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Module 4: Technical Assistance
Quote
In conclusion, Sonera’s Department Director had the following
to say about Cisco TAC:
“Cisco support capabilities are strategically very important
to Sonera in helping to ensure that our network delivers excellent
performance and availability."
—Markku Jarvinen, Department Director,
Sonera
By relying on Cisco TAC as a support partner during its expansion,
Sonera was able to make the seamless transition that allowed the
company to meet its goal of satisfying DataNet ATM’s corporate
customers.
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