What are these 0 duration calls in my CDR records in TMS?

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Updated:April 23, 2015
Document ID:112431

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Introduction

This article relates to Cisco TelePresence Management Suite.

Q. What are these 0 duration calls in my CDR records in TMS?

A. When a systems attempts a call but fails to connect, that call is usually logged as a call with zero duration. These failures may be due to a number of causes, such as an incorrectly dialed number, or that the called user was busy or did not answer.

Related Information

Revision History

Revision Publish Date Comments
1.0
23-Apr-2015
Initial Release

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