Provides instructions on how to effectively open and manage a Technical Assistance Center (TAC) case to ensure timely support and resolution for Cisco SD-WAN operational issues.
Procedure
| 1. | Log in to the Support Case Manager on the Cisco website. |
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| 2. | Select . |
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| 3. | Enter the appropriate entitlement information. You can use the serial number of a WAN Edge device for entitlement information. |
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| 4. | Select Next and enter your case details. |
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| 5. | Select and enter the appropriate Tech and Sub Tech keywords:
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