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Tutorial Title
 
1 Cisco Service Expert Program Overview
2 The Importance of Service
3 Cisco. com Online Tools and Resources
4 Technical Assistance
5 Software Support
Introduction
Software Support
Cisco IOS Software
Cisco IOS Software Entitlement
Software Support for Network Applications
Value of Software Support
Overcoming Objections
Case Study
Interactive Exercise
Review Questions
Summary
6 Hardware Replacement
7 Technical Support Services Portfolio
8 Partner Technical Support Services
9 The Value Selling Approach
10 Cisco SMB Support Assistant
11 Sales Tools and Processes
  12 Business Tools and Processess
13 Next Steps
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Module 5: Software Support

Value of Software Support

Another benefit of software support is it provides your customers with the network agility they need to respond to rapidly changing business demands and emerging technologies.

Cisco IOS software and other network applications provide this agility through:

  Device integration
  Device scalability
  Network availability
  Network security

Ask your customers if they value the advantages that come with having a network that can deliver the most up-to-date technologies associated with these features.

Do you think they will want to miss these advantages?

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