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Updated:November 30, 2017
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Cisco Prime Infrastructure is a network management tool that supports lifecycle management of your entire network infrastructure from one graphical interface. Prime Infrastructure provides network administrators with a single solution for provisioning, monitoring, optimizing, and troubleshooting both wired and wireless devices. Robust graphical interfaces make device deployments and operations simple and cost-effective.
For information about upgrading from previous releases of Prime Infrastructure, including the list of versions from which you can upgrade, see the How to Perform an Inline Upgrade section of the Cisco Prime Infrastructure 3.3 Quick Start Guide.
Your feedback will help us improve the quality of our product. You must configure the email server and then enable data collection to configure the feedback tool. To send your feedback, follow these steps:
Step 1 If you have configured your mail server, go to Step 4.
Step 2 Choose Administration > Settings > System Settings > Mail and Notification > Mail Server Configuration.
Step 3 In the Mail Server Configuration page, enter the mail server details, then click Save to save the configuration settings.
Step 4 Choose Administration > Settings > System Settings > General > Help Us Improve.
Step 5 In the Help Us Improve Cisco Products page, select Yes, collect data periodically, then click Save.
Step 6 Click the Settings icon, then select Feedback > I wish this page would.
Step 7 Enter your feedback, then click OK.
Supported Devices
To see the list of devices supported in this release of Prime Infrastructure:
Step 1 Log in to Prime Infrastructure.
Step 2 Click the wheel icon at the top right, then click Supported Devices.
For detailed information on the software compatibility for the Cisco wireless devices, see the following URL:
Scheduling Devices to Maintenance state—Allows you to schedule one or more devices to maintenance or managed state in the Configuration > Network > Network Devices page.
Change Audit—Allows you to export audit logs records in Change Audit dashboard in CSV or PDF formats.
Network Health Dashboard—Reports the health of wireless LAN controllers and clients. Key health metrics such as CPU and memory utilization of WLC and client onboarding, client coverage can be monitored using the new dashboard. You can configure health rules for critical metrics from this dashboard.
Performance Dashboard—Allows you to export multiple supported dashlets data to a single CSV or PDF format.
System Monitoring Dashboard > Overview Dashboard
– The Memory Utilization, Disk Utilization and CPU Utilization dashlets have threshold markers indicated in red color, and a time slider provided at the bottom to zoom-in to a particular time period.
– The Backup Information dashlet shows remote backup details.
– A new dashlet named Database Monitoring is included for displaying top 10 tables with highest number of rows inserted.
Alarms and Events—Generates an alarm and notifies the same, during the following scenarios:
– When the status of a background job is failure for three consecutive cycles.
– When a particular background job does not run for more than expected time.
Reports—You can Enable All/Disable All Sub reports or Enable/Disable selected Sub report(s) depending on your requirements. Hover your mouse cursor over Enable/Disable link, to see which reports are enabled/disabled.
Smart Inventory— Allows only limited features to be collected if the commit id on the device is not changed. Otherwise, full collection of features will happen. Prime Infrastructure will do a major inventory collection and full config archive only when there is a change in the configuration of the device, else only the physical information like images, flash, files, interface status, etc will be collected from the device. If there is no change in the running config of the device, config archive will not be triggered.
Wireless
Rolling AP Upgrade—You can upgrade your APs’ and Controller’s software using Rolling AP Upgrade feature. You can create and add to APs to an upgrade group to prevent all Access Points from rebooting simultaneously.
Copy antenna configuration parameters for radios—You can share antenna configuration parameters amongst radios in Lightweight AP Templates in Cisco Prime Infrastructure 3.3.
Automatic suppression of Rogue Alarms. Cisco Prime Infrastructure 3.3 will not raise alarms for registered APs (by MAC Address).
Cisco Prime Infrastructure 3.3 now supports:
– AP 1815 TSN (83) - for both a & b radios. In addition, this AP can also act as a mobility controller.
– Monitor mode for 1800 series Access Points. For APs - AP1850E, AP1850I, AP1830I, AP1810W, AP1815W, AP1815I, AP1800I, and AP1815M, monitor mode can be configured using templates, as well as is discoverable in Prime Infrastructure.
Flex+Bridge mode for APs is now supported on Cisco Prime Infrastructure 3.3 for WLCs 8.0 onwards.
Network Assurance —For a WLC to communicate with Prime Infrastructure, the WLC needs to have an NA Server CA Certificate for authentication. Cisco Prime Infrastructure 3.3 introduces the ability to Configure Network Assurance, generate and upload CA certificates, and download certificates to controllers. Prime Infrastructure 3.3 supports Network Assurance for AireOS 8.6 controllers.
– Client Health Scoring - New health rules for calculating client experience scores.
– WLC Health Scoring - Define health rules for CPU and memory utilization of WLCs.
– Network Dashboard Enhancements - New Dashlets are added health monitoring:
Clients with bad onboarding score
Clients with bad coverage
Access points availability trend
Top N APs with coverage issues
Top N APs with onboarding issues
New Site Maps—New Site Maps features introduced in Cisco Prime Infrastructure 3.3:
– Client Playback
– NextGen Map Charts
– GeoMap AP Placement
– DXF Layer support for CAD images
Operations Center
AP tab support—Allows you to view the Unified AP and Third Party AP tabs when youselect any of the location groups in Device Group pane in the Monitor > Managed Elements > Network Devices page.
Viewing software updates—Allows you to view software update status such as latest patch and its version in the Monitor > Monitoring Tools > Manage and Monitor Servers page.
Notification Receiver and Alarm Notification Policy support—Allows you to create and customize Alarm Notification Policy in the Monitor > Monitoring Tools > Alarm Notification Policy and Administration > Settings > System Settings > Alarms and Events> Notification Policies pages.
Fault and Polling
Syslog Viewer—The Monitor > Monitoring Tools > Syslog Viewer page includes Take SnapShot tab to view the static syslogs.
Alarm Policy—The Monitor > Monitoring Tools > Alarm Policies Page includes a new policy named System and a new tab named Action Options. For more information, See the section Create A New Alarm Policy in the Cisco Prime Infrastructure 3.3 User Guide.
UI Enhancements
Device 360 Degree View—Includes the Show All button to view all the instances of memory utilization of the device.
Advanced Search—Includes Change Audit as new search category.
Important Notes
This section contains important notes about Prime Infrastructure.
Prime Infrastructure is available on the Cisco Unified Computing System (UCS) Appliance. Prime Infrastructure 3.3 is not supported on the PRIME-NCS-APL-K9 (also known as “Gen 1”). Prime Infrastructure 3.3 is supported on PI-UCS-APL-K9 (also known as Gen 2, UCS based).
Compliance is supported on the Professional virtual appliance (OVA), Standard OVAs and the Gen 2, UCS-based physical appliance only. It is not supported on: Express, Express Plus, OVAs that have been resized to Professional or Standard, Gen 1 physical appliances. If you are running Prime Infrastructure on an unsupported OVA or physical appliance and want to enable Compliance, you must perform a fresh install of the 3.3 Professional OVA or Standard OVA or Gen2 UCS appliance, then use backup/restore to migrate data from your old server to the new server.
Starting with Cisco IOS Release 15.2(5)E, Secure Shell (SSH) Version 1 is deprecated. Use SSH Version 2 instead.
When you upgrade the Prime Infrastructure from Release 3.1.x or 3.2.x to 3.3, you must reconfigure the following System Jobs available under Administration > Dashboards > Job Dashboard > System Jobs > Infrastructure :
– Controller Configuration Backup— Reconfigure this job to resume it from the suspended state.
– Server Backup—Reconfigure the execution period of this job if the period is other than 1 day (Default period will be set to 1 day after the upgrade).
The deployment of APIC-EM Release 1.4.x may have TLS handshake failure when integrating with Prime Infrastructure 3.3. This may lead to loss of Application Health and blank QoS/Application charts on the APIC-EM IWAN Application 1.4.x during the integration.
Use the following workaround to overcome the application health error caused in the IWAN application due to handshake failure:
– Enter the following command to enable the required TLS version:
ncs run tls-server-versions tls-versions
For example, to enable TLSv1.2, TLSv1.1 and TLSv1.0, enter the following command:
PISever/admin# ncs run tls-server-versions TLSv1.2 TLSv1.1 TLSv1
– Restart the Prime Infrastructure server.
If you launch Cisco Prime Infrastructure 3.3 from Google Chrome 58.0.3029.96 on Windows 10, the select all check box in Table widgets will not work as expected. If you prefer to use Google Chrome, we recommend you to use Windows 7 or other supported OS, see Web client Requirements in Cisco Prime Infrastructure 3.3 Quick Start Guide.
While creating a new floor or editing an existing floor, if a CAD image file is uploaded as a background floor plan, there may be inconsistencies between how APs, clients, so on are positioned in the legacy maps and the Next Generation maps. If the discrepancies are detected, edit the floor in the legacy maps and upload the CAD file again.
API Queries - Replace unencoded double-quote characters in API queries with %22 (percent-encoding).
Use the following workaround if wireless AP provisioning is not working when APIC-EM GA Release 1.5.0.x is integrated with PNP.
– Once the server is up and running, login to the APIC-EM server as an administrator.
– Click settings icon.
– Click Settings under APIC-EM.
– In the left panel, click Update under Controller Settings.
– Drag and drop the downloaded apic_em_update-apic-GA5-1.5.0.1368.tar.gz file to the Drag & Drop Release Upgrade Package file area
Converting old Email and Trap notification data to new alarm notification policy is supported in the following upgrade/migration scenarios:
– 3.0.x to 3.2
– 3.1.x to 3.2
– 3.1.x to 3.3
– 3.2.x to 3.3
The invalid notification policies existing in Prime Infrastructure 3.2 will not get converted to new policies after migrating to Prime Infrastructure 3.3. You must delete the invalid migrated policies in Prime Infrastructure 3.3 and create new policies.
If the email address contains numeric value (e.g. 123456@xyz.com), the email notification sent to the email destination will contain only the alarm instance ID.
Cisco Web Security Appliance (WSA) functionality will work only in Professional and GEN2 configurations.
CLI templates and Guest users cannot be deployed from Wireless Configuration Groups.
User group task list will be updated due to addition of new tasks after an upgrade. You must update the task list on remote ACS using the new set of task attributes on the upgraded Prime Infrastructure instance for seamless remote authentications.
Open Caveats
Table 2 lists the open caveats in Prime Infrastructure Release 3.3.
Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the open caveats using the Bug Search Tool.
Compliance policies that collect data based on the device properties settings do not retain the settings after editing and saving the compliance rule.s
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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.