Cisco Catalyst 8000V Edge Software Installation And Configuration Guide

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Perform a Factory Reset

Updated: April 24, 2026

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Overview

Describes the steps to perform a factory reset in Cisco Catalyst 8000V.

Complete the steps in this section to perform a factory reset.

Procedure

1.

Log in to a Cisco Catalyst 8000V instance.
2.

At the command prompt, run the factory-reset all command.

factoryreset# factory-reset all
                    The factory reset operation is irreversible for all operations. Are you sure? [confirm]
                    The following will be deleted as a part of factory reset:
                    1: All writable file systems and personal data
                    2: Licenses
                    3: Configuration
                    4: User Credentials
                    The system will reload to perform a factory reset.
                    Note that any day0 configuration will be applied after reload
                    DO NOT STOP OR INTERRUPT THE POWER DURING RESET
                    Are you sure you want to continue? [confirm]Connection to 172.18.25.29 closed by remote host.
                    Connection to 172.18.25.29 closed.
3.

Enter confirm to proceed with the factory reset.

A log file in the bootflash indicates whether the process succeeded.

Note

The duration of the factory reset process depends on the storage type and the cloud service used to deploy the instances.
4.

To quit the factory reset process, press the Escape key.

What to do next

After the reset, Smart Licensing configuration is also deleted. You must reconfigure Smart Licensing on the router by using the token ID.

In the connected mode, register your instance for Smart Licensing and use the force option. Use the license smart register idtoken <token> force command. The registration process begins.

If you do not use the force option and configure Smart Licensing directly, the license registration fails. See this sample failed registration output.

router# show license status
router# show license status
Smart Licensing is ENABLED

Utility:
  Status: DISABLED

Data Privacy:
  Sending Hostname: yes
    Callhome hostname privacy: DISABLED
    Smart Licensing hostname privacy: DISABLED
  Version privacy: DISABLED

Transport:
  Type: Callhome

Registration:
  Status: UNREGISTERED - REGISTRATION FAILED
  Export-Controlled Functionality: NOT ALLOWED
  Initial Registration: FAILED on Feb 15 22:03:29 2019 UTC
    Failure reason: The product regid.2013-08.com.cisco.C8KV,1.0_1562da96-9176-4f99-a6cb-14b4dd0fa135 and sudi containing udiSerialNumber:9XIVK9PIVPK,udiPid:C8000V has already been registered.

License Authorization: 
  Status: No Licenses in Use

Export Authorization Key:
  Features Authorized:

What happens after factory reset

After the factory reset is successfully completed, the router boots up. If the configuration register was set to manually boot from ROMMON before the factory reset process began, the router stops at ROMMON after the reset.

If the current boot image is a remote image or is stored in a USB or a NIM-SSD, ensure that you take a backup of the image before starting the factory reset process.

Verify device details

Factory reset does not change the UDI of the Cisco Catalyst 8000V instance. To verify whether the UDI is the same after the factory reset, run the factoryreset# show license udi command before and after the factory reset process.

To check whether Smart Licensing is enabled for your instance, after you configure Smart Licensing, run the #show license status command.

Note

If you had SLR enabled before you performed the factory reset, use the same license and enter the same license key that you received from the smart agent.