Table Of Contents
Cisco IP/VC 3511 MCU and Cisco IP/VC 3540 MCU Release Notes for Version 3.2.113
January 12, 2003
These release notes describe the new features and caveats for the Cisco IP/VC 3511 Multipoint Control Unit (MCU) version 3.2.113 and Cisco IP/VC 3540 Multipoint Control Unit (MCU) version 3.2.113. Use these release notes in conjunction with version 3.2 of the Cisco IP/VC 3511 MCU and Cisco IP/VC 3540 MCU Module Administrator Guide.
For regulatory and compliance information on these Cisco IP/VC MCUs, refer to the Regulatory Compliance and Safety Information for Cisco IP/VC 3500 Products document.
These release notes discuss the following topics:
Table 1 contains an overview of the related documentation for the Cisco IP/VC 3511 MCU version 3.2.113 and Cisco IP/VC 3540 MCU module version 3.2.113. Use this information to access the latest version of the documentation and to order copies of this documentation as described in the "Obtaining Technical Assistance" section.
New and Changed Features
This section lists features that are new or changed in version 3.2.113 of the IP/VC 3511 MCU and IP/VC 3540 MCU.
•Cisco SCCP support for CallManager version 4.0 and later
•Cisco IP/VC Enhanced Media Processor (EMP) support
–Multiple conference views (layout with independent set of video parameters)
–Multiple video schemes (parameter sets for a layout)
–29 layouts available
–Up to 16 frames in a layout
–Display labels in frames that the conference chair creates
–Places borders around frames
–Uses frame border to identify active speaker
–Moves active speaker to largest frame
•New administrator interface
•H.323 version 4 support
•H.239 and Duo Video support
•Natural video support
•Video support for native resolution
•Video FastUpdate support
•Dynamic display support whereby the IP/VC MCU sends for continuous-presence frames for participants for which it has video content only
•Auto-switching support whereby the IP/VC MCU cycles participants into continuous-presence frames to ensure that all participants are displayed during the conference
•Device configuration protected by a user-configurable password
•Conference termination warning
•MCU status information provided in user interface
•Event log in web page
•Improved conference web page
•Allow conference creator to specify duration of conference
•Allows conference chair to manipulate conference views for participants
•Provides IP/VC MCU call statistics
•Provides transmission information about participating endpoints
•Allows conference web page to launch data collaboration application
•Allows conference web page users to specify the maximum bandwidth the IP/VC MCU can use for an invited endpoint
•On-demand operator for conference web page supported
This section contains important notes about the IP/VC MCU version 3.2.113.
Using T.120 Data Collaboration
You must use Cisco IP/VC T.120 Data Collaboration Server (DCS) version 184.108.40.206 or later software to perform data collaboration for an IP/VC MCU version 3.2.01. The method the IP/VC MCU uses to register media processors is changed in version 3.2.01 such that earlier versions of the T.120 DCS cannot register. You can download the appropriate IP/VC T.120 DCS software from Cisco Connection Online (CCO).
Using the IP/VC Rate Matching Module
You must use an IP/VC 3540 Rate Matching Module (RM) version 3.0.9 or later with an IP/VC MCU version 3.2.113. The method the IP/VC MCU uses to register processors is changed in version 3.2.113 such that earlier versions of the IP/VC RM cannot register. You can download the appropriate IP/VC RM software from Cisco Connection Online (CCO).
T.120 Data Collaboration in Cascaded Conferences
Cisco IP/VC MCUs with version 3.2.113 software do not support T.120 data collaboration in cascaded conferences.
When you use an IP/VC MCU version 3.2.113 to provide the MCU function in an MCU cluster, you must use IP/VC version 3.0 or later media processors to perform the media processing. You can download version 3.0 or later upgrade software for the IP/VC RM, IP/VC T.120 DCS, and IP/VC MCU from CCO.
Registration Limits for IP/VC T.120 Data Collaboration Server
You can register up to two IP/VC T.120 data collaboration servers with an IP/VC MCU.
We have made the following observations regarding endpoints with which the IP/VC MCU can interoperate:
•econference terminal names appear as long, unidentifiable numbers in the IP/VC MCU conference web page
•Extraneous, short line can appear in the econference terminal display
•We recommend that you use Tandberg 5.0 or later software
•NetMeeting may not disconnect from an IP/VC MCU conference properly across a Ridgeway Firewall Traversal solution
•You may experience interoperability problems using a VCON MXX gatekeeper
•You can experience a delay when receiving the first video image on a Polycom Viewstation FX across a gateway
Viewing Conference and Login Web Pages
We recommend that you use full screen mode to view conference and login web pages. The page is truncated in a lesser view and some functions do not appear.
Refreshing Conference Web Pages
The IP/VC MCU conference web pages refresh every ten seconds. To refresh the web page immediately, choose the tab that is currently open. Using the refresh button in the web browser can close the conference web page.
This Open Caveats section lists unexpected behavior or defects in of Cisco IP/VC 3511 MCU and Cisco IP/VC 3540 MCU module version 3.2.113 Severity 1 caveats are the most serious caveats, severity 2 caveats are less serious, and severity 3 caveats are still less serious. Table 2 provides information about these caveats in IP/VC MCU version 3.2.113 that were not resolve the time of released.
You can search for information about these and other caveats found after this release on the Cisco bug tracking tool, called Bug Toolkit. You must have a Cisco Connection Online (Cisco.com) account to access caveats. To access information about these caveats, enter the URL listed for the caveat in your browser. To access information about other caveats in the Bug Toolkit, open http://www.cisco.com/support/bugtools in your web browser.
Service and Support
For service and support, contact Cisco Technical Assistance Center (TAC) at:
Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
You can access the most current Cisco documentation on the World Wide Web at this URL:
You can access the Cisco website at this URL:
International Cisco websites can be accessed from this URL:
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.
Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:
All users can order annual or quarterly subscriptions through the online Subscription Store:
Click Subscriptions & Promotional Materials in the left navigation bar.
You can find instructions for ordering documentation at this URL:
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
You can submit e-mail comments about technical documentation to email@example.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.
Cisco TAC Website
The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website is located at this URL:
Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:
Opening a TAC Case
Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:
For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.
To open a case by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete listing of Cisco TAC contacts, go to this URL:
TAC Case Priority Definitions
To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.
Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
•Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:
•iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL:
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
•Training—Cisco offers world-class networking training. Current offerings in network training are listed at this URL:
This document is to be used in conjunction with the documents listed in the "Documentation Roadmap" section.
Copyright © 1999-2004 Cisco Systems, Inc. All rights reserved.