: Vendor Premise Labor Rates Not To Exceed Hourly

Cisco Systems, Inc. ("Cisco") requires Purchase Orders under the NVP Cisco Master Agreement #AR3227 and each State's NVP Participating Addendum to be processed through our Authorized Fulfillment Partners.

Customers (Purchasing Entity) may select any of the Authorized Fulfillment Partners listed for your State.

Purchase Order Instructions

  1. Select one of the Authorized Fulfillment Partners for this contract.
  2. Issue the Purchase Order directly to the selected Authorized Fulfillment Partner.
  3. Reference the NVP Cisco Master Agreement #AR3227 and your State's NVP Participating Addendum contract # (if applicable) on your Purchase Order.
  4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Fulfillment Partners will directly ship the orders placed to the identified "Ship To" address (es). Customers will then be invoiced directly by the Authorized Fulfillment Partners. Payments must be made in accordance with the terms of the NVP Cisco Master Agreement #AR3227 and your State's respective NVP Participating Addendum.

Return Goods Policy

Please refer to the NVP Cisco Master Agreement #AR3227 for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Fulfillment Partner who processed your original Purchase Order for the Cisco Products. Subject to the warranty terms of the NVP Cisco Master Agreement #AR3227, the Authorized Fulfillment Partner will work with you and Cisco on the matter.

For question, inquiries or escalations related to this contract, please send an email Email Icon with the following details:

  • Full Name
  • Company
  • Title
  • Email Address
  • Related Participating State(s) inquiry is referencing
  • Detailed inquiry/request

For any SKU related questions or inquiries, please complete the SKU Request Form.

NVP DC Reporting - Web Portal

Cisco MO Sales Contact:

Cisco MO Channels Contact:

State of MO Contact:

Cisco Technical Assistance: