Cloud-hosted control component deletion conditions

Your cloud-hosted control component fabric may be automatically deleted under one of these conditions:

Control component certificates have expired

• Identification Stage: If your control component certificates have been expired for 15 days or more, and you have not renewed them, your cloud-hosted control component may be moved to a shutdown state. The expired control component certificates indicate that the cloud-hosted control component fabric and the connected devices are not being used.

• Final Termination: If your fabric stays in the shutdown state for at least 30 days, and you do not request to recover the control components, the control components are deleted, and your data cannot be recovered.

• Reprovisioning: After a fabric is removed, you must reprovision it. If you have an active Cisco Digital Network Architecture (Cisco DNA) license, you can request a new fabric.

Fabrics are abandoned

• Identification stage: If you have cloud-hosted control components that have been provisioned for six months or more without active edge devices, or if fabrics remain in the shutdown state for 30 days or more for reasons other than those described in the Cloud-Hosted Control Component Policy, your control components may be considered abandoned.

  If you do not have active edge devices or your fabrics are shut down, your Cisco Catalyst SD-WAN fabric and cloud-hosted control component devices are considered to be unused.

• Notification stage: We will send notifications to you communicating the fabric abandoned state along with a target shutdown date.

• Shutdown stage: If your fabric continues to remain unused even after the notifications, we will shut down the fabric on the specified date.

• Final termination: If you have not requested to recover Cisco Catalyst SD-WAN cloud-hosted control components within 30 days of the fabric shutdown, we will delete the control components, and your data cannot be recovered.

• Reprovisioning: Once an fabric has been deleted, it must be reprovisioned. You can request a new cloud-hosted control component fabric if you have an active Cisco Digital Network Architecture (Cisco DNA) license.

The Cisco DNA subscription has expired

This policy applies to Cisco Digital Network Architecture (Cisco DNA) subscriptions for devices that were licensed before we made cloud control component subscriptions available separately. This is known as Pre-Controller Subscription Offering.

• Identification Stage: If all Cisco DNA subscriptions for your devices connected to the cloud-hosted control component have expired, your cloud-hosted control component is considered to have an expired subscription.

• Notification Stage: We will notify you about the expired subscription and provide a target shutdown date. Keep your contact information current to receive timely notifications.

• Shutdown Stage: If your fabric continues to run with the expired subscription after you receive notifications, your network fabric will be shut down on the specified date.

• Final Termination: If you do not recover your Cisco Catalyst SD-WAN cloud-hosted control components within 30 days after network fabric shutdown, we will delete the control components. Your data will not be recoverable.

• Reprovisioning: Once a fabric is deleted, you must reprovision it. To obtain a new cloud-hosted control component fabric, purchase the required stock-keeping units (SKUs).

A control component subscriptions has expired

A control component subscription is licensed separately from the Cisco Digital Network Architecture (DNA) subscriptions for devices.

• Identification Stage: If your cloud-hosted control component subscription has expired and you have not renewed it, your control component is considered subscription expired.

• Notification Stage: We will send notifications that communicate the expired subscription and specify a shutdown date. Keep your contact information current to receive timely notifications.

• Shutdown Stage: If you do not renew the control component subscription after the notifications, your network fabric will be shut down on the specified date.

• Final Termination: If you do not recover your Cisco Catalyst SD-WAN cloud-hosted control components within 30 days of the fabric shutdown, we will delete the control components. Your data will not be recoverable.

• Reprovisioning: Once a network fabric is deleted, you must reprovision it. You can purchase a new cloud-hosted control component fabric by purchasing the required stock-keeping units (SKUs).

Note

Failure to renew your DNA subscription for cloud-hosted control components may impact the functionality of the Cisco Catalyst SD-WAN features that are part of the Cisco DNA subscription for your devices, because these features depend on Cisco SD-WAN control components.