This article relates to the Cisco TelePresence Movi, Cisco TelePresence Management Suite and Cisco IP Video Phone E20 products.
Q. How can I resend username and password from TMS to provisioned users of Movi and E20?
A. Under Systems > Provisioning > Directory, it is not possible to see the password for the user in the user's details. Therefore, you must resend the user's account information.
To resend the user's account information:
Go to Systems > Provisioning > Directory.
Select the user.
Click Send Account Info. The Send Account Information window will now open.
Click Send E-mail.
The account information will now be sent to the selected user.